The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Connected the battery today and went first time, I phoned the company before just to be sure of certain things and the guy on the other line was very approachable and helpful. Thank you ,top service.”

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Posted 3 years ago

“Good prices, good communication, fast delivery and worked exactly as it should. What more could you want?”

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Posted 3 years ago

“Very good packing., cheap and fast delivery”

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Posted 3 years ago

“Excellent price. Very speedy delivery.”

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Posted 3 years ago

“Have used them before, quick delivery. Have rated 4 because only one, not 2, batteries arrived with no email to say why, I had to contact them. However, following a profuse apology the second one arrived the following day.”

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Posted 3 years ago

“Simple to order and quick delivery. Great experience thanks. I’d recommend The Battery Guys.”

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Posted 3 years ago

“Very helpful when you call for advice. Great delivery time”

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Posted 3 years ago

“Confirmed order, took money, confirmed dispatch then amazingly a few days later was told I was being refunded, very bad form if anyone urgently needs a battery, then had to wait another day for refund to show on card before I could purchase from elsewhere. In this day & age with all the technology this really shouldn't be happening, how can you not confirm immediately whats in stock & how can you say it's been dispatched with a tracking code no less when it obviously hasn't. MInus 5*****s from me.”

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Posted 3 years ago

“Why is my order cancelled where is it”

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Posted 3 years ago

“Delivered on time and correct battery.”

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Posted 3 years ago

“just a little disappointed that I paid for next day delivery and it arrived 2 days later, but not your fault”

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Posted 3 years ago

“Excellent communications. Knowledgeable staff. Cost was excellent and delivery was good.”

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Posted 3 years ago

“Great stuff”

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Posted 3 years ago

“Excellent price for my new car battery. Saved £45 on the prices I was quoted locally, and brilliant next day delivery. Would highly recommend.”

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Posted 3 years ago

“Helpful stuff Thanks Delivery in time with tracking”

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Posted 3 years ago

“Don't get me started! Only kidding! Battery delivered promptly and exactly as described. Excellent - thanks!”

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Posted 3 years ago

“A good sales platform with well laid out options and good information ie dimensions power amperage etc on each battery plus extra info such as "good for cars with heated seats etc". Easy order and prompt tracked delivery. And an excellent price it had to be said.”

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Posted 3 years ago

“Easy to find the battery i needed. Quick and efficient delivery”

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Posted 3 years ago

“Quick delivery, good prices, no.1 - 5*”

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Posted 4 years ago

“Hi , very pleasant company to deal with , unfortunately battery got damaged in transit but great communication and swift refund as replacement wasn't available”

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Posted 4 years ago

The Battery Guys is rated 4.5 based on 1,965 reviews