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The Great American Homestore Reviews

4.6 Rating 2,002 Reviews
91 %
of reviewers recommend The Great American Homestore
4.6
Based on 2,002 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Great American Homestore Reviews
Visit Website

Phone:

6629961000

Email:

support@gogahs.com

Location:

5295, Pepper Chase Drive
Southaven
38671

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It was a great shopping experience and David Mercado made it all great! He was absolutely wonderful!
Helpful Report
Posted 1 year ago
Thank you for shopping with us, Richard, and thank you for your review! As a local business, we're very happy to hear that you had a great shopping experience with David, and that he was absolutely wonderful. We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit us again soon!
Posted 1 year ago
My experience was a very good one. Good quality furniture at affordable prices.
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Posted 1 year ago
Thank you for shopping with us, Sheri, and thank you for your review! We're very happy that you had a good shopping experience with us, and that you found good quality furniture at affordable prices. We hope you are enjoying your new furniture, and we'd love to help you again in the future. Please come by and visit us again soon!
Posted 1 year ago
Great American has always been our favorite place to shop. Its a one-stop shop, thanks
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Posted 1 year ago
Thank you for shopping with us, Fred, and thank you for your review. As a local business, we're thrilled to hear that our store is your favorite place to shop! We appreciate you, and we hope you are enjoying your purchase. We'd love to help you again in the future. Please stop by and visit with us again soon!
Posted 1 year ago
Had a very pleasant shopping experience. Our salesperson, Carol Sanders was a great help in selecting the tables I was looking for. Then searched the store with me hunting lamps to go with them. Unfortunately did not find lamps. I am very pleased with my purchase and plan to return when I need anything else!
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Posted 1 year ago
Thank you for shopping with us, Linda, and thank you for your review! We're very happy to hear what a pleasant experience you had shopping with us, and that Carol was a great help in selecting the tables you were looking for. We're also thrilled to hear how pleased you are with your purchase! As a local business, your feedback is very important to us, and we're very happy to hear that you'll be coming back to shop with us again. We're looking forward to your next visit. Please stop by and visit with us again soon!
Posted 1 year ago
Delivery made a mistake and brought us the wrong mattress but the guys were very nice and quickly went back to the store and brought us back the one that we had ordered. Very polite, very professional and very timely.
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Posted 1 year ago
Thank you for shopping with us, and thank you for your review! We're very sorry that delivery made a mistake and brought you the wrong mattress. We are happy to hear that our delivery guys were very nice and quickly went back to the store and brought back the one you had ordered immediately. We're also very happy to hear how polite, professional, and timely you found our team to be! We'd love to help you again in the future. Please stop by and visit with us again soon!
Posted 1 year ago
Great service
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Posted 1 year ago
Thank you for shopping with us, Crystal, and thank you for your review! We're very happy to hear that you found great service when you shopped with us. As a local business, your feedback is very important to us! We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!
Posted 1 year ago
Experience at store was good , but when we picked up furniture they sent a different love seat home instead of the matching couch and we were stuck with it for a week, and had to take off work for them to come exchange them.
Helpful Report
Posted 1 year ago
Thank you for shopping with us, James, and thank you for your review! We're very happy to hear that you had a good experience at the store. We are sorry that you picked up the wrong loveseat, that you were stuck with it for a week, and had to take off work for it to be exchanged. That sounds frustrating! Our managers will look into this and see how we can improve in the future, and we hope everything was resolved to your satisfaction. We hope you'll consider giving us a second chance in the future. We'd love to show you how much better we can do. Please stop by and visit with us again soon.
Posted 1 year ago
I love the GAHS for the furniture they have
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Posted 1 year ago
Thank you for shopping with us, Anita, and thank you for your review! We're very happy to hear that you love us for the furniture we have! We hope you are enjoying your purchase, and we would love to help you again in the future. Please stop in and visit with us again soon!
Posted 1 year ago
Great selection. Service desk very helpful, delivery people very pleasant
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Posted 1 year ago
Thank you for shopping with us, Carolyn, and thank you for your review. We're very happy to hear that you found a great selection, a helpful service desk, and very pleasant delivery people when you shopped with us. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!
Posted 1 year ago
Our sales person was very helpful and answered any questions we had.
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Posted 1 year ago
Thank you for shopping with us, Susan, and thank you for your review! We're very happy to hear how your salesperson was very helpful, and answered any questions you had. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!
