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The Green Reaper Reviews

4.7 Rating 758 Reviews
95 %
of reviewers recommend The Green Reaper
4.7
Based on 758 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email
Read The Green Reaper Reviews
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Phone:

0800 014 8700

Email:

customerservices@thegreenreaper.co.uk

Location:

27-29 Summerleys Road
Princes Risborough
HP27 9DS

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Anonymous
Anonymous  // 01/01/2019
Fast, efficient service from The Green Reaper, the Eco LM2011E is a great replacement for a petrol lawnmower, it's powerful, easy to operate and seems very well built. Oh, and the battery looks really cool :)
Helpful Report
Posted 8 years ago
Brilliant sevice; the machine I was after was out of stock. but a different model was within my price range and was quickly supplied.
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Posted 8 years ago
Very friendly, helpful advice and a speedy purchase & delivery service
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Posted 8 years ago
Excellent service. Very helpful advice by phone on choosing a towed grass collector. Price keen. Delivered within 48 hours. Manufacturer's instructions for assembly good but could have been better.
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Posted 8 years ago
quick delivery good service. I made a mistake and put the wrong address in which was corrected for me on emailing the problem. good custermer service. thank you.
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Posted 8 years ago
Kept well informed of the order and delivery progress. Lawnmower delivered securely by courier as advised. Many thanks. Dwight
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Posted 8 years ago
I needed a hedge trimmer sent to the Charente.....no other supplier was interested...TGR, however, quoted me a price immediatly and posted direct to Charente within days....excellent service.
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Posted 8 years ago
Delivered very promptly
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Posted 8 years ago
Helpful advice Very quick delivery All seems well so far
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Posted 8 years ago
Fast delivery, good prices. Strimmer assembled easily, but needs a grease nipple not just a stud, started easily on first run and seems to work well. Haven't tried the trimmer or saw attachment yet but the look OK. So far i would recommend them
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Posted 8 years ago
very helpful staff and speedy delivery and what's more the new mower blade actually cuts the grass. win win!
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Posted 8 years ago
I wanted a multi tool that perhaps wasn't right up there price wise with something a professional relies on every day for his/her livelihood, but was going to be good enough to tackle some serious undergrowth in a big garden and keep on top of it on a regular basis. I've used cheap multi tools before and they always feel flimsy, when assembled, can be awkward to start, and usually break if you hit anything hard. The Green Reaper recommended this Mitox and it's brilliant. It goes together (and comes apart) really well, and feels really secure and strong when you change the various implements. Starting is a doddle, and it's nice that it comes with two stroke oil, mixing bottles, face shield etc so you can just put it together and get going. All the switchgear and controls are sensibly placed...for example I lost count of the amount of times I accidentally hit the "off" switch on a cheapo version, where the Mitox switch is close enough to your thumb for an emergency, but far enough away that you shouldn't accidentally touch it. The disc cutter is a pretty fearsome bit of kit, which made short work of serious brambles. The strimmer is very strong indeed (almost negating the need for the disc cutter to be honest) and if you've come from some puny electric thing, you will be very impressed with the power and cutting ability. The hedge trimmer does exactly what it says on the tin, and the chainsaw attachment cuts neatly through the bigger stuff, although make sure you have the chain tension right for best results. One minor thing to point out is that the handle attaches slightly differently to how it says in the otherwise very comprehensive handbook, however you'll soon work it out, you only attach it once, and it's due to a design improvement over the old handle from Mitox. It's secure and even allows some adjustment so you have it in the right place for you as the user. Also nice to see exploded diagrams and parts numbers in the manual, so you can presumably buy spares and keep it running for years...nice to see in this world of "disposable" items. Really punctual next day delivery too, I'll defintely use the Green Reaper again and would not hesitate to buy other Mitox products if they are as good as this!
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Posted 8 years ago
A first class service. Thanks
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Posted 8 years ago
I ordered an item on a Sunday night using the online store but due to a problem with the internet connection I wasn't sure if it had been processed. A quick call to the very helpful customer services line confirmed it was all OK and would be despatched that day for next day delivery. Sure enough, I got the item at about 11.00 am on the Tuesday. So all in all, I was very happy with the service from the Green Reaper's sales team and FedEx delivery!
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Posted 8 years ago
Hi, first time that I have used The Green Reaper, excellent service, kept up to date of every stage of my purchase. I will certainly be using them again, Well done you!!!
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Posted 8 years ago
Ordered by 'phone midday Friday, delivered 9am Monday - brilliant.
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Posted 8 years ago
The shopping experience with the Green Reaper was good and the only thing that let it down was delivery time. On the site it said 2-3 working days but delivery was 6 working days. That being said the Solo scythe mower arrived in excellent condition, properly packed on a pallet having been started up and tested. Although it took 6 days to deliver they kept in touch throughout with emails advising of the stages to delivery. The mower itself is awesome. Really good German engineering that I suspect will last for many years.
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Posted 8 years ago
Very solid construction, great value for money. Grid piece doesn't fit and has to be held in place with a bungie.
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Posted 8 years ago
Excellent service and very quick delivery. Was the only place I could find what I was looking for. Many thanks.
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Posted 8 years ago
Delivery was excellent. I received the goods the very next day.
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Posted 8 years ago
The Green Reaper is rated 4.7 based on 758 reviews