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The ECU Pro Reviews

4.9 Rating 2,873 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 2,873 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
Excellent experiance, and flowless process. These guys are awsome! My 545I BMW, known for EMS/CAS loss of sync or what some may call it as "Bricked" ; a crank no start condition where the value of your CAS did not match that of your ECU, causing a crank no start condition. ECU Pro team resync the starting value of CAS and ECU fixing the issue. This issue often occurs when the battery is disconnected and/or when the vehicle is attempted to be started when voltage is low. I was shoked to see a video from them with my equipment working!!! Great people and reasonable prices (excellent price!!)
Helpful Report
(The ECU Pro) - Posted 3 weeks ago
In the first contact the problem was explained to them in a BMW and it was said that it was random and after Running on Street for a while, the computer was sent and the service and shipping was paid. After a few days they sent a video with the computer connected to a bmw and showing that the car was fine, and that they would return the computer because it did not have faults, at that time we contacted them again and explained again that it was random and after running for a while, they said that if that happened like this it was not the computer, I don't understand why they made us send and pay for their review if the response was from the beginning of the process
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(The ECU Pro) - Posted 3 weeks ago
Trust worthy..very professional..dependable service
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Posted 3 weeks ago
ECU Pro team was very responsive and their replacement FRM resolved my BMW 128i lighting issues.
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Posted 3 weeks ago
The service and professionalism was excellent. They made the process of releasing the most important parts to my car to strangers very comfortable. Gave prefect instructions on how the process would go, updated every step of the way ,quickly returned my items after the service was completed and my husband car that he refuses to give up is back up and running! Great job ECU pro and very much appreciated 👍
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(The ECU Pro) - Posted 3 weeks ago
Submitting this for anyone who may have seen The ECU Pro come up in searches for VW repair as there are not many reviews from the VW side. For reference: 2015 golf sportwagen TDI with a no start condition and various other codes. Took the chance and shipped my unit. Was notified of status report and ECD along the way. ECU Pro successfully identified ground pins which were shorted and fixed accordingly to get the computer communicating again. Return shipping was prompt, hooked ecu back up to vehicle and fired right up. So far so good - will update if anything changes. Overall great experience thus far and couldn’t complain for the price and turn around time.
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(The ECU Pro) - Posted 3 weeks ago
Great service, answer all my question, fast retuned once work was completed. Received a refund since the work was less that anticipated.
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(The ECU Pro) - Posted 3 weeks ago
The process was extremely easy and inexpensive to help determine the quality of my computer the staff was willing to give explanations and advice to get the problem resolved I appreciate the help
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(The ECU Pro) - Posted 4 weeks ago
Great, honest and quick service, combined with professionality and knowledge.
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(The ECU Pro) - Posted 4 weeks ago
Well, after spending alot of money chasing a check engine light,....i sent my ecu in to the pros. After a few short weeks, it was returned and no more check engine light. The only thing bad about the experience, was not sending it in, in the first place. I highly recommend these guys. Great communication, great service, and resonable costs.
The ECU Pro 5 star review on 21st March 2025
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(The ECU Pro) - Posted 4 weeks ago
I had a little concern during the testing process but it all was worked out they repaired the DME and got it back in my hands pretty fast they will definitely be my go to in the future.
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Posted 4 weeks ago
Was easy to order repair and pay. Quick and easy process. Took a week and a half to get part back including shipping. Would highly recommend.
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Posted 4 weeks ago
Great communication, Great customer service
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(The ECU Pro) - Posted 4 weeks ago
Very happy with how this transaction went.
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(The ECU Pro) - Posted 4 weeks ago
ECU Pro was a great experience to deal with. I sent them a Euro. BCM and received it back the following week! The price was right, especially since this particular BCM was no longer available. It has a great price, a remarkable turnaround, and a happy customer! We will be using ECU Pro again soon.
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(The ECU Pro) - Posted 4 weeks ago
I sent my computer in because I had cause a short and guess was the computer but after they ran a diagnostic and tested it my computer had no issues so they gave me a few suggestions and turns out it was my junction box but still they did an awesome job communicating with me and helping me solve my issue with my car. These guys are awesome and I dont think I would have fixed my car without them so huge thanks to them and im finally back on the road!
The ECU Pro 5 star review on 20th March 2025
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Posted 4 weeks ago
They told me the problem right away
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(The ECU Pro) - Posted 4 weeks ago
Great people, my CPC was repaired promptly and returned with a week of sending it off. I would highly recommend you guys to anyone to keep their business moving
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(The ECU Pro) - Posted 4 weeks ago
Easy to work with - thank you!
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(The ECU Pro) - Posted 4 weeks ago
Very quick turn around Thank You very much!!!
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(The ECU Pro) - Posted 4 weeks ago
The ECU Pro is rated 4.9 based on 2,873 reviews