The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,859 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Second order of the Frozen green chiles and we love them. Upped the heat level this time to medium and have used them to make vegan faux chicken hot wing style dip. Also made vegetarian taco night and drizzled piping hot green Chile’s on them. Crazy good when flavored with fresh lime juice. Will keep onnn be ordering!”

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Posted 1 year ago

“Wonderful customer service; one of the bottles broke in transit, and they were really quick to offer a replacement. Great service, and one of the best salsas. Thank you Daniel for your amazing products.”

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Posted 1 year ago

“My wife and I moved from Philadelphia to New Mexico in 2001 and stayed for 16 yrs before having to move back EAST. I fell in love with New Mexico food, especially Chile. We searched high and low for fresh Chile at many different food markets before coming across The Hatch Chile Store. This was a double bonus because I could not only order fresh Chile to roast and store but also I could get the mild green chile that my senior stomach needs. I have since ordered Salsa and Green Chile Powder to begin building the New Mexico kitchen I crave. The products are authentic and first class, the prices are great and the service and shipping seal the deal. Ole! to The Hatch Chile Store.”

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Posted 1 year ago

“I had a problem with shipping that was not cold they replaced them thank you”

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Posted 1 year ago

Hello Samuel, Thanks for working with us! We are so glad we were able to make this right for you. Enjoy :) -The Hatch Chile Store

Posted 1 year ago

“i grew up in SW Colorado but now live in Florida. it’s so nice to be able to get a a taste of home here!! love the packaging and ease of use!!! eating green chili stew in the Florida swamp as i type this!!!!”

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Posted 1 year ago

“Ordered 10 lbs of HOT Hatch Green Chile from The Hatch Chile Store. Received nearly flavorless chiles with virtually no heat. Tried to resolve the issue with an arrogant customer service rep who jerked me around for a week. Never again.”

Helpful Report

Posted 1 year ago

Hello Roy, We are sorry to hear you weren't satisfied with your chile. We want to make this right, so we have contacted you via email. We look forward to hearing back from you soon. -The Hatch Chile Store

Posted 1 year ago

“I ordered 10 lbs of roasted chiles. They arrived at my home in New York State beautifully packaged, still well frozen. As an exile from NM, I am so happy to be able to make an authentic pork green chile stew. Delicious! Thanks for the recipe in your email.”

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Posted 1 year ago

“Great taste”

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Posted 1 year ago

“As a native of NM, I love hatch. I currently am on CA, so I get it for Xmas presents. Some complained that it was too hot. Not a problem put on top an over-medium egg, or try sour cream on top. Both really help and are very tasty, sometimes I just do one or the other because its good.”

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Posted 1 year ago

“I've purchased chile from the store for several years and had it sent across the country as gifts. I've never had a problem. They ship quickly, they communicate responsively, and their chile is outstanding!”

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Posted 1 year ago

“Delicious, flavorful and just the right amount of heat! Love it!”

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Posted 1 year ago

“Being from Michigan, we have very little chance for good Mexican food. My husband’s birthday was coming up and by chance your text arrived with his most favorite Mexican dish. Chile Rellenos. He was so very pleased with his present. Thank you for the great idea.”

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Posted 1 year ago

“The delivery was timely and the tamales arrived nice and frozen as expected. The store is very customer friendly and I look forward to our upcoming dinner.”

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Posted 1 year ago

“I make the recipes and they never fail to please the family. I am so pleased to have found this company!”

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Posted 1 year ago

“AMAZING FOOD! Quick delivery!! Couldn’t have asked for more!!”

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Posted 1 year ago

“Very responsive. Excellent products. It is a pleasure doing business with them.”

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Posted 1 year ago

“I previously ordered hot and medium seeds and had outstanding results. After reading reviews on your roasted and peeled chile I decided to order. The reviews said mild had ok flavor and the hot was only mild so I ordered hot. I received the order on schedule and made a pot of pork green chili. We were unable to eat as it was so spicy we had to toss it. When I grew chile I always mixed 50% medium and 50% Hot.”

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Posted 1 year ago

“I quit your store a while back becuz I placed an order and over 50% was broken and the package was drenched in chili. I emailed with no results. I placed a new order and explained what happened and decided to give a second chance on ordering chili in the jars. Nice to see you listen. My order was so well packed nothing could possibly get broken. So I'm here in Florida enjoying recipes from my home in New Mexico with great chili. And loving all the new recipes you send out!!”

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Posted 1 year ago

“I made a small mistake last year when I placed my order. I ordered too much Hatchup. I should have ordered way more mustard. My last order was for mustard and jalapeño so I am well supplied now. I don't recommend the chili Relleno's as they were not the Tex-Mex I thought they would be. But you mustard has to be one of the best in the world.”

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Posted 1 year ago

“Love the chili rellenos it's a great product and have recommended to friends and they them”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,859 reviews