The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.87

4.9 Rating 2,570 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,570 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 3rd December 2024

Anonymous

Anonymous // 01/01/2019

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“I called them about my bmw not passing emissions and said there were parameters that needed to be turned back on for a previous hack prior to me getting the car. They were very nice and assured me that they had this issue before. I had taken a picture with my scan tool showing what needed to be fixed. Got it back and it is the same as before. It's like they did nothing I asked them to do. Went to the dealership and they said the parameters can be turned on and off. So end story I have to spend more money on something ECU pros said they could do.”

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Posted 1 year ago

“Second time using The ECU Pro's and like the first time it's been great. I have a 2012 Peterbilt 384 with a Paccar motor and the ECM wasn't communicating but after they finished with it the truck runs better than ever. Highly highly recommend”

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Posted 1 year ago

“Very fast, extremely professional and worked perfectly. Thank you!!”

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Posted 1 year ago

“I was referred to the ECUPRO by Craid Ostrander, the guy I purchased the BMW from. He informed me of the vehicles malfunctions, and stated that these guys were the team for the job! HE WAS NOT LYING. I purchased the FMR repair service, with the optional overnight shipping for an extra 75 dollars, and these guys worked on the unit ON A SUNDAY, and shipped it back to me as expediently as possible. They were responsive to my inquiring emails during the repair process and 100 percent professionals. I give them a 10/10 and would highly recommend them to others. I wouldn't hesitate to use them again if future service is required. - Mike M (BMW FMR REPAIR)”

The ECU Pro 5 star review on 4th October 2023

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Posted 1 year ago

“Team was very quick with turn around, also provided video proof of the BDM working before shipping back. Would definitely use again.”

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Posted 1 year ago

“This company ECU is very knowledgeable and was very efficient in repairing and shipping back my Footwall module. Once, the module was installed back in my mini cooper it cranked right back up with all of the features working again. I also had a red car on a lift icon on the dashboard that was also not present anymore once the module was installed. Great Job ECU and I highly recommend them for business. The dealership wanted over a thousand dollars, so ECU helped me fix the issue for substantially cheaper.”

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Posted 1 year ago

“This was such an easy fix! Mailed it in, they repaired my BMW footwell module in a day and had it in the mail shortly after. All issues I had were resolved after reinstalling. Would definitely use this company again!!!”

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Posted 1 year ago

“Great service and quick shipping.”

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Posted 1 year ago

“EUC Pro repaired and return the unit quick. It work fine.”

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Posted 1 year ago

“I was unable to order a new CAS3 system for my 2012 Mini Cooper. The manufacturer is not currently making them. Thanks to ECU, I was able to send them the units, and they were able to repair them. All of this was done in less than a week. I received updates and videos, and my parts were returned quickly once repaired.”

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Posted 1 year ago

“ECU Pro saved me in a pinch. My footwell module fried and I was panicking at how to go about getting it replaced when I stumbled across their website and saw that they could repair it. Super fast turnaround and grade-A customer service. Highly Recommend!!”

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Posted 1 year ago

“Great work fast response and turn around time will definitely will use again thanks again.”

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Posted 1 year ago

“They were timely in efficient and sent a video of my Cas and dme performing very excellent work”

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Posted 1 year ago

“The team inspected my CAS module and confirmed my findings as described to them. They were unable to repair my module due to sourcing components however, offered me a new module. Received module 2 days early and installed. Car immediately came to life with all "bugs" and "gremlins" eliminated. It has now been 10 days and the car is working as designed. I highly recommend this company for any German car owner. Thank you for you help team.”

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Posted 1 year ago

“Took BMW 328i to dealership for battery change. Was told that a new FRM was needed and was given a quote over $1,000. The folks at The ECU Pro were very patient with me on the phone as I asked questions. I sent FRM to The ECU Pro on a Friday, they received it on Monday, and shipped it back securely within two days! I was driving my car on Thursday, the same day that I received it! My turn signals, lights, and windows are working again! The folks at The ECU Pro are knowledgeable, professional, and I would highly recommend them!”

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Posted 1 year ago

“We contacted this company and they were always clear to us from the beginning...if they couldn't fix the computer we sent them, they would send it back to us, and that was the case. We decided to buy the clone they offered us and we are in the process of installing it. So far, they've kept their word on everything they promised...we just need to install the new part and we'll let you know how it goes!”

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Posted 1 year ago

“Great guys to work with. Cloned an FRM for me. Worked great and got it to me quickly”

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Posted 1 year ago

“Called the ECU PRO’s told them what I had, mailed the ecu and computer to them. Fast turnaround, repaired. Fifteen minutes after Fed X dropped off my parts car was running again. Would recc”

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Posted 1 year ago

“These guys are super professional. They answered all my questions and did exactly what they said they would do. I can’t recommend them enough.”

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Posted 1 year ago

“Very pleased, ECU for my CLS550 was plug and play. Very satisfying to install, press start and hear the engine come back to life!”

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Posted 1 year ago

The ECU Pro is rated 4.9 based on 2,570 reviews