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The Hatch Chile Store Reviews

4.7 Rating 12,064 Reviews
92 %
of reviewers recommend The Hatch Chile Store
4.7
Based on 12,064 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read The Hatch Chile Store Reviews

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

Write Your review

The Hatch Chile Store 5 star review on 1st February 2025
Margarita G
The Hatch Chile Store 5 star review on 1st February 2025
Margarita G
The Hatch Chile Store 5 star review on 1st February 2025
Margarita G
The Hatch Chile Store 5 star review on 1st February 2025
Margarita G
The Hatch Chile Store 5 star review on 29th January 2025
Maria O
The Hatch Chile Store 5 star review on 27th January 2025
Maria O
The Hatch Chile Store 5 star review on 27th January 2025
Maria O
1733
Anonymous
Anonymous  // 01/01/2019
Best green and red Chile ever!
Helpful Report
Posted 1 year ago
I enjoy Hatch products. However, I received an order on 12 July. I received the chili rellenos I ordered, but did not receive the bacon I ordered. I was gone 14-21 July and asked for the bacon to be sent today, 24 July. So far, no notice of bacon being shipped today.
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Posted 1 year ago
I’m from ABQ- moved to Ohio an was so happy to get a taste of home .. TY Fresh -I sure misss the taste / smell of roasted green Chile .. first day we made some green Chile stew Man o Man made my day .. Ty Hatch
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Posted 1 year ago
Delicious products and exceptional customer service. What more could you ask for?
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Posted 1 year ago
Beautiful Chili's from New Mexico. Definitely hot! Already made a big batch of chili verde! My in laws grew up with this chili way, way back. Pure soul food! ❀️
The Hatch Chile Store 5 star review on 20th July 2023
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Posted 1 year ago
I love the Hatch Chile Store and It's my go-to store for tamales, rellanoes, and chimichangas.
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Posted 1 year ago
Have ordered several different products during the last few years. Whole green, mild chilis. Frozen chopped mild chilis. Several different sauces, mild and medium. Quality and order delivery are consistently great. In fact I just used a half pound of their frozen mild chopped green chilis in my latest batch of green chili pork verde. Superb.
Helpful Report
Posted 1 year ago
Product is great as always. Delivery was quicker than stated.
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Posted 1 year ago
Very quick and competent. Package was wrapped and protected and arrived frozen. I recommend them highly?
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Posted 1 year ago
I am sorry to say the medium chili had no flavor. So far we have opened 2 bags and meh. We haven't tried the mild yet, but are hopeful that it tastes great.
Helpful Report
Posted 1 year ago
Hello Marilyn, Thank you for providing feedback about your order! We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store
Posted 1 year ago
Love The Hatch Chile Store! We've ordered for quite a few years now on the recommendation from New Mexico cousins. For the first time last year we got frozen-- it's the only way to go for us! The roasting process is fun, but we live in an apartment and eat too many green chiles, lol. We doubled our order this year-- 5 pounds chopped and 5 pounds whole. Got in on the preorder sale, and had them within a week. Thanks Hatch Chile Store-- your on our list to visit when we visit New Mexico!!! πŸ‘πŸ‘πŸ‘
Helpful Report
Posted 1 year ago
I want to commend the customer service team, particularly Daniel, for addressing our shipping issue with a recent order. Daniel was immediately responsive to our issue and his effort reflects positively on the culture and products at The Hatch Chile Store.
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Posted 1 year ago
I absolutely love Hatch green chiles! I wish they'd make a pork tamal with green, rather than red, chile. The flavor of the green is so much more to my liking!
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Posted 1 year ago
My family and I love Hatch chillies, we have for years purchased bulk chillies and had chilli roasting parties. The product you provide simplify the process and leaves time to just party and enjoy.
Helpful Report
Posted 1 year ago
Just waiting on my Chile order so I can try out my new Chile roaster, can’t wait 😜
The Hatch Chile Store 5 star review on 18th July 2023
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Posted 1 year ago
Always receive my orders quickly. The best green Chile around! I'm going to try some other products soon.
Helpful Report
Posted 1 year ago
I purchased Green chili chicken chimichangas which arrived thawed. I contacted customer service at the Hatch store and I was sent another box which arrived frozen and still had dry ice in the box. Thank you so much, the chimichangas are flavorful and delicious. I will definitely purchase them again!
Helpful Report
Posted 1 year ago
The tamales and rellenos were thawed out when I received them. It took 3 days to receive them and I only live 30 minutes from Hatch. The coating on all of them was coming off. They are not that great for what I paid for them.
Helpful Report
Posted 1 year ago
Hello Terri, Thank you for providing feedback about your order! We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store
Posted 1 year ago
Love the heat, taste, and ready to use.
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Posted 1 year ago
Delicious!! Thank you for doing all the peeling & chopping!!
The Hatch Chile Store 5 star review on 4th July 2023
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Posted 1 year ago
The Hatch Chile Store is rated 4.7 based on 12,064 reviews