The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,281 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,281 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 20th February 2025

228

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m sitting outside watching my Shelties playing outside. I bought the Dog Fence and laid out 250m of wire, mainly on a rural wire fence that is regularly “modified” by wombats digging under it. Finn, my chief escape artist now doesn’t go near the fence. The dog fence has changed my life and my dogs lives. I am really happy with it.”

The Dog Line 5 star review on 2nd March 2023

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Posted 2 years ago

“I bought the Petsafe bark collar and didn't end up using it, the dog stop barking on his own, but The Dog Line was fantastic, they shipped it out fast, the price was great,I received it here in Perth within a few days, I didn't have to wait long at all, would purchase from The Dog Line again.”

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Posted 2 years ago

“Website has lots of information which was very helpful. Purchase was delivered very quickly.”

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Posted 2 years ago

“Wow. How helpful can you be. 10 stars for that. 3rd purchase and very happy with staff and products.”

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Posted 2 years ago

“I ordered the FT-330 for my female working Line GSD (which was sent right away) and it has been great tool when giving her commands. The Dog Line is a great store with great service. Thankyou.”

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Posted 2 years ago

“Brilliant product, our six month old border collie had discovered his voice and decided he needed to sound the alert about anything and everything and go on and on. We are on a bit of property with kangaroos rabbits and other distractions as well as (neighbours on the boundaries just far enough away to warrant his attention for their visitors etc. within a few days, after just a few corrections from the device, he ceased barking and reverted to low-level growls, and one bark to let us know to which we responded to reward his alert, and that's where it stopped. He has learned to simply let us know without needing to bark more than once or just growl. Didn't wear it after those few days he already corrects himself! Bloody fantastic!!!”

The Dog Line 5 star review on 24th January 2023

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Posted 2 years ago

“Outstanding service, i bought the product with normal postage as a mistake, as i needed urgently i ask them to help, and they post it with express post without any charge... Definitely wont get that from many companies this days.... Awesome customer service”

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Posted 2 years ago

“I received my product in good time and the service was good. The second collar came without the longer prongs and they shipped out a set in quick time highly appreciated that they went above and beyond to help me out with that situation. The wall charger gave out after only one use which shouldn't happen from a new product, now using my iPhone wall charger with the supplied charging cables from e-collar. I think the manufacturer should address this issue for Australian customers.”

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Posted 2 years ago

“I haven't had much contact with dog line but the product came fast and with great information inside to understand how to use the bark collar”

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Posted 2 years ago

“We have had the dog line for a few years now and live the safety it provides our pups. Last week the collars didn’t seem to be working. Quick call to the team at Dog line and we had it back up and running in no time (wire fault) - amazing service and an excellent product!”

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Posted 2 years ago

“True to their word, this collar stopped my mischievous pooch with her night time woofing in 10 minutes. I only put it on her at night but because the collar has taught her that woofing is undesirable, she has even stopped her nuisance barking during the day! I bought a cheaper collar and never put it on my pooch because it just didn’t seem safe or controlled at all. I have seen this collar in action though and it is extremely gentle and only increases if she doesn’t stop barking. This is undoubtedly the only collar I would trust. I have also used one in previous years and found it to be equally as safe and effective. I was concerned that collars were too harsh but because this is super gentle and only increases if necessary, I feel totally comfortable with it and so does my pupper.”

The Dog Line 5 star review on 7th December 2022

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Posted 2 years ago

“This product worked better than expected. Within 30 minutes of putting the collar on the barking reduced. We have been using it for a couple of weeks now and it is like we have a different dog. You can see her controlling herself when she would normally have wanted to bark and now will only make a low growl instead. Thank you!”

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Posted 2 years ago

“Hi there i was having issues with my rescued white shepherd CODY who has had trauma (hit with a broom) to the head FROM bad people who were trying to train him by doing this action ...during his rehabilation he becomes anxious if i am not there and barks..Our nieghbour is not so understanding. The DOGLINE WAS AWESOME...our first collar i chose and Cody bear learnt how to control it so he could do a half hearted bark...i found a small issue battery i think and rang the team sent collar back and was advised for this type of dog issue to go to the bark pro. ....the team have been helpful and neighbour saving ...thankyou from Codybear and Carolyn”

The Dog Line 5 star review on 28th November 2022

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Posted 2 years ago

“We bought the electric collar fence collar and wire. Best thing since sliced bread. Fabulous way to keep the dogs in the yard. Highly recommend it to anyone who has problematic dogs who jump fences.”

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Posted 2 years ago

“The product delivered what it said it would.”

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Posted 2 years ago

“This collar works! The continuous barking has cut down massively, but hasn't completely removed her ability to vocalise which is needed where we live. The boundary collar is also working and we haven't had her leave the property (yes, two collars on the one dog, if you'd met her you'd understand) so no more complaints from the neighbors. Our dog is still happy, energetic and playful, her disposition hasn't changed, she is just safer now which is what we wanted!! Thank you!!”

The Dog Line 5 star review on 9th November 2022

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Posted 2 years ago

We are so glad to hear that, Verity! And she looks adorable and very happy indeed! Thank you for the positive feedback.

Posted 2 years ago

“The Dog wire is awesome, I highly recommend it , it’s worth every cent , without it our dogs constantly wander onto our neighbours property’s It keeps our dogs safe and in our property, we have just bought extra strong wire so there will be no need to bury it , which will be more time efficient putting it around our fences . It’s a great product as well as the postage was extremely quick. Very happy 😊”

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Posted 2 years ago

“The products are great and work very well with the dogs we have.”

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Posted 2 years ago

“Thank you for your amazing products and service!”

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Posted 2 years ago

“My pups were running the show, constantly getting out n chewing everything and anything, the guys at the dog line were super Friendly, helpful and informative, the system works great and I can now relax knowing the pups are secure and safe. Fully recommend to anyone.”

The Dog Line 5 star review on 10th October 2022

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Posted 2 years ago

The Dog Line is rated 4.9 based on 1,281 reviews