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The ECU Pro Reviews

4.9 Rating 2,874 Reviews
97 %
of reviewers recommend The ECU Pro
4.9
Based on 2,874 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read The ECU Pro Reviews
Anonymous
Anonymous  // 01/01/2019
I had a mostly good experience with ECU Pro. I would definitely use their service again, but only if I had no time constraint. I was expecting around a week turn around, but it was more like two weeks. In addition to this, it was kind of hard to reach them at times, and I wish & would have received more consistent updates. In the end though, my EWS is fixed and my car starts every time, which makes my life so much easier.
Helpful Report
Posted 9 months ago
Very nice people they repaired my cpc4 module but I had to send it back because it only worked for a hr than it was doing the same thing as before so I called them they told my to return it they found the problem repaired it sent it back and so far it worked fine
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Posted 9 months ago
The ECU Pro replaced the FRM from my 2012 BMW when it was found to be not repairable. The plug and play service is great. No issues with the new unit.
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Posted 10 months ago
Quick service but a little concerned about depth into operation of ECU to find problem
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Posted 10 months ago
They where quick and the price was right for the product and piece of mind they offer.
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Posted 10 months ago
The team at ECU pro not only fixed my bad foot well module, but did it fast and efficiently saving me more down time.
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Posted 10 months ago
I got my new ECU earlier than expected. The support team are very healpful. Always respond to the messages promptly. My only problem was the new ECU I got is still not working properly. Engine started but still in limb mode. When I call ECU pro they told me to send the ecu back , they will test it. I am going to send it back, hopefully they can figure out the problem this time. I strongly recomend this company for your ECU testing and replacement.
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Posted 10 months ago
Great customer service.
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Posted 10 months ago
The parts were sent in and there was no information on what was found.
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Posted 10 months ago
After a mis-diagnosis performed by another company, ECU PRO ch3cked my unit and found nothing wrong with it, to my relief. Now I can continue my troubleshooting with confidence.
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Posted 10 months ago
Great customer service, price was higher than I wanted to spend, on a car that has 20 year old technology.. I was hoping they could repair the unit, after some checking they said a replacement was the only way. But the customer service they provided off sets the cost.
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Posted 10 months ago
I sent CPC4 for repair and I got a call about the status and i go ahead and let them fix it. and I got it back with in 5 working days fixed. and I am happy. The reason I gave 4 stars I asked to program it with the vin # which is easy on DDL, they ask me $300 extra charge. local Freightliner shop does it for less price. In my openion they need to ne fair on the pricing for programing to vin, if costemor pays for CPC repair.
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Posted 10 months ago
They are very smart, honest and easy to work with.
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Posted 11 months ago
Good service and product.
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Posted 11 months ago
Good turnaround. Haven’t had a chance to put it in will soon.
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Posted 11 months ago
The work was done on time, and with videos. A bit of miscommunication but it worked out at the end. Turn around time to get your stuff back is acceptable with the workload that have and shipping travel.
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Posted 11 months ago
quick and fast turnaround. great service.
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Posted 11 months ago
It took a while to go through the process. They work to communicate through email. We got a test and ultimately a new ECU. We have our car back~ seems to be fixed. Thank you!!! Worth the wait!
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Posted 11 months ago
This guy is a very good on what to do, I like the fact that they keep the promise. They also answer the phone on time, return my call back…
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Posted 11 months ago
Fast and professional service,,Called me same day to verify my order. Thanks,JR
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Posted 11 months ago
The ECU Pro is rated 4.9 based on 2,874 reviews