The Body Shop Reviews

Name: The Body Shop
Address: 268 Oxford Street,, London
Rating: 3.53

3.5 Rating 204 Reviews

64 %

of reviewers recommend The Body Shop

Company Reviews

Questions

Metrics

3.5

Based on 204 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week

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Location:

268 Oxford Street,
London
W1C 1DS

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Highly efficient website and process to insure my Porsche Cayman, easily accessible via web chat and on telephone - no waiting times either!”

Helpful Report

Posted 7 years ago

“They were very helpful, they gave me a better quote then I got else where, they also had interest free direct debit option and free cancellation.”

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Posted 7 years ago

“Goods received in a very well condition!”

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Posted 7 years ago

“love the products - trust them to behave ethically - responsible shopping is very important to me and my family”

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Posted 7 years ago

“Lots of offers and loyalty points too. The goods are well worth the money and they're not tested on animals.”

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Posted 7 years ago

“Good equipment!”

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Posted 7 years ago

“Very happy good value for money”

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Posted 7 years ago

“Easy to use website and great products that make ideal gifts.”

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Posted 7 years ago

“Everything always smells amazing! Very good value for money. The shea butter body butter has been my favourite for several years. I like that the better products remain constant. I recently shopped in store but the online website is also good for fast delivery.”

Helpful Report

Posted 7 years ago

“The website was very easy to use. Not only did I get bargains in the sale, but then got another 40% off at checkout. Items were delivered very quickly and packaged well. Beautiful satsuma shower gel, made the whole bathroom smell wonderful and my skin super soft. There BB cream is lovely, great coverage, makes your skin well moisturised, without feeling thick or uncomfortable. Brought some products as gifts, and these look fab. All this and no testing on animals, a great website to purchase from, highly recommend.”

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Posted 7 years ago

“Special offer on the website allowed me to get 40% off, also free shower gel. Good range of prices for different gift ideas.”

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Posted 7 years ago

“I recently bought 4 items from body shop, my first purchase from them in a few years. Decided to try different make-up. Loved the prices, the fact that it is all cruelty free and is exactly what I wanted.”

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Posted 7 years ago

“Greay products.Excellent offers available. Delivery was free.”

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Posted 7 years ago

“Excellent service and delivery. Quality and warranty available . Thank you.”

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Posted 7 years ago

“I have collected so many methods of teaching from Alison. Its free and need to pay if I want to get certificates. I'm happy for this. I'm very unhappy on Alison for another matter. When I purchased and placed my orders they added some hiding values. It means the offer which is looking cheaper this is not really cheap. They have a problem of document delivery too.”

Helpful Report

Posted 7 years ago

“Customers assistants are always dressed nicely, approach you when you are in store and always ask if you need help. The ambiance of the place is relaxing as well, the lighting is is not too bright which is good for my light sensitive eyes. Products are well presented on the displays shelves. Promotions are regular. The shop smells really nice. St. davids cardiff branch”

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Posted 7 years ago

“good products and prices, quick delivery.”

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Posted 7 years ago

“Great products at a reasonable price.”

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Posted 7 years ago

“Their products are really good and they are also ethical”

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Posted 7 years ago

“They are animal testing free. So that made me extremely happy. Their site is so easy to use. And their products are worth every penny. Good quality And good prices. And their perfumes are beautiful. Very happy.”

Helpful Report

Posted 7 years ago

The Body Shop is rated 3.5 based on 204 reviews