Global Work & Travel Reviews

Name: Global Work & Travel
Address: Level 4, 152 Elizabeth St, Melbourne, Victoria
Rating: 4.83

4.8 Rating 6,995 Reviews

98 %

of reviewers recommend Global Work & Travel

4.8

Based on 6,995 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Global Work & Travel:

Established since 2008 and with 4 global offices, 100 staff and more than 75,000 customers, choose Global Work & Travel when you want to travel with the best to Be More Than A Tourist™.

Visit Website

Phone:

+61 7 5528 4813

Email:

social@globalworkandtravel.com

Location:

Level 4, 152 Elizabeth St,
Melbourne
Victoria
3000

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Global Work & Travel 5 star review on 14th July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great absolutely friendly and always a great time talking with the people there.”

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Posted 4 years ago

“Lovely people, very helpful and well informed.”

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Posted 4 years ago

“Great service from the team”

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Posted 4 years ago

“Really good service and were super friendly! A good start to planning our trip!”

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Posted 4 years ago

“Really enthusiastic and informative advisors! I am so over the moon have taken the next step to pursuing my dream!”

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Posted 4 years ago

“It was great - Claire was so friendly and helpful and knowledgeable. Thanks again!”

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Posted 4 years ago

“Very friendly, down to earth and understanding!”

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Posted 4 years ago

“Jack has been very approachable and eager to assist with any queries”

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Posted 4 years ago

“Conversations are very rushed”

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Posted 4 years ago

Hello, We're sorry you feel this way. I know it can feel a little bit like this. However, generally, this is due to the fact all of our spots go on a first-in first-served basis. However, I will pass on your feedback to our Work & Travel Experts.

Posted 4 years ago

“No words as I was handled AMAZINGLY 😍”

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Posted 4 years ago

“Very helpful and knowledgeable! Answer any of my questions”

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Posted 4 years ago

“It was very exciting!”

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Posted 4 years ago

“Agents will pressurise you in to buying a package or pay a deposit. At no point on the golbal website does it state anything regarding none refundable deposit. They will keep you money but it is not mentioned anywhere until you get to the payment page with T&C's just before paying. Regardless. Many people have lost out with their deposits and full payments. It's a clever scheme global use to keep hold of the money to either make 100% profit or if the customer decides to transfer the package to a friend. Then they still get a %. It's a win win situation for global. The company has been hit with a major fine few years ago. Do some research as to why they were fined. If you request for the call recording. The company will make it very difficult to obtain what you are entitled to under the GDPR. Big lesson learnt. AVOID such company. Do not fall for their pressurising agents. I assume they work on commission base salary. They don't care about you. They care about the money. It's understandable however I've made my point very clear”

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Posted 4 years ago

Hello Wahi, We are sorry that you feel this way about our company. We truly get upset when we hear feedback like this, as it goes against our vision and purpose. As stated on our website, on every call with our sales reps & in our Terms & Conditions which you agreed to upon booking your trip, your deposit has a lifetime guarantee. This means that the money you paid is never truly gone. We understand that there can be unexpected roadblocks before travellers wish to travel which is why we have our Lifetime Deposit Guarantee. Other travel companies don't offer such a thing and deposits are generally entirely non-refundable and non-transferable. Our Lifetime Deposit Guarantee means that you can simply place your trip on hold with us until you are ready to travel or you can transfer it to someone else instead. Global Work & Travel were investigated six years ago, and upon completion of the investigation, we were not fined. Simply the fact that we were investigated in the first place prompted us to tweak our service and since then we’ve made huge steps to ensure that every customer is satisfied and has an amazing experience. Since that time we have had over 10,000 4 & 5-star reviews across Reviews.io, Trustpilot, Google, Consumer Affairs and Product Review and have sent over 50,000 happy travellers overseas. Your deposit is still on hold with us if you or anyone you transfer your deposit to wish to travel with us on any of our trips in the future.

Posted 4 years ago

“Very very good!! The person I spoke to was so nice and friendly and answered all my questions perfectly :)”

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Posted 4 years ago

“Exceptional service. Luke was friendly, relatable, and easy to talk to; as well, of course, informative. All the information provided was layed out in a very comprehensive way and very straight forward/factual not full of fluff. This was a super easy and quick process, my mind still doesn't want to believe that it's actually happening 😂 (which is why I rated four, not five stars; I'm still in a state of disbelief) Can't wait to see what avenues this trip opens up!”

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Posted 4 years ago

Hello Chrystal, We're so happy you had such a great experience with Luke! He's one of our best Work & Travel Experts for a reason. It's natural to be in a bit of a state of disbelief after such a big decision. A huge congratulations for taking that plunge, and by now hopefully it feels a bit more real. We're certain that you're going to have an absolutely amazing trip!

Posted 4 years ago

“Really great. Everything was well explained and there was lots of opportunities to ask questions. When you book it is still flexible which is really useful. A super easy process.”

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Posted 4 years ago

“It was good, just confused on the trip being under trip to Canada when I chose UK. I know it will be fixed up though, Georgia was very helpful!”

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Posted 4 years ago

“excellent. great help from the team”

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Posted 4 years ago

“It was absolutely amazing, the people I spoke to today where extremely nice and made me feel like I could get on a plane tomorrow and just go.”

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Posted 4 years ago

Hello, We're glad you had such a great experience with our Work & Travel Experts. We're sure whenever you jump on that plane you'll be more than ready!

Posted 4 years ago

“Customer service absolutely amazing and positive! I can’t say any further until I go on the trip but for the beginning it seems very good and enjoyable! I can’t wait.”

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Posted 4 years ago

Global Work & Travel is rated 4.8 based on 6,995 reviews