The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and navigate website to purchase and tracked and delivered next day no problems.”

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Posted 2 years ago

Hi, Thank you for your review we hope you consider us again for future purchases. Thank you

Posted 2 years ago

“Great price and super quick service Thanks guys”

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Posted 2 years ago

Hi Stephen, we are so pleased that you are happy with our service, we thank you for your order and great review.

Posted 2 years ago

“Super fast delivery & very helpful when I rang up with queries”

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Posted 2 years ago

Hi Maria, Thank you for your review, we hope you consider us again for future purchases. Thank you

Posted 2 years ago

“Absolutely brilliant service I was unsure about what battery I needed so the guys helped me out and the battery was received the next day. Would recommend these guys they are brilliant”

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Posted 2 years ago

Hi Dean, Thank you for your order and review, we hope you consider us again in furture purchases. Thanks

Posted 2 years ago

“This is the exact battery for my vehicle not just any generic battery very happy with purchase. It was delivered the very next day too- Brilliant.”

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Posted 2 years ago

Hi, Thank you for your order, we are so pleased you are happy with our service. Thanks

Posted 2 years ago

“Great choice of batteries, Easy to order and delivery was very quick.”

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Posted 2 years ago

Hi Colin, Thank you for the great review, we hope you consider us again in future purchases. Thanks

Posted 2 years ago

“Excellent..delivered the next day for a small delivery charge.”

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Posted 2 years ago

Hi Kathryn, Thank you for your review, we do hope you consider us again for your next purchase. Thank you

Posted 2 years ago

“THAT'S EASY JUST EXCELLENT.”

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Posted 2 years ago

Hi Peter , Thank you for your great review, we hope you consider us again in your next purchase:) Thannks

Posted 2 years ago

“Painless ordering and delivery process,great service.”

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Posted 2 years ago

Hi Douglas, Thank you for your review, We hope you consider ordering with us again. Thanks

Posted 2 years ago

“Good price quick delivery can’t ask for better service”

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Posted 2 years ago

Hi Thomas, Thank you for the review, we are pleased that you are happy with our service! Thanks for your order!

Posted 2 years ago

“Excellent price and quick delivery will use again when needed|”

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Posted 2 years ago

Hi Jeffrey, Thank you for your order and review! we are pleased that you are happy with our service and hope that you consider us again in future purchases.

Posted 2 years ago

“I placed the order and i got a confirmation a few days later the battery had been delivered. It hadnt. MY CCTV SHOWS THIS!!. YODEL cannot find where it was delivered to and told me to come back to The Battery Guys. Not answering emails and not accepting calls.”

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Posted 2 years ago

“Very easy to order from the web site. Enter your registration and the site shows all the available options that fit your car. Placed order on Friday just after 12:30 pm and battery was delivered free of charge by 4pm Saturday. Brilliant service. Thank you.”

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Posted 2 years ago

Hi Martin, Thank you for your review and order. we are so pleased that you are happy with our service. we hope you do consider us for future purchases. Thanks

Posted 2 years ago

“Order was sent out right away, great price. Car fired up first go.”

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Posted 2 years ago

Hi Margaret, Thank you for your review, we are glad you are happy with our service. Thank you for your order.

Posted 2 years ago

“Price very good but let down by failing to deliver the next day, ordered before 3pm and paid extra waited in all day then contacted them , they said it was delayed and refunded the extra money”

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Posted 2 years ago

Hi Kevin, Thank you for your review, we do apologise for any inconvenience with your delivery, we will contact our currier to avoid this happening again, Thank you for your order.

Posted 2 years ago

“Easy to order, arrived on time. Hopefully will last the 5-year guarantee.”

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Posted 2 years ago

Hi John, Thank you for your order and review, we hope you consider us again when ordering in the future. Thanks

Posted 2 years ago

“Great service, highly recommended!.”

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Posted 2 years ago

Hi, Thank you for your review, we are pleased that you are happy with our service and do hope that you consider ordering with us again in the fututre. Thanks.

Posted 2 years ago

“Arrived quickly and well packed, website was easy to use”

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Posted 2 years ago

Hi Darren, Thank you for your order and review! we are pleased that you are happy with our service!. Thank you and we do hope you consider us again in your future purchases.

Posted 2 years ago

“Couldn't ask for better service. I entered my car's registration at the website and was told the correct battery for it. I ordered it and it arrived the next day in mint condition and well packed.”

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Posted 2 years ago

Hi George, Thank you so much for the great review! We are so pleased that you are happy with your order and our service. we do hope that you consider us again in your future purchases. Thanks

Posted 2 years ago

“Ordered a battery on Friday, paid for Saturday delivery and received it on Wednesday. Other than that everything fine.”

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Posted 2 years ago

Hi, We do apologise we try our very best to make sure that our customers receive the package on time, however, I will contact our courier to prevent this from happening again. Thank you for your review and order, we do hope you consider us in your future purchaes. Thanks

Posted 2 years ago

The Battery Guys is rated 4.5 based on 1,965 reviews