The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Suggest you change your delivery company Yodel as had to stay at home for 2 days until battery finally delivered at 8pm by DPD.? Have comp!ained to Yodel”

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Posted 1 year ago

“Took advise via on line chat, didn’t need to do anything advisor told me which battery I need from a choice of 10. Would recommend highly.”

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Posted 1 year ago

“These guys are magic, extremely happy.”

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Posted 1 year ago

“Spot on and quick service.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“Very easy to order quick delivery”

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Posted 1 year ago

“Easy ordering and fast service.”

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Posted 1 year ago

“Fantastic customer service! I am not very smart when it comes to cars and technology. However, the assistant Kobe was helpful and took his time to assure I had the correct battery. Arrived the next day and my car is now up and running again! I can't recommend them anymore 10/10!”

Helpful Report

Posted 1 year ago

“Purchased a battery, waited two days, phoned to enquire and was told that there was none in stock and that i had been refunded when nothing had left my account in the first place, No e mail...No phone call...No Apology...No offer of an alternative battery... No car...two days wasted....waiting for something that would never arrive, very poor customer service and a complete disappointment...do not waste your time with THE NO BATTERY GUYS”

Helpful Report

Posted 1 year ago

“I’m wheelchair bound can’t stand or walk use mobility scooter bought battery guy batteries $237 thru Amazon many were $150 or less thought it was premium quality only lasted 90 days or less got weak had to charge every 2 to 3 hrs ask warranty to replace refused wanted them sent back to test would not provide a shipping label said 2 weeks my only transportation could not go 2 weeks ask if I could receive new send old back after refused had to buy new batteries battery guys was a bad purchase bad warranty bad customer service would NOT do business with battery guys”

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Posted 1 year ago

“Battery supplied arrived quickly, well packaged and exactly as advertised.”

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Posted 1 year ago

“Not tested battery in car as yet but I know its fine.”

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Posted 1 year ago

“After ordering and paying for a battery, and receiving an e mail saying that it had been dispatched I received another e mail saying that my payment had been refunded. There was no explanation as to why. When I phoned to find out why I was told that it must have been out of stock. No further explanation regarding the e mail stating that the battery had been dispatched was given.”

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Posted 1 year ago

“Very good service and price, received next day with no delivery charge”

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Posted 1 year ago

“my order for my battery was made on friday last and i paid for next day guarantee delivery and its430pm and its still not here very sad wont use you again”

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Posted 1 year ago

“Good prices and quick delivery.”

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Posted 1 year ago

“It was great and fast Deleivery as it was promised”

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Posted 1 year ago

“Thanks a good prompt service delivered on time with a great price thanks guys”

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Posted 2 years ago

“I was in trouble and needed a car battery fast ! The Battery Guys sent one the next day , not only that , but they informed me exactly what the model number was and the correct battery for that particular car .”

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Posted 2 years ago

“Best price around and came within the time frame specified, a pleasure to do business with.”

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Posted 2 years ago

The Battery Guys is rated 4.5 based on 1,965 reviews