The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having moved to a new area with a lot more stimulus my dog developed a bit of a problem with barking. It was fantastic to be able to speak to someone on the phone to fully answer all my questions & allay my fears. The collar I bought has been very effective and I can absolutely recommend this wonderful family business whose customer service is A1”

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Posted 2 years ago

“We saw the success that my wife’s parents have had with the bark collar they ordered through The Dog Line so we got one for our little yapper. The collar came very quickly and we would recommend The Dog Line to any of our dog owner friends and family.”

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Posted 2 years ago

“Hi the dog line team I wanted to let you know the great successes we have had with the boundary fencing that we purchased. I can now let Ziggy outside on her own knowing 100% that she will not wander off, she is safe from cars coming into our property, as we have the boundary set so she can’t go on the driveway. My stress level has been reduced to 0. I will be highly recommending your company as your team were so helpful and nothing seemed to be any trouble. I will send a photo of her chilling out when I get a chance. Kind regards Bronwyn”

The Dog Line 5 star review on 22nd March 2022

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Posted 2 years ago

“Amazing service product works perfectly”

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Posted 2 years ago

“I left a message online, briefly outlining my problem. The call back I received was really helpful. I was able to talk through my specific barking problem (very loud and constant barking by 1 of my 4 dogs in the car) and we were able to work out the best solution that wouldn’t effect the other dogs while helping ‘barker’ to quieten down. In the end the static collar we decided on worked really quickly, it only took one short car trip and he stopped. Obviously, every now and then he lets out an excited bark but a single bark of joy is fine… I just couldn’t drive safely with constant hysterical barking.”

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Posted 2 years ago

“Great product and excellent service”

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Posted 2 years ago

“I've been using this for about ten days and the improvement to my dog's barking has been absolutely incredible.”

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Posted 2 years ago

“Such an amazing shopping experience. We bought a collar made for very barky dogs and it came with a plethora of information and is working so well we have bought a second collar. From purchase to delivery, The Dog Line had impressed us. Also love that it’s a small Aussie business and they have the best prices. I know. I looked.”

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Posted 2 years ago

“No false advertising, very impressed with my purchase”

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Posted 2 years ago

“Easy to order and deal with, shipping was fast. And the product I purchased are excellent have stopped my dogs barking. Very happy.”

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Posted 2 years ago

“The dog line is great value and speedy service. I bought the educator pro which with normal at home training during covid lockdown proved priceless in training my working dog, Tone and vibrate plenty please follow the manual carefully”

The Dog Line 5 star review on 21st February 2022

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Posted 2 years ago

“It’s excellent. The training videos are great. I had no trouble training my two border collies. They were trained within a day but they are a very intelligent and obedient breed.”

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Posted 2 years ago

“Great customer service, Colin helped recommend the right product for us! :D”

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Posted 2 years ago

“I've been using the citronella collar on my dog for several years now. The one I ordered was a replacement. It's safe, user friendly, effective and works really well.”

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Posted 2 years ago

“Great service, quick delivery and some additional, helpful instructions included. Thank you!”

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Posted 2 years ago

“Dog line supply helpful information and products to help care for your dog 🐕.”

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Posted 2 years ago

“So far whenever I have had to get anything for the invisible fence - which works superbly by the way with our pooch - I have been treated with great courtesy and speed.”

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Posted 2 years ago

“This product has been beyond amazing!!! It has met every expectation and has save all 3 of my dogs lives!!! We have 2 Great Danes and 1 Boarder Collie. They were escape artists and they got into my neighbors sheep the first time took out all of mine the second time too. We considered building higher fences however the cost would have been huge. We spoke to Colin on several occasions, he was extremely helpful from reassuring us to talking with us about training and instillation. If we had any doubts or questions he solved it. Best service I've had in a long time. The product is even better than you expect!!! 10/10. We were skeptical as all 3 of our puppies were the worst trouble makers. We are at a point now that we leave them to roam the yard around the house without anyone being at home. We tried and over night stay and it all went smoothly!! I cannot suggest any product more that Dogline. It has saved me many troubles. Thank you to Colin and their wonderful Team xx”

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Posted 2 years ago

“The collar works as stated, I'm very pleased with the results.”

The Dog Line 5 star review on 1st February 2022

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Posted 2 years ago

“5 STARS! My dog began to nuisance bark 2 weeks ago on a Wednesday (We will call that "day 1") and barked again all day on Day 2. On Day 3 I jumped online and wound up here. I ordered my collar which arrived on Day 7 (only 3 working days, SUPER FAST POST!) I charged it that evening and popped it straight on her the very next day. Since then there has been absolutely no barking (I think the feeling of the collar at the lowest level of correction with just 1 bark is working for her) I am very pleased with the instant results, with this very modern "learning" type system that ramps up and down depending on how much barking there is (we have cameras that we can watch her on, how we discovered she was barking in the first place, upset at the neighbourhood renovations) and she is now completely relaxed and chilled out, doing her regular dog stuff instead of patrolling and barking. I HIGHLY RECOMMEND THIS COLLAR.”

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Posted 2 years ago

The Dog Line is rated 4.9 based on 1,273 reviews