The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.70

4.7 Rating 11,844 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,844 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality was very good.”

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(Hatch) - Posted 3 weeks ago

“Great chile. Convenient and timely shipping.”

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(Hatch) - Posted 3 weeks ago

“Everything that we have purchased from the store has been absolutely fantastic! We are a customer for life.”

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(Hatch) - Posted 3 weeks ago

“Ordering was fast and easy. The Shipment arrived within a couple days. The chilies were fresh, fragrant and delicious! We also ordered dried new Mexico chilies and I can’t wait to use them for sauces.”

The Hatch Chile Store 5 star review on 29th October 2024

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(Hatch) - Posted 3 weeks ago

“Love my Hatch Chillies. Roasted them over and open fire. Cooled,Peeled, frozed for winter use.❤️❤️❤️”

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(Hatch) - Posted 3 weeks ago

“I ordered from this company twice already this year. They really do work hard at their job. I recently sent my annual order to my BFF who's from New Mexico but now on the east coast. The shipping was sent out air but a certain brown truck dropped the ball. The beautiful chilis were ruined. Thank goodness I ordered air freight and paid extra for damage in shipping. My friend 5 days later got her second order perfectly okay. Thank you Hatch for such a great job. I am grateful for such service. a Texas customer.”

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Posted 3 weeks ago

“I ordered 20 lb hot and another 20 lb medium chopped Hatch chili and they shipped it on a Wednesday. Lo and behold it arrived on Thursday and my UPS store post office box but I couldn't pick it up because they were closed by the time I got there. The shipment ended up sitting in there office through the weekend and I picked it up on Monday. This wasn't their problem it was mine but the good thing is everything was still frozen, the dry ice wasn't there anymore but all the chili bags were still frozen wow that's all I can say. I tried the chili and it is excellent. I will probably by here again next year it was so convenient little expensive but well worth it thank you goes out to the hatch Green chili store”

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Posted 3 weeks ago

“I had a successful transaction with this company.shipping was fast. Packing was beyond the normal, Amazon could learn a lot from this company. Customer service was exceptional. They offer shipping insurance on their products for a reasonable price. Their product was satisfactory, I purchased the sun dried red Chile sauce. It's not quite the red Chile sauce I'm us3d to but it was good.”

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(Hatch) - Posted 3 weeks ago

“Really enjoying the chili honey.”

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(Hatch) - Posted 4 weeks ago

“Great source for that sweet sweet hatch chile!”

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(Hatch) - Posted 4 weeks ago

“Had trouble ordering but talked to them and was very happy and helpful. Love my chilies. 💖”

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(Hatch) - Posted 4 weeks ago

“Horrible experience, we ordered hot and it was not even mild. My concerns were not addressed and we spent close to $ 150.00 with shipping… This taste was like canned chili Not good at all what we expected … I’m from Santa Fe and what I received was not hot at all. They advertised hot and what we received was not spicy in any way…This is false advertising…I’ve called three times without a response Awful customer service. My husband and I are retired and on a fixed income and we were taken advantage of by this company”

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Posted 4 weeks ago

“My husband is from NM and grew up on red and green chili We now live on the East Coast. I'm so glad we can order from Hatch and get a little bit of home. We look forward to the new batch every year and the Hatch Chile Store never disappoints.”

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(Hatch) - Posted 4 weeks ago

“I love it!!!!”

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(Hatch) - Posted 4 weeks ago

“Great! First time ordering, will do it again!”

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(Hatch) - Posted 4 weeks ago

“I was born, raised and lived in New Mexico for 59 years but recently moved to New Hampshire. I order frozen green chile, chile rellenos, pork tamales and every jar of red chile & enchilada sauce offered. The orders are always shipped on time and kept safe & frozen via Fed Ex. The flavors are as wonderful as it was back in NM. Next year I will order fresh and roast my own. We Luv' The Hatch Chile Store!”

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(Hatch) - Posted 4 weeks ago

“The chile is awesome and their customer service is spectacular!”

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(Hatch) - Posted 4 weeks ago

“Love the taste and smell! It is the real deal!”

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(Hatch) - Posted 4 weeks ago

“wonderful experience, flavors and packaging!”

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(Hatch) - Posted 4 weeks ago

“All the chilis arrived in perfect condition! And I live in Hawaii! What a joy get these treats in the mail! Already made my first batch of grren chili stew...Yum! Thank you for being so on top of sending out the chilis. I think I'll order double next year.”

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(Hatch) - Posted 4 weeks ago

The Hatch Chile Store is rated 4.7 based on 11,844 reviews