The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Colin for your help over the phone this morning. Saved me a 3 hour round trip. Everything working great again. Can't thank you enough. Oscar thanks you as well WOOF WOOF”

The Dog Line 5 star review on 1st September 2020

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Posted 4 years ago

“Best prices & fast shipping - express post saw my items delivered in 2 days during peak COVID. Very happy!”

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Posted 4 years ago

“Cant believe the delivery was so fast... just a few days”

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Posted 4 years ago

“I have only had the barking collars fire a few days. Before my dogs used to bark every time someone walked past with a dog or a dog visited next door. They still bark a bit but its not as loud or as long. I put collars on in the morning and take off at night as they do not bark at night, I think over time they will learn. Thank you for helping out.”

The Dog Line 5 star review on 21st August 2020

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Posted 4 years ago

“easy to order and fast delivey good service”

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Posted 4 years ago

“I can’t praise the service enough,I have a Jack Russell puppy who was notorious for escaping the advise & great service & delivery time Regarding the invisible fence was great,Pickel The pup may have a different view of being “ trapped “ in his large enough back yard but he’s safe! I ordered new batteries and received them with in days to country Qld.. I wouldn’t go anywhere else to keep our fur baby safe, even The cat stays within the boundary now with him”

The Dog Line 5 star review on 16th August 2020

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Posted 4 years ago

“We are very pleased with The Dog Line. The product is as expected and the service was very prompt.”

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Posted 4 years ago

“We bought one of the barking collars for our noisy dog and we put it on when we went out to cut firewood. Having had a barking collar previously, she knew what it was all about and we did not hear a peep out of her. The delivery was very quick, as was the notice that it was on its way. The collar has to be shared around for any of our 7 dogs who become noisy.”

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Posted 4 years ago

“We approached The Dog Line for advice on the barking collar we had purchased and the response was timely with the advice given thru a call back from a staff member with the expertise required. Although we are having a bit of trouble with the barking collar for our Maltese Schihtzu the back up service is fantastic.”

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Posted 4 years ago

“very happy with the dog hamper with toys and treats great gift for a new puppy thank you”

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Posted 4 years ago

“I love my new Barking Dog tree house device. It was easy to order. Arrived quickly. Easy to install. It is so good that it has stopped the neighbours barking dog from barking for hours at a time to only a few short not so loud barks. It worked the first day I put in our one of our trees and our home is now peaceful and a happy home - no annoying barking dog from next door. My two little dogs are more relaxed and enjoying life again. Thank you The Dog Line.”

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Posted 4 years ago

“The web site was very easy to navigate, details of all forms of collars was well documented and I received the collar the next day in the post, amazing... I sent an email asking about two collars I was looking at for a Labrador X Australian Kelpie ( Max, Mad Max) that would bark and bark and become so focused on my Pony at two particular times of the day; when I fed my pony, that it was becoming really really annoying. My Pony (Morris, the Mighty Morris Minor) thought it was a great game and and a many occasions ran off with tuffs of Max's coat in this mouth and on occasions would get Max up against certain parts of the paddock fencing and give Max what for. Max would only shut up and leave Morris alone when he had rounded up Morris into his yard. During these times Max was so focused on Morris that I could not get Max's attention, even the electric bark collar wouldn't deter him from barking and herding. For the first couple of days, Max had a few shakes of the head after a bout of barking and then he just barked through it and believe me, the bark collar does bite as a couple of times the collar has bitten me on the leg. The dog line did recommend the electric barking collar, little did we know how fanatical Max is. I am still persisting with Max's training and the collar. Apart from the Max and Morris issue, he is a great dog and very easy to train, I do understand that it is in Max's genetic make up to herd things. Hope the picture of the three of us, The Mighty Morris Minor, The Mistress - the entertainment officer and Mad Max downloaded - regards Sharon”

The Dog Line 5 star review on 27th July 2020

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Posted 4 years ago

“As a dog trainer I have helped install and train many different systems of wireless / boundary fence’s. I chose one that was best for my lifestyle / my dogs. I chose the completely wireless system as I live on property and have no fences. I have an older dog that is going blind and the ability to keep him from getting Lost (using the warning beeps that tell him to turn around) gives me peace of mind knowing he will always be close to home. Everything from the purchase to the advise for set up from this company was amazing! The dog line called me to let me know it was not in stock (even though I ordered late at night online) and then called me the very next day to tell me it would be in. They then called me to let me know they could express ship it (at no extra cost to me) so that I could have it faster! Amazing communication, great product and super fast delivery!”

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Posted 4 years ago

“Excellent service good prices prompt delivery”

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Posted 4 years ago

“Shipping was incredibly fast next day delivery from being sent and very friendly staff call to make sure every thing is correct 100% recommend to all my friends and family for pet good”

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Posted 4 years ago

“I was impressed with speed in which I received a response and my eyenamil camera”

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Posted 4 years ago

“I purchased 2 DogWatch Bark Collars – BT-7 No Bark Trainer. Colin was very helpful with advice on how to use them. My dogs have stopped barking and neighbours have stopped complaining. I highly recommend The Dog Line and their staff. Delivery was interstate but fast.”

The Dog Line 5 star review on 13th July 2020

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Posted 4 years ago

“The PetSafe collar I purchased for my Akita has done wonders! I’m so glad I purchased this from The Dog Line, my Akita is a changed boy and we are both so much happier. Literally within 10 minutes of the first walk with the collar he changed his behaviour and through repetition and following the great instructions sent with the collar (thank you 😊), we are noticing permanent changes in his behaviour. Couldn’t recommend The Dog Line and the petsafe collar enough. Thank you! You’ve made our lives so much easier 💕”

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Posted 4 years ago

“got the collar about a week ago, started making a difference within 24 hours. Now he only barks about 1 per day. Made a huge difference to our home as we no longer shut at the dog to shut up etc. and have no worries about complaints to the local council etc.”

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Posted 4 years ago

“We contacted the Dog Line after complaints about our dogs barking when we aren't home. They responded to our queries promptly, gave some great tips while on the phone and recommended a collar. When I looked the collar up IU found that it is for dogs with my little dogs personality - so they know their products! When there was an issue with supplying the collar they informed me immediately and I received it when they said I would. The extra hints and tips that came with the collar from the Dog Line were also great.”

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Posted 4 years ago

The Dog Line is rated 4.9 based on 1,273 reviews