The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good battery, quick service. Thank you.”

Helpful Report

Posted 3 years ago

“Delivered at the time given in perfect condition. Fitted into car and car started first time. Helpful advice and great service.”

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Posted 3 years ago

“Everything was perfect.”

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Posted 3 years ago

“Battery came the next day as they said it wud. Perfect service. Car started first time and 4 years warranty as well. Good job. First class.”

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Posted 3 years ago

“No fuss excellent service. thank you”

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Posted 3 years ago

“Easy to order and arrived in very quick time. Fitted to van and working like new. Great service thank you.”

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Posted 3 years ago

“Everything was fine good job”

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Posted 3 years ago

“Intuitive efficient website with a good product range I particularly liked the pricing options. Delivery was quick and I’m back up and running again, many thanks.”

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Posted 3 years ago

“Excellent service and brilliant value for money”

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Posted 3 years ago

“Easy to use website, good product with very fair pricing and excellent delivery. Highly recommended.”

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Posted 3 years ago

“Good price, fast delivery, well packaged, Happy. Thank you, The battery Guys.”

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Posted 3 years ago

“Excellent service, arrived next day, fully charged. Would buy again.”

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Posted 3 years ago

“Rhank you for my order and for sorting the delivery problem Ray Cracknell”

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Posted 3 years ago

“Never actually received my battery due to it being damaged on the shelf, dispute this I would still buy from battery guys again due to the vast price difference to other battery dealers. Love the fact that you get free next day delivery. The only thing I would love for the company to improve upon would be that either when you purchase an item from them or have one cancelled that they give you a text message as I was expecting my battery to turn up, until I checked my emails to discover that my order had been cancelled.”

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Posted 3 years ago

“First class service could not fault .”

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Posted 3 years ago

“Service was excellent, very proficient and informative”

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Posted 3 years ago

“Terrible customer service, they send me 2 batteries by their logistics mistake. Then I had to pay the return from my pocket and end up the battery lost on couriers... So I lost the money and the battery plus send the battery twice posting it at my cost. A total disaster and really expensive, I suggest to avoid this company at all cost or be prepare to have a nightmare with calls and emails...”

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Posted 3 years ago

Hi Gerard, Our system is fully automated and it shows that 2 orders were placed on separate days, the first on the 7th April at 15:30 and then again on 8th of April at 14:28. If the orders had been placed on the same day it would have flagged up to us and we would have been in contact prior to sending the batteries out. I am truly sorry that the currier you used lost the parcel you was returning to us.

Posted 3 years ago

“Great value, great delivery time. All in all cannot fault the excellent service. Thank you. Will definitely use this company again.”

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Posted 3 years ago

“Great prices and quick delivery very impressed.”

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Posted 3 years ago

“Great choices good communication really quick delivery”

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Posted 3 years ago

The Battery Guys is rated 4.5 based on 1,965 reviews