Posted 1 year ago
Always a pleasure to shop there. An excellent selection of everything for the home
Helpful Report
Posted 1 year ago
Thank you for shopping with us, Thomas, and thank you for your review! As a local business, your feedback is very important to us, and we're very happy to hear that it's always a pleasure to shop with us! We're also very happy to hear how you always find an excellent selection of everything for your home when you shop with us. We'd love to help you again in the future. Please stop by and visit with us again soon!
Posted 1 year ago
Pleased with the buying experience. Low pressure was not expected and salesman listened to our needs and helped us get what we wanted.
Helpful Report
Posted 1 year ago
Thank you for shopping with us, Thomas, and thank you for your review. We're very happy to hear how pleased you are with your buying experience! As a local business, your feedback is very important to us. We're very happy to hear that you had an unexpected low pressure experience, and that your salesman listened to your needs, and helped you find what you wanted. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!
Posted 1 year ago
Excellent staff, sales associate, to the delivery crew. They all deserve a bonus !!!
Helpful Report
Posted 1 year ago
Thank you for shopping with us, Pam, and thank you for your review! We're very happy to hear that you found an excellent staff, sales associates, and delivery crew when you shopped with us! As a local business, your feedback is very important to us, and we're very pleased to hear how pleased you were with our entire team! We'd love to help you again in the future. Please stop by and visit with us again soon.
Posted 1 year ago
I like my decision to shop at this store. The selection was good and I got what I looking for.
Helpful Report
Posted 1 year ago
Thank you for shopping with us, Glen ,and thank you for your review! We're very happy to hear that you liked your decision to shop at our store, that our selection was good, and that you got what you were looking for. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!
Posted 1 year ago
I like the way they Greek folks when they come to the store
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Posted 1 year ago
Thank you for shopping with us, Robert, and thank you for your review. We're very happy to hear how much you like the way folks are greeted when they come to the store! We hope you are enjoying your purchase, and we'd love to help you again. Please stop by and visit with us again soon.
Posted 1 year ago
My 80+ year old mother was looking to replace her 20 year old recliner, so we knew what we were looking for when visiting The Great American Home Store. She wanted a recliner that was a certain fabric and feel - and would not be too hard for her to operate. We met Joe when entering and he asked all the right questions that led us to the perfect furniture piece. She was delighted and Joe made my mother's shopping experience easy, fun and a smooth checking-out process. Joe was the best! Thanks, The Great American Home Store, for great service in our shopping experience and in the delivery as well! Will shop again at this location next time we need more furniture for our home!
Helpful Report
Posted 1 year ago
Thank you for shopping with us, and thank you for your review! We're thrilled to hear that Joe was able to ask all the right questions and help you and your mother find the perfect recliner. We're even happier to hear how delighted she was, and that your mother had an easy, fun experience and check out process. We're looking forward to helping you again in the future. Please stop by and visit with us again soon!
Posted 1 year ago
Loved your store!!! Will be at the top of my list whenever I consider purchasing more pieces
Helpful Report
Posted 1 year ago
Thank you for shopping with us, Glenda, and thank you for your review! We're very happy to hear how much you love our store, and that we will be at the top of your list when you consider purchasing more pieces. We'd love to help you again! Please come by and visit with us again soon!
Posted 1 year ago
our salesperson, Tracy Gibson, was excellent...not pushy and offered lots of suggestions for our new sofa. We actually purchased matching recliners also. Delivery was right on time, by very friendly and polite young men. we are repeat customers and will return when we want something.
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Posted 1 year ago
Thank you so much for shopping with us again, Susan, and thank you for your review. We're very happy to hear that Tracy was excellent, not pushy, and offered lots of suggestions for your new sofa. We're also very happy to hear that your delivery was also right on time with very friendly and polite young men. We're thrilled that you are a repeat customer, and plan to return again in the future. We're looking forward to your next visit. Please stop in and visit with us again soon!
Posted 1 year ago
Larry was a pleasure to deal with
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Posted 1 year ago
Thank you for shopping with us, Marty, and thank you for your review! We're very happy to hear how Larry was a pleasure to deal with. We hope you are enjoying your purchase, and we'd love to help you again in the future. please stop by and visit with us again soon!
Posted 1 year ago
Great place to shop
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Posted 1 year ago
Thank you for shopping with us, Msigon, and than you for your review! We're very happy to hear that you found our store a great place to shop. We hope you are enjoying your purchase, and we'd love to help you again in the future. Please stop by and visit with us again soon!
Posted 1 year ago
The Great American Homestore is rated 4.6 based on 2,002 reviews