The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

The Dog Line 5 star review on 13th October 2024

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i received no reply to my 2 last emails which concerns me, prior to that i was very happy with the communication, i have still received no reply after 2 weeks, the product is working well”

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Posted 6 years ago

“I had a smooth online purchase and the collar arrived earlier than scheduled. Good job, The Dog Line!”

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Posted 6 years ago

“The barking collar I ordered arrived within a few days”

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Posted 6 years ago

“Easy to use and very effective. Have started out with the rental option but we have decided to keep it as it worked on our other dog. Used the collar about 8 times and it has not only stopped the barking but settled her down. She used to bark at shadows. We now have both dogs at a stage where we really only have to show it to them and they settle. Great product, great service and reasonably priced.”

The Dog Line 5 star review on 25th February 2018

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Posted 6 years ago

That's really awesome news to hear, Dianne! We are glad that the bark collar helped your dogs to settle down and behave correctly! Thanks for sharing that beautiful photo! Cheers! The Dog Line Team

Posted 6 years ago

“Stopped excess barking at night from our Blue heeler”

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Posted 6 years ago

“Can not complain. Very easy transaction. Very quick postage. Exactly what I wanted.”

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Posted 6 years ago

“Spray bark control = near silence After just 1 week of using this each time I go out my neighbors are smiling. When I get home I just get a soft whine instead of screaming. I love this product 💕💖💝”

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Posted 6 years ago

“Hi.. I moved into my dream unit here on the Sunshine Coast, Qld with me furbaby Rico..After my first day at work (I work a split shift 5-8.30am and again at 2.30-6pm weekdays), I received an email from the real estate, saying a NEIGHBOUR had complained about Rico crying when I was at work...I became extremely anxious every time I went to work...I decided to seek an answer...so I started researching anti-bark collars... Decided to try your small dog collar....PROBLEM WAS SOLVED FROM DAY 1.....I couldn't believe it....NO COMPLAINTS since...Success was immediate....I am sooo relieved and greatful..it was worth every cent...Thankyou from Tammy and Rico 🐶👍”

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Posted 6 years ago

“I wish I trained my dog sooner with the Citronella collar so I didn't had to through those Zombie nights. Please keep making those helpful training videos The Dog Line!”

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Posted 6 years ago

“I like how The Dog Line offers a lot of payment options. The "Spread Your Payment" stood out. Thank you!”

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Posted 6 years ago

“Easy to use website and speedy product delivery and great communication from the Dog Line was appreciated.”

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Posted 6 years ago

“I enjoyed ordering online because The Dog Line had this training videos along the way. It was a very educational experience!”

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Posted 6 years ago

“the video about the dog barking collar was very interesting and useful.”

The Dog Line 5 star review on 11th February 2018

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Posted 6 years ago

Your dog is very lovely Libby. Thanks for sharing. And we are glad that the video about the bark collar had helped you. Keep in touch!

Posted 6 years ago

“Excellent service and quick delivery”

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Posted 6 years ago

“it was fast and on time”

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Posted 6 years ago

“My boy Max had been causing issues for some time and we had tried the Citronella collars but he seems to be immune. We resorted to something more persuasive and it worked a treat. He will still yap but only once and then stop. We are had it now for a few weeks and he is much better behaved and the neighbours are happy too!”

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Posted 6 years ago

“Loved the product I ordered. Very competitive price. :-)”

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Posted 6 years ago

“All going well, works very well with the electronic dog fences, has settled him right down, waits back from gate till we open it & say ok. Does not go near fence line at all now, was very easy & quick to train him, but had to use dog treats instead of lead to coaching him to boundary line 😊 Regards Adrian”

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Posted 6 years ago

“The Dog Line stocked the little dog bark collar I wanted to buy at the lowest price and shipped the item quickly. The collar is as advertised and working well to stop barking at the fence with the neighbors dog, happy with the service.”

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Posted 6 years ago

“The response for additional wire was despatched the same day as the order, however the response from Australia Post was slow to say the least. Going away from a daily service has pushed up prices that cannot be justified for having to wait for 10 days for delivery. I object to the price gouging by this service. Will organise a courier should there be a next time”

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Posted 6 years ago

The Dog Line is rated 4.9 based on 1,273 reviews