The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,282 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 29th April 2025

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Way impressed with the easy to use website and the quick postage. The Dog Line really delivered. Great job!”

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Posted 8 years ago

“Very good service. Delivery from interstate was very quick. Barking dog collar was easy to fit, with excellent User's Guide. Collar was effective from first usage. Result; 2 happy people feeling less "on edge:, and one dog already looking and acting more settled. Perfect!!”

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Posted 8 years ago

“I am impressed with how easy it was for me to navigate the website and for the quick postage. The Dog Line really delivered well. Good job!”

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Posted 8 years ago

“Great Service, easy ordering, great prodct”

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Posted 8 years ago

“I have dealt with the dogline on several occassions and always found the service to be outstanding, always helpful and willing to help find or figure a solution to my request, I would recpmmend them always”

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Posted 8 years ago

Hello Robyn, Thanks for this awesome review. We'll do our best to make sure all our valued customers are always happy with our service. Cheers, Colin.

Posted 8 years ago

“Sending my regards to Colin and Leanne. They've been nothing but helpful. 5 stars for the quality products and after sales service. I love The Dog Line!”

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Posted 8 years ago

Hi Victoria, It's great to hear this positive feedback. It inspires us more to better our service. All the best, Colin

Posted 8 years ago

“I'm giving The Dog Line a shinning-shimmering-5-star score for its reliability and promptness! Colin and the team has been nothing but EXCELLENT!”

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Posted 8 years ago

Hello Lin, Thanks for this amazing 5-star feedback. We appreciate it so much. Regards, Colin

Posted 8 years ago

“Thanks for the 5% discount and the prompt delivery - great service. Big thumbs up from me. Thanks guys. -Trevor”

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Posted 8 years ago

Hi Trevor, Glad you are happy with out 5% discount and the service. Keep rocking! Thanks, Colin

Posted 8 years ago

“Very prompt in answering all my questions and following up my calls. I'm very impressed with the service. Thanks :D”

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Posted 8 years ago

Hello Rhonda, We're glad to know you're satisfied with our service. Thanks for leaving us this awesome review. Cheers! Colin

Posted 8 years ago

“Thank you very much for your help, The Dog Line. All was easily fixed and our dogs feel safe again.”

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Posted 8 years ago

Hi David, Thanks for leaving a positive review here. It's great to know all is well with your dogs. Please don't hesitate to call us should you need more assistance. Cheers, Colin

Posted 8 years ago

“The dog line has successfully kept my two terriers from escaping our 3.5 acre property. Can certainly recommend it”

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Posted 8 years ago

“Best thing we ever did for our dogs! We currently rent and take the system with us where ever we go. Had our system for 7yrs with no problems. The quality is very good and easy to install. Durable, long lasting collars and the battery life is impressive. The doglines customer service is fantastic and recommend this product to all doggie owners a like.”

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Posted 8 years ago

“Really prompt service! Response to my enquiry was fast and they've got pretty friendly staff in the office. If you're looking for some quality service, The Dog Line sure is the one you should go to! Till next time again, The Dog Line!”

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Posted 8 years ago

Hi James, Thanks for this wonderful review, we appreciate it. We'll be looking forward to hear from you in the future. Cheers, Colin

Posted 8 years ago

“Love the service. My transaction with The Dog Line went smoothly and I'll definitely re-purchase anytime soon. Awesome job, The Dog Line!”

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Posted 8 years ago

Brendan, Cool! We also look forward on hearing from you soon. Thanks for leaving this awesome feedback. We'll do our best to keep you satisfied with our service. That's for sure! Cheers, Colin

Posted 8 years ago

“I had tried several different perimeter fences with no luck. Then I got put on to The Dog Line and now I'm a happy dog owner. Their fence has given me peace of mind when I go out as I know my dogs are safe.”

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Posted 8 years ago

“Once I had placed our order, I received a phone call from The Dog Line to confirm some details where I found them very helpful in ensuring we had chosen all of the right options for our needs. Delivery was very quick. We've had great results with our two border collies. The thing I like the most about these collars is that they don't give a 'correction' the moment the dog makes a noise, they are still allowed to be dogs and warn us about 'intruders' by barking once or twice, which is then followed by a beep sound from the device. For our girls, the beep sound is enough to stop the barking and keep the peace and most importantly, keep the neighbours off our back. I have recommended The Dog Line to a friend too.”

The Dog Line 5 star review on 2nd October 2016

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Posted 8 years ago

“I would like to thank Colin and The Dog Line team for the great products and services they provided not just for me but especially to my dogs. You guys are amazing! Keep up the good work.”

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Posted 8 years ago

Angela, Thanks for leaving this awesome review to our page. We will be doing our best to give good quality service to you guys. All the best, Colin.

Posted 8 years ago

“We have had our Radio Frequency Dog Collars for both our dogs since 2012. What a great product, we did the initial training for a week. We have acreage and it is around the whole perimeter, plus the chicken pen. Our dogs have never gone out of the property with the collars. They used to jump the fence and roam out of the front gate. I would 100% recommend there product to anyone. Never had 1 issue. Then last year 2015 we purchased the barking collar, again best product ever, stopped or staffy constantly barking. She does still bark but only when needing to.”

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Posted 8 years ago

“We initially rented this bark collar last May 2015 and was so nervous about it at first. With the help of Colin and the team, explaining about how it works and is safe to our little Border Collie - Chiko, it gives me confidence in leaving it on Chiko for the entire 2-weeks rental period and saw great results, so I purchased it right away. Now, we only put it on her for a few days as a little reminder to her. I cannot thank enough Colin and the team for the great help! Keep it up, The Dog Line!”

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Posted 8 years ago

“Everything you want for your pet is on the Dog Line, so easy to find what you are looking for and great prices.”

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Posted 8 years ago

The Dog Line is rated 4.9 based on 1,282 reviews