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The Black Bow Jewelry Co. Reviews

4.9 Rating 973 Reviews
99 %
of reviewers recommend The Black Bow Jewelry Co.
4.9
Based on 973 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
99%
Customer Service
Communication Channels
Email, Live Chat
Read The Black Bow Jewelry Co. Reviews
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Phone:

866-620-2638

Email:

Service@theblackbow.com

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Very nice products. I was extremely pleased. Also very prompt service.
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Posted 3 years ago
This should be a 4.5 star rating. Would have given it a 5 star but the first watch I received was defective. The customer service on replacing the first watch was excellent. They sent me a postpaid return label and shipped a replacement rapidly. Anyhow I love the watch. Lightweight and very attractive. The ban is a latch band and lightweight. The watch itself I think is beautiful. I looked for a long time to find a watch like this. I feel the price was reasonable for the quality of the watch. I had never heard of the Black Bow company but would definitely use them again, especially since I am not a big fan of Amazon anymore. Nice to have an alternative source for products.
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Posted 3 years ago
The necklace I bought appears I be well made and I like that is it so easily adjustable. Delivery was very fast. I brought it to my local jeweler and it weighed exactly what it was supposed to, so I am very satisfied with my purchase.
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Posted 3 years ago
The item I ordered arrived as pictured and beautifully, beautifully boxed for gift giving. You don't see this type of presentation even from the huge, expensive named stores. Good for you Black Box for caring enough to go the extra mile for your customer.
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Posted 3 years ago
Amazing quality
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Posted 3 years ago
This was the second time I have ordered from The Black Bow Jewelry Co. Their customer service is great, and their product is excellent. I highly recommend them!
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Posted 3 years ago
Great quality and great shipping time. When I had an issue, they were quick to rectify the situation.
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Posted 3 years ago
Quicl service and beautiful jewelry!
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Posted 3 years ago
Item just as described; perfect packaging, quick delivery... really great seller!
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Posted 3 years ago
Great service very good products to choose from.
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Posted 3 years ago
I received a beautiful gift but already had that time, so did an exchange online. The process was simple and I received my new amazing item very quickly. I am a new customer now!
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Posted 3 years ago
The UFC charm I ordered for my daughter is gorgeous! The communication was impressive. I was emailed the daybof my purchase letting me know that the item was being made and that it would take a few days. I received it earlier than expected and it is perfect! I can't wait to give it to my daughter at her graduation.
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Posted 3 years ago
Beautiful necklace for my daughter's college graduation! I found the same one for twice the cost on another site. The gift box also makes the gift extra special. It came before it was scheduled. Very happy with the service and quality of this company.
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Posted 3 years ago
I was disappointed as the size of the charm I bought was smaller than I expected. I wrote what can only be described as a snarky email about it, and got a most pleasant surprise. Theresa reached out in an effort to help me. She sent me a link to the same charm in multiple sizes. She instructed me in exchange. I ended up keeping the original purchase, and can't wait to buy from them again. These people deserve your business. First rate.
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Posted 3 years ago
The ring I ordered arrived on time and was more beautiful than I expected. I love it. Thank you!
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Posted 3 years ago
Was excited to see they could do a specialty length box chain necklace. Was quick shipping and when the packaging arrived it took my breath away and left me smiling. Great experience.
The Black Bow Jewelry Co. 5 star review on 22nd April 2021
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Posted 3 years ago
I bought a Baltimore Ravens watch for my fiancé for our anniversary. He is a huge fan and has never owned a Ravens watch, and this one was beautiful. Except, my watch for my fiancé came damaged. I reached out to them and they quickly got back to me and got another one mailed out ASAP. The level of care and expertise with Theresa and the thank you email from Cory was beyond anything I’ve ever dealt with in a company. A1 and 100 million stars. A real class act, this company is. I’ll be bookmarking your site. :)
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Posted 3 years ago
I wanted a pair of platinum earrings, but as a professional man, I couldn't afford to have them appear too flashy. Black Bow had the perfect, subtle set of small hoops that are wholly appropriate for wear in the modern office. A small symbol of my success that's as discreet as a personal tattoo. The free shipping took longer than necessary, but not so long as to lessen my experience. Would CERTAINLY do business with Black Bow again.
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Posted 3 years ago
Ordered these with overnight shipping because I needed them for a graduation gift. Customer service was really helpful and they were made and shipped super quickly. The cufflinks are beautiful, the graduate loved them. Gift box was perfect too - no wrapping needed!
The Black Bow Jewelry Co. 5 star review on 18th April 2021 The Black Bow Jewelry Co. 5 star review on 18th April 2021
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Posted 3 years ago
Beautiful chain and great customer service
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Posted 3 years ago
The Black Bow Jewelry Co. is rated 4.9 based on 973 reviews