Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 4, 152 Elizabeth St, Melbourne, Victoria
Rating: 4.83

4.8 Rating 6,995 Reviews

98 %

of reviewers recommend Global Work & Travel

4.8

Based on 6,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Global Work & Travel:

Established since 2008 and with 4 global offices, 100 staff and more than 75,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

social@globalworkandtravel.com

Location:

Level 4, 152 Elizabeth St,
Melbourne
Victoria
3000

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Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great! Enjoy the wine :)”

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Posted 2 years ago

“Very helpful and everyone was very patient and understanding of me and my schedule changes”

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Posted 2 years ago

Thanks for the review Alex :)

Posted 2 years ago

“Mark and Tiare were amazing and helped me with everything. Definitely recommend.”

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Posted 2 years ago

HI Chloe, Thank you for leaving us a review! We love hearing how great Mark & Tiare were and also love that you would recommend us to others as well! Global Work & Travel

Posted 2 years ago

“I was very satisfied with Mark today. He was very informative, made the presentation fun and enjoyable.”

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Posted 2 years ago

We are so glad to hear you had a 5 star experience with your Arrival Coordinator Mark! :)

Posted 2 years ago

“Amazing company and lovely people who work there.”

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Posted 2 years ago

Hi Mia, Thank you for the 5 star review - we hope you had the best time on your trip!

Posted 2 years ago

“Brilliant, answered any questions I had quickly and was super helpful.”

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Posted 2 years ago

Hi Andrea, Thanks for the 5 star review :) Global Work & Travel!

Posted 2 years ago

“the service from eimear was outstanding from the first e-mail till the last! any question i had was responded to straight away with a thorough explanation of what to do, she was very diligent with her work duties and deserves great praise and a payrise! i thank her very much for making it so easy :)”

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Posted 2 years ago

Hi Angus, We love hearing such positive feedback about your trip & the service you received from Eimear! We are glad to hear that she was able to answer all your questions & give a thorough explanation of what to do! We will of course pass this feedback on to her :) Thanks from the whole team at Global Work & Travel!

Posted 2 years ago

“David has been super helpful with all of my travel queries, no matter how stupid my questions have been! And Nicola has been great for keeping in touch and checking in to make sure i have everything organised for my trip”

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Posted 2 years ago

Thanks so much for taking the time to leave us a 5 star review Immie :) We love hearing such positive things about David & Nichola! They will continue to be there every step of the way for you!

Posted 2 years ago

“Not just today but since I first looked into this site, everyone has been super helpful and sent me in the right direction if I have any issues. Checking in from time to time to see if I needed anything.”

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Posted 2 years ago

Hi Lisa, We are delighted to hear you have had a great experience with our team! :) Thanks from all of us at Global Work & Travel!

Posted 2 years ago

“David was really brilliant in helping me when there was some confusion about my flights and he was able to solve it for me straight away Can’t recommend enough”

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Posted 2 years ago

Thanks so much for taking the time to leave us a 5 star review, we are glad David was able to assist :)

Posted 2 years ago

“I enjoyed it . Would have preferred more time and one on one time also. But Jen was lovely”

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Posted 2 years ago

“Amazing company there really helpful”

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Posted 2 years ago

“Kate was the main coordinator I talked to and she was beyond helpful. I am so grateful for all of the opportunities I’ve had and with a life changing experience.”

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Posted 2 years ago

“David, my Travel Concierge, has been very helpful in getting my flights and insurance sorted in advance of my trip to Canada. I'm sure it would've been a far more stressful proccess without his help!”

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Posted 2 years ago

Hi David, It is great to hear that you had such a 5 star experience with David, your Travel Concierge! Thanks for taking the time to leave us a review! We hope you have the best time on your Working Holiday to Canada! Thanks from all of us at Global Work & Travel!

Posted 2 years ago

“Kim was a huge help with helping me book and plan my trip to Australia. Helped put my mind at ease and accommodated every date change due to covid and was always quick to respond. Really appreciate Kim and Global work and travels service.”

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Posted 2 years ago

Hi Tony, We are over the moon to receive your 5 star review of your experience so far! We love hearing how helpful Kim was, we will of course pass this feedback on to her! We hope you are having the best time in Australia! Many thanks, Global Work & Travel!

Posted 2 years ago

“Service has been very good”

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Posted 2 years ago

“First you pay all this money and they (global) does all this stuff when really they don't. After finished course, which I aced, they did not help set up for interviews or help find a job. Me and some others had to apply ourself and wait for responses and then the pay was not what we were told either. Very disappointed with all the money we shelled out and besides the learing got nothing for it. Will not use Global again.”

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Posted 2 years ago

Hello, Unfortunately we are unable to find you in our system so we are not able to address any of your concerns. However we're sorry to hear you feel this way. We pride ourselves on providing a premium service to all of our customers and we would like to hear more about your experience with us so we can address your concerns further. If you could please get in touch via feedback@globalworkandtravel.com with your full name & contact details someone in the team can reach out to you. Thanks, Global Work & Travel!

