The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“excellent service fast delivery”

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Posted 5 years ago

“Although I did not pay for express delivery, new battery arrived after 2 days, well packaged and in perfect condition. Thank you.”

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Posted 5 years ago

“GREAT PRICES & very helpful and charming guy but no one answered the phone for a critical hour when I wanted to go ahead, but needed to check if the 055 was any different from the 054 battery before I ordered it to make the next day delivery- I left messages. I finally got answered AFTER ordering & advised to check my batt position-did that rang back to cancel my order b4 it was processed, but again no answer. Eventually I did get answered & the guy cancelled my order but I must wait for £ to return to my CCard.. All 3 suitable for my car were out of stock - hope you get more in. Cheers”

Helpful Report

Posted 5 years ago

Hi Lesley, I am sorry we were not able to help you on this occasion. The stock issue is something we are working on and will have it sorted in the immediate future! Hope you were able to solve your battery issue.

Posted 5 years ago

“Great service, and quality product at competitive price.”

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Posted 5 years ago

“Excellent service and next day delivery ensured I could get my daughters car back on the road for her. Price was considerably less than other quotes I got!”

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Posted 5 years ago

“Good service, keen pricing, fast delivery.”

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Posted 5 years ago

“I found the process of ordering the correct battery for my car on-line relatively straightforward and well executed.”

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Posted 5 years ago

“And the battery arrived earlier than expected at worked first time great service”

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Posted 5 years ago

“Firstly the company refused to honour either of 2 discount deals on DealsDaddy - see photo. Then, despite me ordering before 3pm on Thursday and paying extra for next day delivery, the battery has only just arrived and 14:19 on Monday.”

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Posted 5 years ago

Hi Steve, I can only apologize for the delay you experienced with your delivery, should you get in touch we can arrange to have the cost of carriage refunded. We have never run any coupon codes at The Battery Guys and have never been in contact with Deals Daddy Kind regards, The Battery Guys

Posted 5 years ago

“Helpful polite easy purchase delivered on time.”

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Posted 5 years ago

“Second time I have purchased a car battery from The Battery Guys, great service, good price, easy to use website delivered on time, what more do you want”

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Posted 5 years ago

“Ordered on 12/12/19 next day delivery still waiting 15/12/19 not the Battery Guys fault but if Parcel Force can’t get there act together why use them”

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Posted 5 years ago

“Brilliant!!! Very helpful, early next day delivery and great product Thanks Tom”

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Posted 5 years ago

“cAME VERY QUICK EXCELLENT SERVICE AND HALF PRICE OF HALFORDS.”

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Posted 5 years ago

“Excellent service, quick delivery, very securely packaged, hassle free purchase. Thank you guys!”

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Posted 5 years ago

“I think the battery Guys website is brilliant so easy to use and as always excellent batteries ( top quality) I have bought from them before and will never buy a battery anywhere else ! Mr trivett , Stevenage herts .”

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Posted 5 years ago

“Great phone service + great value battery + great, trouble free delivery = Highly recommended”

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Posted 5 years ago

“Good price and fast delivery, what more do you need?”

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Posted 5 years ago

“Fantastic service. Ordered in the afternoon, delivered the next day. Plenty of messages updating me of status and estimated delivery which was spot-on! Decent battery much cheaper than I could get it locally. Will use again and recommend without hesitation. Excellent in everyway. Thanks to "The Battery Guys".”

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Posted 5 years ago

“Excellent speedy service”

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Posted 5 years ago

The Battery Guys is rated 4.5 based on 1,965 reviews