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The Battery Guys Reviews

4.5 Rating 1,965 Reviews
88 %
of reviewers recommend The Battery Guys
4.5
Based on 1,965 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Battery Guys Reviews

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

Write Your review

Best price and delivered next day 5 stars!
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Posted 2 years ago
Nice battery quick timing for delivery and cheaper than the rest
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Posted 2 years ago
Fast , easy to use service would highly recommend.
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Posted 2 years ago
Easy to use website, got the right battery at a fair price. Arrived on time and well packaged. Very polite when I phoned them just to check it was on its way. Would use them again.
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Posted 2 years ago
Very prompt service
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Posted 2 years ago
Good products at a good price. It’s worth checking directly with them on delivery arrangements, as my delivery was delayed a few days. But overall a good experience.
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Posted 2 years ago
Payed for guaranteed next day delivery, waited 6 days for the battery, I am aware of the postal strike but 6 days is a joke. Asked for a refund of my £2.50 delivery charge, received £2.00, used their online chat, were not helpful. Used them as it was a better option than big retailers, lesson learnt will go for convenience next time. Very disappointed
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Posted 2 years ago
Been trying to contact them for 3 days sent emails and telephone calls never heard back left with a £125 battery I’m now going to get in touch with trading standards
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Posted 2 years ago
Excellent customer service
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Posted 2 years ago
Spot on easy to use website the battery was correct and arrived quickly 2 days. It was a a fair price I will definitely use again
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Posted 2 years ago
Good service. Delivered next day.
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Posted 2 years ago
Battery yet to be received. Ordered middle of last week. Next day delivery promised. I have a baby and have been unable to use my car in the snow and rain.
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Posted 2 years ago
Hi Anna, You did not select or pay for the next day delivery service and the battery arrived in 4 days which is the standard delivery service. Thanks.
Posted 2 years ago
Bought a battery from the guys and it was delivered on time
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Posted 2 years ago
Excellent couldn't be happier.
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Posted 2 years ago
Great communication and the overall experience was 5* a fast delivery too Would recommend
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Posted 2 years ago
Battery arrived in 3days all seems ok
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Posted 2 years ago
Excellent service and extremely cheap placed my order on Wednesday and received it the next day keep up the good work guys
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Posted 2 years ago
Fast refund, but please keep your stock ;ist up to date
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Posted 2 years ago
Still not received item and no email back from yourself I'll give till tomorrow to hear from you if not I'll be claiming my money back
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Posted 2 years ago
Great battery for my needs, good price and delivery. Thank you very much. ☆☆☆☆☆
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Posted 2 years ago
The Battery Guys is rated 4.5 based on 1,965 reviews