The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,013 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,013 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

Write Your review

Tell us how The Hatch Chile Store made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Hatch Chile Store 5 star review on 7th January 2025

1725

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been ordering frozen chile from Hatch Chile Store for years and my experience is always the same: great quality chile delivered promptly and perfectly packaged. Their jarred red chile is excellent, too!”

Helpful Report

Posted 5 months ago

“Just received my order from Hatch; fresh green chilis. I think this is my fourth year of ordering both green and red ; never disappointed, even when an order was delayed by the shipper, Hatch made it right. Great company.”

Helpful Report

Posted 5 months ago

“I love the batch of chilie we received from your company! This time I ordered medium and it’s perfect taste not hot but not mild either! Thank you”

Helpful Report

Posted 5 months ago

“Nice tasting green chile stew!”

Helpful Report

Posted 5 months ago

“I moved to Florida from Colorado. There are no green chilis this far. I missed them last year and was no about to miss them this year. And I didn't. I ordered some and they couldn't have been any fresher. And they showed up like you said they would. I roasted them and froze them for future use.”

Helpful Report

Posted 5 months ago

“Awesome! I will not buy from local grocers again.”

Helpful Report

Posted 5 months ago

Hi Nancy, We are thrilled to hear that we were able to provide you with such a positive experience. We truly care about our customers and believe that building good relationships with all of you will result in a more sustainable business over time. Thank you so much for the kind words and great review. We really appreciate it! Thank you for being a customer of the Hatch Chile Store! :) Thanks, Emily

Posted 5 months ago

“Thank you Hatch Chile Store! I'm so impressed! I pre-ordered online and it was easy peasy. I received an email notifying me the Chile would be shipping soon and a follow up email notifying me my Chile had shipped. On the day it arrived I received text confirmation and an email with a photo showing it outside my door, thank you! The Chile was BEAUTIFUL! Big, meaty looking and ready to roast. I roasted it the next day, it roasted beautifully and was super easy to peel and process. My 4 lb. box yielded 43 oz. of green Chile roasted peeled and chopped. I am delighted! Thank you again for your wonderful service and product.”

Helpful Report

Posted 5 months ago

“Absolutely, beautiful, fragrant, large green chili and super high-quality. Being from New Mexico we appreciate the taste of home here in Florida. Nicky and Birdie Bianchini.”

Helpful Report

Posted 5 months ago

“I'm always happy to order from the Hatch Chile Store. Beautiful chiles, and it's so obvious that the company actually cares about customers!”

Helpful Report

Posted 5 months ago

“They are always very responsive to orders placed with them. The products are absolutely delicious. I’m a big Hatch Chili fan!!”

Helpful Report

Posted 6 months ago

“Your hatch chile hot made hatch becon cb hatch chile stuffed with hot dog cheese becon wraped great salsa chile relinos great job in shipping thanks so very much waiting on next”

Helpful Report

Posted 6 months ago

“The green chile is the greatest, and the tamales are fantastic!”

Helpful Report

Posted 6 months ago

Hi, We are thrilled to hear that we were able to provide you with such a positive experience. We truly care about our customers and believe that building good relationships with all of you will result in a more sustainable business over time. Thank you so much for the kind words and great review. We really appreciate it! Thank you for being a customer of the Hatch Chile Store! :) Thanks, Emily

Posted 6 months ago

“The HatchChile Store is the finest supplier of fresh chile that I have found in my many years of needing shipped NM chile. I think the cost is reasonable and the shipping is handled very professionally. I just wish the Store sold fresh tortillas, also.”

Helpful Report

Posted 6 months ago

“Love my hatch green chili.”

Helpful Report

Posted 6 months ago

“Best I've had since I left New Mexico in 2008. Just as I remembered them..Perfect!”

Helpful Report

Posted 6 months ago

“My 4 boxes of chili arrived in great shape, on time and are amazing peppers. I have ordered from them several times before and have always been pleased. We will be returning customers.”

Helpful Report

Posted 6 months ago

“Ordered a 25 pound box of medium-heat Hatch chiles. Box arrived as scheduled with 25 pounds of perfect product. Not a single bad or blemished chili in the entire box!”

Helpful Report

Posted 6 months ago

“Thanks to the folks at The Hatch Chile Store for knocking the ball out of the park again! Another year of the best chiles on the Earth, carefully packed, affordable and delivered with notices so we knew when to fire up the grill! This was our second year to order, and our second year with zero spoilage, in spite of the blistering heatwave melting the country. Three cheers for the hard working crew at The Hatch Chile Store!”

Helpful Report

Posted 6 months ago

“BY THE WAY THE CHILIS ARE PHENOMENAL. I roasted for a few hours and my mom whos is 87 years old comes in and starts at the hot ones, says they are sooooo good. Thank you guys. and the mediums i can't get over how big they are!!!!!!!”

Helpful Report

Posted 6 months ago

Hello! Thanks for letting us know your chile arrived in good shape! We hope you enjoy your chile and thank you for your kind words and great review! Have a great day and happy roasting! Best, The Hatch Chile Store

Posted 6 months ago

“I love our new annual tradition of ordering up a whole bunch of Hatch chiles and making an event out of roasting them up! Delivery went perfectly and every single pepper was fresh and beautiful. Thanks!!”

Helpful Report

Posted 6 months ago

The Hatch Chile Store is rated 4.7 based on 12,013 reviews