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The Battery Guys Reviews

4.5 Rating 1,965 Reviews
88 %
of reviewers recommend The Battery Guys
4.5
Based on 1,965 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Battery Guys Reviews

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

Write Your review

I ordered a battery from there easy to use car make model and Reg No and it tells you what battery you will need , ordered one day and it arrived the next day can't beat that.
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Posted 4 years ago
Excellent service. Looked online and then phoned to check some technical details. Very helpful. Placed order online. Product arrived within time agreed.
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Posted 4 years ago
Prompt next day delivery and reassurance that I was ordering the correct battery as it was for a stop start system where the O.E.M was quoting Β£450 and the Battery Guys specified the correct item for Β£104 with free delivery. John was very knowledgeable on the phone and it was a simple process. Dean
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Posted 4 years ago
This is the second time I've used the service. Good products at a great price and delivered, well packaged, promptly - THANK YOU!
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Posted 4 years ago
Now received the battery and are very pleased with product
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Posted 4 years ago
Item still hasn’t arrived, ordered around a week again, item was in stock and meant to be on next day, they can’t even locate where my parcel actually is!
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Posted 4 years ago
Excellent I used this 24v battery to replace two 12v batteries in a worx mower that was under powered from new this battery is half the size and weight and twice the power love it πŸ‘
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Posted 4 years ago
great value for money, delivered on time as described. I would definitely use again
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Posted 4 years ago
Everything good except delivery
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Posted 4 years ago
Great company to deal with. Battery came exactly when they promised well packed and fully charged keep it up guys
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Posted 4 years ago
Phoned my local garage for a new battery for my Honda CRV and was told Β£125 and that's including a 10% discount. Told them Battery Guys can sell me one for Β£59.99. Garage says but ours is High Performance with 5 year guarantee. I tell them so is the one from Battery Guys. But we'll fit it for you, says the Garage. I'll fit it myself, I reply. The Garage then says we'll sell you it for Β£77 if you're fitting it. Β£48 to fit a battery! No thank you. Battery ordered and rec'd from Battery Guys. Superb service, thank you.
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Posted 4 years ago
Brilliant service
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Posted 4 years ago
Very good service,will definitely use again.
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Posted 4 years ago
Thanks so much, been lockdown from March b4 , idiot advice, thank u4 cos been shielding. Thanks πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘
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Posted 4 years ago
Placed an order for next day delivery on the 8th. still waiting on 12th. Rang them yesterday and they promised to get back to me - they didn't. Rang today and have been position 1 in the queue for about 40 minutes (has cut me off twice)
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Posted 4 years ago
Very impressed with professional service
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Posted 4 years ago
The battery I got was a nice size battery it full charge ready to go on my van the battery was deliver in two day site was very easy use just put number plate in your battery will come up put debit card details in pay for it site safe and easy use very happy with what I got many thanks
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Posted 4 years ago
The product is apparently excellent, but the delivery service was less good.
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Posted 4 years ago
Very quick service. Very reasonably priced. Thank you
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Posted 4 years ago
Competitive price and excellent service/delivery!
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Posted 4 years ago
The Battery Guys is rated 4.5 based on 1,965 reviews