The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,072 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,072 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 4th February 2025

Barry B

The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1734

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The price to have 5 pounds of chilis to Honolulu, Hawaii was very reasonable. I made two dozen chili relleno which are delicious. I will be ordering chilis from you again and again. Thanks.”

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Posted 2 years ago

“A twenty-five-pound box arrived without a spoiled pod among them.”

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Posted 2 years ago

“This year's chilies were the best in years!!!! They were perfect, large, meaty, juicy, and excellent flavor!!!!”

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Posted 2 years ago

“The chili arrived perfect. Every pepper was absolutely beautiful. I appreciate it because I live so far away from New Mexico. Thank -you..”

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Posted 2 years ago

“Very satisfied with my order !”

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Posted 2 years ago

“I lived in New Mexico and loved to buy and roast and freeze chiles to use during the year. Their are no better chiles than hatch. I would visit New Mexico often just to buy hatch chiles. But now, I can get them delivered fresh in 1 day. Thank you hatch chili store!”

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Posted 2 years ago

“This was the second year I ordered Hatch to be sent to my home in Wisconsin. Even without expedited shipping they arrived in good shape. Nice meaty chilies”

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Posted 2 years ago

“I lurches big Jim’s and Sandia’s. Big Jim’s came in perfect. The Sandias had several chilies that looked like something had eaten on them. The box was wet on one corner. Not up to the expected standards!”

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Posted 2 years ago

“I placed an order for some Hot Hatch peppers .. 9/5/22 haven’t seen them yet.. Says label is created but nothing at all…”

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Posted 2 years ago

Hi Steve, Your order had a label created and it was scheduled to ship out last week; however, we were not able to pick as much chile as we anticipated due to some heavy rain showers. We have restored your order to our "awaiting shipment" queue, and it will be prioritized to ship out in this week's shipments. We are so sorry for the inconvenience! We look forward to shipping your chile soon! :) -The Hatch Chile Store

Posted 2 years ago

“Preordered 4 boxes of Chile 2 med and 2 hot for first week in September, 2 boxes arrived on Thursday and 2 arrived on Friday in North Dakota with out any loss, great job guys.”

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Posted 2 years ago

“Chiles arrived on time and they were perfect! 🔥”

The Hatch Chile Store 5 star review on 17th September 2022

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Posted 2 years ago

“It was very easy to order Chile’s and they offered a good variety. The chimes arrived right on schedule and we’re in perfect condition. We will definitely order again.”

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Posted 2 years ago

“After living in Las Cruces for 4 years, it was easy to fall in love with green chile. Now that I live in the Midwest, I have to get my fix every year and am always excited for the chile time of year!”

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Posted 2 years ago

“I ordered 20 pounds of your hottest Chili. I received a very bland chili that was not very good. When I contacted your company and told him I would never order any more chili your company offered me to straighten out the order and send me a new 20 pounds of their hottest chili. So far, I have not seen it and would like to know if you’re going to keep your promise and when this would happen?Until you keep your promise I would not recommend your company.”

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Posted 2 years ago

Hi Robert, We apologize for the delay in getting your reshipment out! We experienced a couple of rain delays that prevented us from shipping fresh chile. We will ship your reshipment tomorrow, weather permitting! Please let us know if there is anything else we can do for you. :) -The Hatch Chile Store

Posted 2 years ago

“We are so pleased with our order, and the customer service was awesome. We’ll definitely order again.”

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Posted 2 years ago

“Fresh and flavorful! Moved from El Paso to Houston brings back great memories to my taste buds”

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Posted 2 years ago

“I have ordered Hatch chiles from the Hatch Chile Store for several years running now, and am always delighted at the quality of the peppers. They arrive promptly and in great shape, ready for roasting. The communication and follow-through is a real bonus, too, with e-mails to check on the delivery and condition of the peppers. I recommend subscribing to the mailing list, too: we have gotten some really nice, flavorful recipes, too. I roast them, and freeze them whole (unpeeled) and enjoy them all through the long Maine winters.”

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Posted 2 years ago

“Service was excellent, return calls and return emails were very prompt customer service was exceptional. I thought my delivery was going to be delayed because of the storms and rain which I was OK with but it showed up on the original date.”

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Posted 2 years ago

“Just received my medium hot hatch chiles from the Chile Store. They are wonderful! Clean, fresh, no flaws, smooth and crisp. I was kept informed of their receipt of my order, processing, and shipment. Great experience!”

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Posted 2 years ago

“I live in Puyallup Washington. The person who helped me with my order was kind and did a great job helping me. The green chili I picked were a very good shape. I paid for express and my product game right on time.”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,072 reviews