The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,861 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,861 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

Write Your review

Tell us how The Hatch Chile Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yummy chili and cheese tamales”

Helpful Report

Posted 2 years ago

“Great products at a reasonable price!”

Helpful Report

Posted 2 years ago

“this is the worst chile i have i ordered a 4 bag in my husband name hector ibarra when it came it came with moths so i threw it out did not complain then i ordered under my name cristina ibarra i ordered hot first this is not new mexico chile i know what new mexico chile looks like i’m so disappointed in my orders that over $100 lost thanks for nothing”

Helpful Report

Posted 2 years ago

Hi Cristina, I am so sorry! Did you reach out to our customer service team? If our customer service team is not reached out to, we do not know about the issue. Please send any photos you have of the damaged chile and we would be happy to replace it. Best, Saul

Posted 1 year ago

“Great product, fast delivery. I lived in New Mexico for 2 years and when I moved to Florida i thought i would never have good green chili again. I was very surprised and happy that they delivered all the way to Florida and nothing ever spoiled Highly recommend this company 😎”

Helpful Report

Posted 2 years ago

“Ordered TWO of the 13" chili pequin wreaths (treated), one as gift, one for selves. Arrived quickly without damage .. ours is hanging near kitchen ... .. Would love to see a version with Sandia - Big Jim - peppers!”

The Hatch Chile Store 5 star review on 22nd November 2022

Helpful Report

Posted 2 years ago

“Great green chile from a picky native New Mexican, relocated to Atlanta. Got to have my chile.”

Helpful Report

Posted 2 years ago

“Beyond pleased with my purchases. I ordered fresh and frozen green chilis and riastra (sp) plus jars of red and green chili's. . All arrived in excellent condition. Communication was great throughout the order and shipping process. I've enjoyed receiving the emails of recipes and other tidbits. Plan on ordering again next year. My family can't wait to get their hands on some of the green chili.”

Helpful Report

Posted 2 years ago

“We just received the 18" pequin wreath we ordered. It arrived promptly and in pristine condition. It is absolutely gorgeous! We wasted no time in showing it off by hanging it on our front door!”

Helpful Report

Posted 2 years ago

“This was a bought as a gift for someone. It arrived timely, and was packaged extremely well. I'm sure the recipient will love it!”

Helpful Report

Posted 2 years ago

“My husband and I are huge chile fans and when we decided to build our forever home in New Mexico we wanted to try the authentic Hatch chiles and sauces and your store allowed us to do just that. Everything we have had has huge depth of flavor and is super delicious. We received our products very fast and the experience has been nothing less than perfect. Thank you!”

Helpful Report

Posted 2 years ago

“..........”

Helpful Report

Posted 2 years ago

“Love getting my yearly order of Hatch Chiles”

Helpful Report

Posted 2 years ago

“As usual, consistently good products and service.”

Helpful Report

Posted 2 years ago

“We have been ordering your chillies for some time now, we have never been disappointed with the products we have ordered. We love the flavor and will continue to order through you in the future”

Helpful Report

Posted 2 years ago

“Having lived in the Las Cruces NM area for several years we have missed our fresh green chile since we moved away. We received our order a few days ago and have had several meals where we added this chile to our meal and love the flavor and freshness. We are very happy with our purchase!”

Helpful Report

Posted 2 years ago

“Why did my New Mexico chili come from Ohio?”

Helpful Report

Posted 2 years ago

“I bought the roasted and peeled whole HOT peppers. Normally “hot” is medium to me, the first batch I prepared as chile verde with pork was more like XX HOT 🥵. Which is fine, it got less hot after a day or two and it’s better than buying hot and getting mild. I don’t know how the next 4 batches will be. Only thing I didn’t like was the peppers were tough and had to cook extra long … which may have brought out the heat from the seeds. Loved it though.”

Helpful Report

Posted 2 years ago

“Great quality, beautiful peppers!”

Helpful Report

Posted 2 years ago

“Ordered a large Chile Ristra, what was sent was beautiful and we hung it up right away. After 3 days we noticed a huge bug problem. The ristra was infested! My wife was heartbroken that we had to throw out her birthday present. We are very disappointed and cannot recommend.”

Helpful Report

Posted 2 years ago

Hi Richard, I am so sorry! I must say, we have no had any other reports of ristras arriving with a bug issue. Unfortunetly, ristras do provide a safe haven for bugs that may be milling about. We would be happy to offer you 100% off another ristra, if you would be willing to pay for the shipping. Let us know! Best, Saul

Posted 1 year ago

“Ordered chili 3 weeks before it finally got sent, nobody put 2and2 together when they finally sent that we were having a hurricane then. Chilli arrived half thawed because it took longer to deliver. Never had issues till now, not sure if I will do again...”

Helpful Report

Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 11,861 reviews