The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price, fast service, good product. What more do you need?”

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Posted 2 years ago

“Ordered a great battery for a cheap price and it was delivered earlier than expected. I recommend them!”

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Posted 2 years ago

“Quality affordable batteries with an exceptional delivery service. This is the second purchase I have made with this company & on both occasions ordered one day and delivered the next. If I need a battery in the future then this is the place I shall turn to first.”

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Posted 2 years ago

“I never received my battery”

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Posted 2 years ago

“Bought on 13th June (in working hours) and paid extra for next day delivery. Tracking said expected on 14th, but no battery arrived! Wasted a day waiting. Some time over the evening of the 14th the tracking was updated and had to wait until 15th for the battery to be delivered. Another day wasted. I bought the battery expecting a good service, but it was poor and have had NO refund for the next day service I paid for! I would recommend using another battery supplier if you want a good, reliable service.”

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Posted 2 years ago

“Ordered Mon am, arrived Wed noon. Very secure & protective packaging. Was fully charged & the correct fit for my car. Best value as more than £60.00 cheaper than high st. price. All in all a very well earned five stars as they did everything it said on the advert. Highly recommended. Thanks.”

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Posted 2 years ago

Hi Mark, Thank you for your great review, we are so pleased that you are happy with our service and i hope you consider ordering with us again soon. Thanks -

Posted 2 years ago

“Good service, quick delivery”

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Posted 2 years ago

Hi Thankyou for your review, we hope you consider ordering from us again. Thanks

Posted 2 years ago

“Super quick service and a lovely new battery”

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Posted 2 years ago

Hi Andrew, Thank you for your review and order, we are so pleased that you are happy with our service. Thanks

Posted 2 years ago

“The batteries I ordered arrived quickly and when one needed to be returned, it was handled well and money refunded very shortly after with no issues.”

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Posted 2 years ago

Hi Susan, we are so pleased that you are happy with your order, we hope that you consider us again for future purchases. Thanks

Posted 2 years ago

“The battery was delivered on Saturday 16th June. It was rejected as the Battery was leaking. The driver from Yodel tried to force my other half to take it ( She suffers from Bipolar ) Luckily I turned up and he took the battery away. He was very determined to leave it”

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Posted 2 years ago

Hi, We are so sorry to hear this, we have contacted our delivery service to ensure this would not happen again.

Posted 2 years ago

“Absolutely fantastic. My battery was delivered next day.”

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Posted 2 years ago

Hi Ian, Thank you for your order and review, we are so pleased that you are satisfied with your order and our service. we hope you consider us again for future purchases.

Posted 2 years ago

“good price, very quick delivery, well packed, no delivery charge, good web site to check which battery, Whats not to like. PS. Only time will tell if its a good battery.”

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Posted 2 years ago

Hi, Thank you for your review, we hope you are satisfied with your purchase. Thank you

Posted 2 years ago

“Have used The Battery previously so it was a no brainer to use them again. Very easy to order from their website and speedy delivery. will continue to be my goto site for car batteries.”

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Posted 2 years ago

Hi Philip, We Thank you for your good review and for ordering with us. We are so pleased that you're satisfied with our service and do hope that you consider us again for future battery purchases. Thanks again.

Posted 2 years ago

“Excellent service battery arrived on time and was well packaged would recommend them well priced.”

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Posted 2 years ago

Hi Paul, Thank you for your review we are so pleased that you are happy with your service, and we do hope you consider us again for future purchases.

Posted 2 years ago

“Good website, Good prices, free delivery.”

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Posted 2 years ago

Hi Keith, Thank you for your order and review, we are so pleased that you are happy with our service. Thank you

Posted 2 years ago

“Rapid free delivery and great prices.”

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Posted 2 years ago

Hi Michael, Thank you for your order and review. We hope that you consider us again for future purchases.

Posted 2 years ago

“Perfect fit as I upgraded from the standard battery, perfect fast delivery and a very good price 50% less than the AA quoted me road side. But as I have the skills and tools to do it myself the Battery guys made self fit cheap and haste free. Thanks guys”

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Posted 2 years ago

Hi Wayne, We are so pleased that you are happy with our service, we hope you consider us again for future purchases. Thank you for your order and review.

Posted 2 years ago

“Fitted my car perfect and more heavy duty than the original”

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Posted 2 years ago

Hi Robert, Thank you for your review and order. we hope you consider us again for future purchases.

Posted 2 years ago

“Very good service. Very good price”

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Posted 2 years ago

Hi Bernard, Thank you for your review, we are so pleased that you are happy with our service. Thank you

Posted 2 years ago

“I would suggest some communication, i.e. an email confirmation and delivery notice. Apart from that, I am very happy with the service and the battery was well packaged.”

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Posted 2 years ago

hi, we do try our best to give our customers the best communication and we apologise if you did not receive this, we will do everything in our power to make sure this does not happen again in the future. Thank you for your review and order.

Posted 2 years ago

The Battery Guys is rated 4.5 based on 1,965 reviews