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The Battery Guys Reviews

4.5 Rating 1,965 Reviews
88 %
of reviewers recommend The Battery Guys
4.5
Based on 1,965 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Battery Guys Reviews

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

Write Your review

GOOD VALUE GOOD SERVICE THATS ALL I NEED AND GOT
Helpful Report
Posted 2 years ago
Hi Anne, Thank you for your review, we do hope that you consider us for your next purchase. Thanks again
Posted 2 years ago
Received my battery within 24 hrs good price great battery highly recommended.
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Posted 2 years ago
Hi Mr Bamber Thank you for your review and order! we hope you consider it for future purchases. Thanks
Posted 2 years ago
Very quick delivery. Nice packaging. Also sale price and free delivery. Great product with high CCV and 4 year warrenty. What more could you want?
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Posted 2 years ago
Hi Mark, Thank you for your review and order, we are pleased that you are satisfied with your purchase and hope that you consider us for future purchases. Thanks
Posted 2 years ago
Absolutely fantastic service and communication. Ordered Tues afternoon arrived Wednesday morning what more can I say.
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Posted 2 years ago
Hi Terry, Thank you for such a great review, we are so glad that you are pleased with the purchase. We hope you consider us for your next purchase. Thanks
Posted 2 years ago
Excellent service, and good customer support by phone. The battery was slightly the wrong size as given by the registration checker, but this was quickly sorted.
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Posted 2 years ago
Hi Simon, Thank you for the review and your order. we do apologise for any inconvenience with the size and hope that you do consider us for future purchases. Thanks
Posted 2 years ago
Fantastic service. Next day delivery. Brilliant. Would recommend if need new battery next day.
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Posted 2 years ago
Hi Kirsty, Thank you for the review and your order. we are pleased that you are happy with our fast delivery service and hope that you consider us for your future purchases. Thankyou
Posted 2 years ago
Quick easy, fantastic price! Cheers guys
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Posted 2 years ago
Hi Martin, Thank you for your review, we hope you consider us for your future purchases. Thanks
Posted 2 years ago
Brilliant service , battery arrived the next day after ordering, very well packed Battery arrived fully charged but gave battery a short charge as instructed , fitted and away we go . Many thanks KGS
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Posted 2 years ago
Quick and efficient service at very competitive price
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Posted 2 years ago
Fast efficient service
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Posted 2 years ago
Fast and secure delivery, battery as described and working flawlessly
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Posted 2 years ago
very good battery
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Posted 2 years ago
Great products great price fast delivery brlliant
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Posted 2 years ago
They made sure they had the right battery for my car using number plate recognition, brilliant. Delivered due date, many thanks, Sue Phillips x
Helpful Report
Posted 2 years ago
No Fault of the Battery Guys but I ordererd the battery on Wednesday night, paid extra for next day delivery in this case Friday, was informed by couriers on Friday morning that they had recieved the battery at their Yeovil Depot, (28 miles from me) and it would be with me on Friday, appreciated that the weather had caused delays so no delivery however I contacted them on Saturday morning and was told it would be with me that day, again no delivery, I contacted them about 4pm to find out if it was in transit and was told that it was still at their Yeovil depot and couldn't be delivered until Monday, whilst I can understand the problems they are having a bit more communication on their behalf (email?) would of let me plan my time off
Helpful Report
Posted 2 years ago
Waiting 3 days for 16 Feb delivery NO TRACKING DETAILS PROVIDED FOR #16050
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Posted 2 years ago
These guys were informative and helpful I got the right battery at a great price can't fault them .
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Posted 2 years ago
excellent service
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Posted 2 years ago
Excellent communication promptly delivered. I will have to let you know how the battery stands up to a 5 year warranty.
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Posted 2 years ago
Good prices and very helpful quick to reply to any queries
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Posted 2 years ago
The Battery Guys is rated 4.5 based on 1,965 reviews