Posted 2 years ago

“I wasn’t satisfied overall with the service I received from Global Work & Travel for several reasons. However, Julianne was extremely helpful & supportive. She took my calls late at night and was very responsive to emails & messages. She did her best to find me a job in France, when there was very little available for the time frame, I was able to work. I found a nanny agency in Paris and Julianne was in contact with them & advocated for me to be given a position. It was stressful because I didn’t have a confirmed job or accommodation one week before I was supposed to start. I did feel like I was majorly in contact with the agency in regards to accommodation & details of the position. Despite this, everything worked out well and I’m loving my job and life in Paris, it’s such an amazing experience!”

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Posted 2 years ago

Hi Sophie, Thank you for taking the time to leave a review of your experience with Global Work & Travel! We are sorry to hear you were not overly satisfied with the service but we are really glad to receive such positive feedback about Julie-Anne and we are glad to hear that she was extremely supportive & helpful with your trip! We love hearing that you are loving your job & your new life in Paris! Live it up over there :) Thanks from all the team at Global Work & Travel!

Posted 2 years ago

“We did not receive what we paid for. Despite telling GWT that we would be travelling around Europe before we left for New Zealand, and being assured this was not a problem, is was not until the last minuet we were informed that we would need to have all our interviews for a job while we were abroad which was not possible. That has resulted in us being on the backfoot since we arrived in New Zealand, paying for accommodation out of our own pocket while we wait to hear back about a job. Any 'help' about tax numbers/ setting us up in accommodation/ a bank account was just a link to an online form or website we had already been using. The hostel that we had arrived to in Auckland was disgusting, we had to request to be moved, only to be moved somewhere with bed bugs. We arrived to find out the bank had delays of up to 2 months so we had no bank account and had to run around and sort it out ourselves, keeping on trend with the whole trip. When we notified our travel coordinator of the delay we found out she had known of this in advance, yet we were still told to use this bank and were just told to contact alternatives ourselves. It is cheaper and more effective to do your trip yourself. We have been incredibly stressed and one more incident away from hopping on a plane and coming home, and we have met fellow GWT travellers who felt the exact same way. We do not even expect a response from this review.”

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Posted 2 years ago

Hi Niamh, We're sorry to hear you feel this way. We pride ourselves on providing a premium service to all of our customers so it saddens us to receive this 1 star review. We do understand that you have been in touch with your Arrival Coordinator frequently since you have arrived and some of these concerns have been clarified but we would like to take the time to clarify them again for you, plus also other readers. There were no issues at all for you to do some travelling before you arrived in New Zealand. We have a lot of customers who travel before they start their trip. As you were travelling you asked if you could have your interview set up on your arrival to ensure you could attend and there were no issues with Wi-Fi. We confirmed this was completely fine to do. We organised an interview for you the morning after you arrived as requested, you asked for this to be changed to later in the day to allow time to prepare, which we requested with the partner and they changed it to the Monday. You had your interview and the partner is still in contact with you. We had you booked into the normal hostel we use for all of our customers once you had finalised your flights, unfortunately your flight had a schedule change, which was completely out of everyone's control. As this was close to your arrival, it meant the hostel then had no availability to change arrival dates. So, we booked another hostel for you and sent you the details, and covered the cost. This hostel we have also sent other travellers too with no issues. We completely understand everyone is different, when you called your Arrival Coordinator to express your concerns she immediately looked at other options. As this was over a weekend there were limited options but she was able to find another hostel which we have also used in the past and sent you the information & booked you in to this hostel, at our expense. Unfortunately this hostel was not somewhere you wanted to stay so you went to stay with a family friend. At no time in these initial 4 nights of your arrival where we cover the hostel stay were you asked to pay for either of the two hostels. As a gesture of goodwill and due to you being unhappy with the two hostels booked, we offered you an extra 3 nights of hostel accommodation that you could use in Wellington. This was booked for you yesterday. We do apologise for the issues with the bank, there are long wait times with the bank which is completely out of our control. We agree, this is not ideal at all and your Arrival Coordinator sent you other options. Once again, we are sorry to hear you feel this way but we will continue to be here to assist you with the rest of your trip & we have asked your Arrival Coordinator to reach out to you to discuss your concerns further. We hope you enjoy the rest of your time in New Zealand! Thanks Global Work & Travel!

Posted 2 years ago

“Ellen was amazing, helped me with everything. Although my overall Global experience was amazing, Ellen was awesome and helped me organise my year long trip. Would recommend her to anyone!”

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Posted 2 years ago

Hi Jackson! Thanks so much for your 5 star review! We love hearing this positive feedback about Ellen! :) We hope you have the best time on your trip! Thanks from all of us at Global Work & Travel!

Posted 2 years ago

Global Work & Travel is rated 4.8 based on 6,995 reviews