The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,064 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1733

Anonymous

Anonymous // 01/01/2019

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“I have bought everything from, frozen whole and diced chilies, to multiple hot sauces, frozen rellenos and chimichangas, and bottled green and red chilies. All are excellent. This is a wonderful company and will support their business. Customer service and products are second to none”

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Posted 1 year ago

“I was so delighted in getting my chile order so quickly. I am enjoying every amazing flavor.”

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Posted 1 year ago

“Son in law loved em !!! Grand kids did to haha .. I plan on ordering mild for myself and I’ll get them a step up from the medium n go hot . Only thing I’d do diff if I were in your packing facility is, put something between all the bags of chilies before freezing. They were so frozen together you couldn’t get em apart from each other .. very minor but it would be better to get a package at a time vs thawing whole five lbs to separate..”

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Posted 1 year ago

“We recently ordered a chili ristra from Hatch Chili Store - It arrived on time, is nicely made; and, are enjoying it hanging on our kitchen wall!”

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Posted 1 year ago

“We are very disappointed with our order. We ordered HOT whole chilies and they are at best mild. We lived in NM for 14 years so we know what we expected. Is there any recourse?”

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Posted 1 year ago

Hello Keith, Thank you for providing feedback about your order. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 1 year ago

“Great products. Efficient shipping service. I made the Chile Chicken Chowder. So very good and satisfying.”

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Posted 1 year ago

“Best Chile in the world Hatch service is great On time number 1 in my book”

The Hatch Chile Store 5 star review on 6th March 2023

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Posted 1 year ago

Hello Arthur, Beautiful photo! Hope you enjoy :) -The Hatch Chile Store

Posted 1 year ago

“SIMPLY THE BEST OF ALL CHILI, I USED TO STOP IN ALBUQUERQUE N.M. BACK IN THE MID 80'S WHILE TRUCK DRIVING, AND THE "HATCH" CHILI HAS BEEN THE BEST IN MY FAMILY FOR YEARS, THE WAY YOU MAKE IT, BOTTLE IT, IS THE BEST. WE REALLY LOVE YOUR HATCH CHILI... THANK YOU FOR MAKING OUR LIVES EASY...”

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Posted 1 year ago

“I live in Texas but from NM. I love the Hatch green chili. I'm so happy to find the 505 chili in the stores here. I ordered the red chili online. I'm disabled and it's difficult for me to make it at times. But it's soo delicious, I don't wanna go without it. It's a little pricey for me but I have to pay it. Thank you ⚘️”

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Posted 1 year ago

“Second order of the Frozen green chiles and we love them. Upped the heat level this time to medium and have used them to make vegan faux chicken hot wing style dip. Also made vegetarian taco night and drizzled piping hot green Chile’s on them. Crazy good when flavored with fresh lime juice. Will keep onnn be ordering!”

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Posted 1 year ago

“Wonderful customer service; one of the bottles broke in transit, and they were really quick to offer a replacement. Great service, and one of the best salsas. Thank you Daniel for your amazing products.”

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Posted 1 year ago

“My wife and I moved from Philadelphia to New Mexico in 2001 and stayed for 16 yrs before having to move back EAST. I fell in love with New Mexico food, especially Chile. We searched high and low for fresh Chile at many different food markets before coming across The Hatch Chile Store. This was a double bonus because I could not only order fresh Chile to roast and store but also I could get the mild green chile that my senior stomach needs. I have since ordered Salsa and Green Chile Powder to begin building the New Mexico kitchen I crave. The products are authentic and first class, the prices are great and the service and shipping seal the deal. Ole! to The Hatch Chile Store.”

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Posted 1 year ago

“I had a problem with shipping that was not cold they replaced them thank you”

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Posted 1 year ago

Hello Samuel, Thanks for working with us! We are so glad we were able to make this right for you. Enjoy :) -The Hatch Chile Store

Posted 1 year ago

“i grew up in SW Colorado but now live in Florida. it’s so nice to be able to get a a taste of home here!! love the packaging and ease of use!!! eating green chili stew in the Florida swamp as i type this!!!!”

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Posted 1 year ago

“Ordered 10 lbs of HOT Hatch Green Chile from The Hatch Chile Store. Received nearly flavorless chiles with virtually no heat. Tried to resolve the issue with an arrogant customer service rep who jerked me around for a week. Never again.”

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Posted 1 year ago

Hello Roy, We are sorry to hear you weren't satisfied with your chile. We want to make this right, so we have contacted you via email. We look forward to hearing back from you soon. -The Hatch Chile Store

Posted 1 year ago

“I ordered 10 lbs of roasted chiles. They arrived at my home in New York State beautifully packaged, still well frozen. As an exile from NM, I am so happy to be able to make an authentic pork green chile stew. Delicious! Thanks for the recipe in your email.”

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Posted 1 year ago

“Great taste”

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Posted 1 year ago

“As a native of NM, I love hatch. I currently am on CA, so I get it for Xmas presents. Some complained that it was too hot. Not a problem put on top an over-medium egg, or try sour cream on top. Both really help and are very tasty, sometimes I just do one or the other because its good.”

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Posted 1 year ago

“I've purchased chile from the store for several years and had it sent across the country as gifts. I've never had a problem. They ship quickly, they communicate responsively, and their chile is outstanding!”

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Posted 1 year ago

“Delicious, flavorful and just the right amount of heat! Love it!”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 12,064 reviews