The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order, arrived, what's not to like 👍”

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Posted 2 years ago

“Very pleased with the service, would recommend .”

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Posted 2 years ago

“Nothing negative to say only positive (haha see what I did there?!) Everything when smoothly, even my start-stop has started working again!”

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Posted 2 years ago

“Arrived next day. Well packaged, well priced. As long as it lasts, I’m happy.”

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Posted 2 years ago

“Wet happy with the service. Very helpful and very quick to reply if you have a problem 👍”

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Posted 2 years ago

“Quick prompt delivery”

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Posted 2 years ago

“Sent wrong battery and want to charge me return postage !!!”

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Posted 2 years ago

“I didn’t know which battery I needed as my van wasn’t imported the usual way when new so doesn’t appear on the database used when we enter our reg onto every motoring website. So John helped me go old school and went through it the old fashioned way with me and worked backwards to figure it out. I don’t usually write reviews, but John went above and beyond to find the battery I needed. Outstanding.”

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Posted 2 years ago

“I ordered my battery 3 days ago (last Thursday pm) without any issues or difficulty and paid for next day delivery! I’m still waiting for it…🤷‍♂️ I would very much like to know where my battery is please?”

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Posted 2 years ago

“Quick delivery, good selection and details about batteries.”

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Posted 2 years ago

“Very quick, next day efficient delivery, seems very reasonable price. I haven't ordered a bike battery for a few years and found it slightly disconcerting to have to fill it with acid. Instructions a little ambiguous though simple enough finally. It is though potentially very dangerous, the pin supplied to puncture the bottles to allow the acid to drain bent and was useless. I used a very sharp bradawl which worked fine and all well- however great care needed.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Excellent website, easy to find the correct battery for my car. The price was very competitive and the whole service with tracking and quick delivery was excellent. Would recommend to anyone.”

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Posted 2 years ago

“Sent a battery with the wrong size terminals for my car. Contacted and promised converters which never arrived. Contacted twice more via email and no reply. Ordered from ebay at £6.50 extra cost. Will not deal again.”

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Posted 2 years ago

“Great service, great price, easy online ordering.”

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Posted 2 years ago

“Great service, ordered at 2pm - delivered the next day at 10am”

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Posted 2 years ago

“Excellent service, quick delivery, wonderful price.”

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Posted 2 years ago

“Excellent service and the correct battery was sent too!! Will use you again!”

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Posted 2 years ago

“Great service from Dave at the battery guys but I unfortunately yodel couriers were a complete nightmare and after waiting for two days I had to cancel the order. This is such a shame as the battery guys were great and reasonably priced!”

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Posted 2 years ago

“Very easy to deal with. Great Battery for the price. Unfortunately it arrived 2 days later than guaranteed next day I paid extra for. Probably a Courier issue though.”

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Posted 2 years ago

The Battery Guys is rated 4.5 based on 1,965 reviews