The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

Write Your review

Tell us how The Battery Guys made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, good prices Thanks”

Helpful Report

Posted 5 years ago

“Terrible service, should not advertise as Next Day Delivery if your cut off point is 3pm Friday with orders received after that delivered the following Tuesday!”

Helpful Report

Posted 5 years ago

Good morning Majid, I am sorry that the lack of a weekend delivery is not communicated more clearly. It is something we are looking in to

Posted 5 years ago

“Great service Arrived bang on time V good packaging Quality product V happy !”

Helpful Report

Posted 5 years ago

“Great price, fast delivery. Can t ask for anything more. Nice job”

Helpful Report

Posted 5 years ago

“Brilliant service, delivered the day after ordered, very happy customer”

Helpful Report

Posted 5 years ago

“Ordered the battery one day it was delivered next day was informed by email what time it was arriving very pleased”

Helpful Report

Posted 5 years ago

“Excellent service. Value for money and fast delivery A********”

Helpful Report

Posted 5 years ago

“Great service fast delivery and a decent battery for the price Will buy again”

Helpful Report

Posted 5 years ago

“I wanted a new battery for a MK1 MX5. The website reccomended a suitable battery that I ordered. Unfortunately it is far too big to fit into the car's battery holder so not impressed with the service and will not be using the company again.”

Helpful Report

Posted 5 years ago

Good morning Crispin, I am sorry that the battery you received did not fit your vehicle, please get in touch at - sales@thebatteryguys.co.uk and we can see what we can do to fix the situation

Posted 5 years ago

“Fair pricing and polite customer service, only gripe I do have is it doesn’t state next working day delivery. Just next day delivery, so if you order it on the Thursday evening you won’t get it until Monday, but otherwise Betty pleased with the service overall”

Helpful Report

Posted 5 years ago

“Ordered two car batteries on a Sunday, both arrived by midday the following Tuesday. Good price and good delivery. I can only highly recommend!”

Helpful Report

Posted 5 years ago

“The prices are good, but if anything goes wrong, like a battery delivered leaking, then the aftersales and customer service response leaves a lot to be desired. Buyer beware, 1st battery ordered from them everything was perfect and would've given them 5* now after this 2nd battery doubt if I'd ever order from them again. Shame they didn't take me more seriously.”

Helpful Report

Posted 5 years ago

“Used your new shop at the corner of Ferry Road and Newhaven Road in Edinburgh. Had an ongoing battery problem with my car, asked for advice, guy was very helpful and quoted a reasonable price. Car back on the road, very happy with the service.”

Helpful Report

Posted 5 years ago

“Reliable service, delivered on time next day at reasonable charges. Traceable, efficient and painless transaction”

Helpful Report

Posted 5 years ago

“The battery guys were brilliant, battery arrived next day as promised and it was an exact fit. cant fault them. I would highly recommend them.”

Helpful Report

Posted 5 years ago

“I am very satisfied with my purchase and I am particularly happy with the Ease and swift delivery of the battery.”

Helpful Report

Posted 5 years ago

“Very good, the battery arrived after 24 hrs, and although it was bigger than the old one, I managed to get it fitted OK. So thanks guys! Regards CHRIS GRAHAM”

Helpful Report

Posted 5 years ago

“Excellent can’t say anything else”

Helpful Report

Posted 5 years ago

“Thank you so much delivered the next day with time slot would definitely use this firm again”

Helpful Report

Posted 5 years ago

“I cannot review the product since tge courier (DHL) failed to deliver within their own scheduled time window. What asses of a delivery service! Wouldn't be surprised if the battery is being thrown about in their vans and from depot to depot.”

Helpful Report

Posted 5 years ago

The Battery Guys is rated 4.5 based on 1,965 reviews