The Garden Fragrance Company Reviews

Name: The Garden Fragrance Company
Rating: 4.79

4.8 Rating 2,086 Reviews

96 %

of reviewers recommend The Garden Fragrance Company

Company Reviews

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Metrics

4.8

Based on 2,086 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour

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Phone:

01543418546

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The Garden Fragrance Company 5 star review on 17th February 2021

Brian Barnard

The Garden Fragrance Company 5 star review on 31st January 2021

Christine Dawson-de-camps

The Garden Fragrance Company 5 star review on 28th January 2021

Anonymous

Anonymous // 01/01/2019

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“Excellent service goods arrived very quickly and in good condition”

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Posted 6 years ago

“Lovely good quality apron with very quick delivery.”

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Posted 6 years ago

“Order was delivered really quickly and the lavender scented bottle is gorgeous”

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Posted 6 years ago

“Lovely Lavendar soaps. Was happy to buy and for my Mum who loves them! Thank you”

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Posted 6 years ago

“great co. fantastic gifts. super service”

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Posted 6 years ago

“I'm very happy to purchase After the Rain again, as I love the fragrance.”

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Posted 6 years ago

“Product received quickly - love the scent.”

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Posted 6 years ago

“Order was dealt with promptly and delivered within couple of days,,great service”

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Posted 6 years ago

“I want to know the estimated delivery date of my order - as identified on your email to me. Clearly you know who I am, but when I click the link it wants me to sign up and waste a lot of my time filling out your form so you can better target advertising to me. I don't want to be on your list - I just want to know when my parcel is scheduled to arrive. UGG!”

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Posted 6 years ago

“Excellent web site, quick and easy to use. Lots of lovely items to choose from.”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“The website is easy to use, and the choice of goods on offer are really great. And they arrived on time, and in good Nick, it has made Xmas shopping easy for me this year . Keep up the great service”

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Posted 6 years ago

“I loved these beautiful handkerchiefs. Thank you”

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Posted 6 years ago

“Beautiful, top quality products. Generous size and long lasting due to the thick consistency. Gorgeous to give as a gift or quite simply a treat for yourself. I'll definitely be shopping with The Garden Fragrance Company again.”

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Posted 6 years ago

“Website was very easy to navigate and ordering process also fine. Order despatched within two days and delivered within stated timescale. Well packed and products very good. Would use company again.”

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Posted 6 years ago

“The first time I ordered from your website I was really impressed with how quickly my items arrived. I decided to treat myself again this month. The delivery was a little longer than last time. I was a little shocked to hear the postman nearly breaking our letter box whilst attempting to ram the parcel through in which I managed to stop him and collect myself. I had ordered two diffuser refills however only one arrived along with some reed sticks that are broke from being bashed about in the letterbox. I guessed you were low on stock however my invoice was for two and I had still been charged for two. I called customer care who were very helpful and said they would look in to it further as at first they were unable to locate my order and then saw I should only have one item. I explained that I had ordered and been charged for two but only received one and I advised the advisor of the date the payment was taken out of my account. I also emailed customer care as well to explain and to provide photos of what I had received. I work in customer care myself and I really wanted to thank the advisors who sorted this out for me. I received an email later that day apologising and explaining there had been a picking error and my second refill is on its way. Just waiting for the to arrive and then my review will be four stars! :)”

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Posted 6 years ago

“always very good service”

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Posted 6 years ago

“Quick easy service and about £6 cheaper than buying from the company that made the handcream. Very impressed!”

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Posted 6 years ago

“Excellent and prompt service and kept fully informed”

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Posted 6 years ago

“Zigsaws are great as described , but delivery not so good , there was no knock on the door just a card saying sorry you were out but my husband was in and saw the driver walking away down the path .”

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Posted 6 years ago

The Garden Fragrance Company is rated 4.8 based on 2,086 reviews