The Dog Line Reviews

Name: The Dog Line
Address: U2 / 41 Holder Way, Malaga, Perth, Western Australia
Rating: 4.89

4.9 Rating 1,273 Reviews

98 %

of reviewers recommend The Dog Line

4.9

Based on 1,273 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

About The Dog Line:

Since 2003, The Dog Line has been dedicated to helping dog owners tackle behavioral challenges and build stronger connections with their pets. What started as a personal mission to find a solution for my son’s dog has grown into a trusted resource for thousands of owners, offering safe and effective training tools like our Dog Line collars.

Visit Website

Phone:

1300 843 364

Email:

helpdesk@thedogline.com.au

Location:

U2 / 41 Holder Way,
Malaga,
Perth
Western Australia
6090

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I highly recommend this company. The staff were extremely knowledgeable and helpful could not do enough for us. I would give them 150 out of 100. Thanks Lesley”

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Posted 3 years ago

“Great experience using your website! Easy to find what I needed and prompt delivery Thanks”

The Dog Line 5 star review on 11th December 2020

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Posted 4 years ago

“Awesome product. The dogs know exactly where the edge of our rural property is. It has fences that the average staffy would laugh at. I was worried about them crossing the line And getting confused when we go for walks but they have totally got the concept that harnesses on mean the dog line “isn’t working”😉 We have also saved the outdoor furniture from Dozer who likes to use table and chair legs as chew toys and stopped them sleeping on top of my plants in the garden beds. It also saved our dogs lives as they were getting over the pool fence and running across the pool cover, it’s now got a run of wire around it.”

The Dog Line 5 star review on 6th December 2020

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Posted 4 years ago

“I live in a beautiful area with generous sized blocks, but fences are not permitted. The wire fence was easy to install and the support was friendly and helpful My 2 little dogs quickly learned where it is and can safely roam within the area The wire fence gives me peace of mind. I no longer need to worry if they slip out of the door”

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Posted 4 years ago

“Gus is my 12month old, unsocialized Irish Wolfound (due to Covid). He LOVES other dogs but has no idea how to play with them. He totally ignores me and runs toward the other dogs, therefor scaring them because of his size and energetic attitude. I used the collar for the first time yesterday on Gus and there was a massive difference in his recall and behavior. He now listens to my voice and he is loving the praise I give him when he comes back to me. Highly recommend!!!!!”

The Dog Line 5 star review on 16th November 2020

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Posted 4 years ago

“Amazing customer service! Colin and the team gave me some fantastic advice regarding bark collars for my particularly vocal Border Collie. Bonnie's bark is so loud and so piercing that it was causing me incredible stress and frustration and I just hadn't been able to resolve it myself. The Dog Line were able to suggest the right product for me, helped me with a replacement part for a previous order and couriered it to my house SO quickly. Literally the first day of wearing the collar all of Bonnie's barking has stopped and I can now relax knowing I'm not upsetting the neighbours anymore, and I can now better appreciate her for the wonderful dog that she is. THANK YOU!!!”

The Dog Line 5 star review on 12th November 2020

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Posted 4 years ago

“I bought a dog collar for my dog from here and it was delivered within days, the product is great! He is a yappy dog, so this shock collar works a treat.. it doesn't cause him any harm, just a little discomfort just like the discomfort his continuous bark gives mine and my neighbours ears haha happy with the service and the product.”

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Posted 4 years ago

“We have a standard suburban backyard with dogs on all sides and a staffy that attacks the timber paling fence. On advice from Colin we purchased the Pet Barrier Electric Fence and we couldn't be happier. No more stress and having to replace palings and much happier neighbours! It arrived within 24 hours of ordering and the customer service from both Colin & Declan was amazing. We had to call them a couple of times for advice and it was never too much trouble for them to help us. Can't recommend both the service and the product highly enough. Thanks”

The Dog Line 5 star review on 23rd October 2020

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Posted 4 years ago

“Bruce is a foster dog and needed that bit of extra help to adjust to city life after being a farm dog his entire life. The educator collar is great and unlike other brands isn’t an instant shock and can keep it at one level. It feels like pins and needles instead of a zap”

The Dog Line 5 star review on 22nd October 2020

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Posted 4 years ago

“Very happy with the customer service and the product. Second time we have used this company.”

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Posted 4 years ago

“Our big pups were escaping over the fence but that all stopped pretty quickly after we installed Dogline. We've brought the whole set up to our new property and it has been reinstalled. I like that its pretty easy to relay if you want to protect certain areas of your garden. Advise, installation and help by Colin and Declan has been amazing. Definitely recommend.”

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Posted 4 years ago

“Fantastic service and system. We've had the system for 4 years now and not one escape. The ability to move the fence easily when required has made it super easy. Service is A+ with a phone call received after ordering to confirm size etc and products received within 3-5 business days.”

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Posted 4 years ago

“Our little Jack Russell is a social butterfly and I think he has been rescued off the street by just about everyone in the neighbourhood!! Dog line has kept him safely on our property and reassured us that he is safe.”

The Dog Line 5 star review on 2nd October 2020

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Posted 4 years ago

“Great service with a follow up phone call and quick delivery of the anti barking collar. Early days but we’ve seen some real improvement in our dog’s behaviour already. Neighbourly relations will hopefully be restored....”

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Posted 4 years ago

“Very efficient and prompt delivery. Excellent service.”

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Posted 4 years ago

“Reasonably quick transport. The instructions were easy to follow but hard to read, minuscule print font. The device works as advertised, but the citronella spray doesn't seem to affect him. The device does spray a mist, I see his head shy away, for an instant, then its back to barking, regardless of the citronella. I'm trying to synchronise my use of verbal commands, the citronella device and a sonic device, to achieve the desired aim of barking as a warning, when needed, a single woof when alerting me, and not much other barking.”

The Dog Line 3 star review on 26th September 2020

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Posted 4 years ago

“Shipping took a while but the product came in perfect condition and at a nice price. Definitely will be ordering from them again”

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Posted 4 years ago

“Amazing service and incredible delivery time. First order was missing a part. I contacted The Dog Line and had a response within an hour and replacement on the way. I'm in a rural area in TAS so expected a delivery from WA to take three days at the least. Replacement arrived less than 24 hours later! No charge to me to return the other product. Seriously wowed by the customer service, product works as described.”

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Posted 4 years ago

“Always prompt service, and happy to answer any questions or concerns. The team also have a loss of advice for choosing the correct product for me and my dog”

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Posted 4 years ago

“Effficent ordering easy delivery prompt we done”

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Posted 4 years ago

The Dog Line is rated 4.9 based on 1,273 reviews