The ECU Pro Reviews

Name: The ECU Pro
Address: 181 Hills Creek Road, Wellsboro, Pennsylvania
Rating: 4.86

4.9 Rating 2,895 Reviews

97 %

of reviewers recommend The ECU Pro

4.9

Based on 2,895 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

The ECU Pro 5 star review on 24th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I sent all requested parts for the possible repair. I paid the amount to cover for possible issues. ECU didn’t find anything in the ECU or associated parts. They refunded everything but the diagnose fee. Communication was quick, and informed me as work progressed. Amazing company!!! Thank you.”

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Posted 8 months ago

““I had an amazing experience with this company! The customer service was top-notch, exceeded my expectations. I highly recommend them to anyone looking for quality products and excellent service.””

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Posted 8 months ago

“Very professional service and technical expertise. After my CAS showed symptoms of being defective, ECU PRO was able to get me back on the road by repairing my CAS in a timely manner. After asking a couple questions, they took the time to explain why my CAS might have gone defective and what to look out for to keep me from chasing unnecessary costs by spending extra money at a dealership or spending more than double of what I paid on a previous repair that didn’t last. They will tell you if it’s repairable or if it needs to be replaced and actually not try to upsell you to get the more expensive replacement from them unless it truly cannot be repaired.”

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Posted 8 months ago

“Very good experience. Got exactly the service the website described.”

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Posted 8 months ago

“EXCELLENT SERVICE FIXED MY CPC ISSUE THANK YOU FOR EVERYTHING”

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Posted 8 months ago

“Haven’t installed the repaired unit it yet due to a wait for battery replacement but the process was incredibly fast and easy! The instructions for removing the device were clear and concise (after I realized the vid was removing the device from a right-hand drive vehicle 😂) and everything was spelled out in terms of expectations and timeline for the process, beginning to end. Overall outstanding experience!”

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Posted 8 months ago

“ECU has excellent and professional service. Fast turnaround and great follow up. Kevin”

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Posted 8 months ago

“This is a straightforward company, on their website they tell you exactly what their plan is and if you follow their very easy steps the outcome is what you asked for. I sent them my DME, immobilizer and key. I signed up for the open bar tab route for a faster turn around. It took 8 business days to make it to the East coast from PNW and back. Unfortunately this was only 1 of my "many"mini cooper problems. But I'm one step closer to getting this wonderful car back on the road. 😆 All in all. I recommend the ECU team to all of my friends and family.”

The ECU Pro 5 star review on 22nd August 2024

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Posted 8 months ago

“Fast service very good price Website easy to use Highly recommend Thanks again”

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Posted 8 months ago

“ECU Pro did a great job testing my unit and shipped it back to me quickly so I could get it reinstalled back into my car. Thanks for the great service and communication.”

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Posted 8 months ago

“Amazing customer service”

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Posted 8 months ago

“Fast, easy, and great customer service”

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Posted 8 months ago

“Great alternative to a new ECU replacement!”

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Posted 8 months ago

“I’m very happy and impressed with the turn around time on my units service and knowledge they knew what’ what’s need it to be done from the beginning”

The ECU Pro 5 star review on 21st August 2024

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Posted 8 months ago

“Very easy to deal with. My ECU had an issue that was not covered by a diagnostic code, the new one fixed my car. They turned around my cas and made a new key very fast. The communication was great. My E70 with an N63 engine is back up and running!”

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Posted 8 months ago

“Quick and easy service, fixed my issue flawlessly!”

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Posted 8 months ago

“I sent my ECU to two other places and was happy just to get it back unfixed as they were hard to contact and did not provide a fix or timeline. ECU Pro always answers the phone and when there was a problem they found me a new unit under warrantee.”

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Posted 8 months ago

“The process was very quick and the work was quality. They were helpful and let me know exactly what was going on with every step. I got my parts back in the time frame they advertise and couldn’t be happier.”

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Posted 8 months ago

“Service was quick, technicians are knowledgeable and pricing is great with no programming from the dealer needed. Honest and fair, would highly recommend.”

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Posted 8 months ago

“Great service. Clearly communicated status of repair. Although they did not repair my ECU, they offered to return it for another attempt followed by sending a clone.”

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Posted 8 months ago

The ECU Pro is rated 4.9 based on 2,895 reviews