The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,859 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,859 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am sorry to say the medium chili had no flavor. So far we have opened 2 bags and meh. We haven't tried the mild yet, but are hopeful that it tastes great.”

Helpful Report

Posted 1 year ago

Hello Marilyn, Thank you for providing feedback about your order! We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 1 year ago

“Love The Hatch Chile Store! We've ordered for quite a few years now on the recommendation from New Mexico cousins. For the first time last year we got frozen-- it's the only way to go for us! The roasting process is fun, but we live in an apartment and eat too many green chiles, lol. We doubled our order this year-- 5 pounds chopped and 5 pounds whole. Got in on the preorder sale, and had them within a week. Thanks Hatch Chile Store-- your on our list to visit when we visit New Mexico!!! 👍👍👍”

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Posted 1 year ago

“I want to commend the customer service team, particularly Daniel, for addressing our shipping issue with a recent order. Daniel was immediately responsive to our issue and his effort reflects positively on the culture and products at The Hatch Chile Store.”

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Posted 1 year ago

“I absolutely love Hatch green chiles! I wish they'd make a pork tamal with green, rather than red, chile. The flavor of the green is so much more to my liking!”

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Posted 1 year ago

“My family and I love Hatch chillies, we have for years purchased bulk chillies and had chilli roasting parties. The product you provide simplify the process and leaves time to just party and enjoy.”

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Posted 1 year ago

“Just waiting on my Chile order so I can try out my new Chile roaster, can’t wait 😜”

The Hatch Chile Store 5 star review on 18th July 2023

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Posted 1 year ago

“Always receive my orders quickly. The best green Chile around! I'm going to try some other products soon.”

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Posted 1 year ago

“I purchased Green chili chicken chimichangas which arrived thawed. I contacted customer service at the Hatch store and I was sent another box which arrived frozen and still had dry ice in the box. Thank you so much, the chimichangas are flavorful and delicious. I will definitely purchase them again!”

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Posted 1 year ago

“The tamales and rellenos were thawed out when I received them. It took 3 days to receive them and I only live 30 minutes from Hatch. The coating on all of them was coming off. They are not that great for what I paid for them.”

Helpful Report

Posted 1 year ago

Hello Terri, Thank you for providing feedback about your order! We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 1 year ago

“Love the heat, taste, and ready to use.”

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Posted 1 year ago

“Delicious!! Thank you for doing all the peeling & chopping!!”

The Hatch Chile Store 5 star review on 4th July 2023

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Posted 1 year ago

“Great to deal with. Delivered quickly. Top notch.”

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Posted 1 year ago

“I love love love barkers hot red dried chile pods 🌶️ 🌶️🌶️🌶️🌶️ Only the best will do for our enchiladas, tamales, chile colorado, chili beans, too many more to list. Online ordering is super user friendly and easy to navigate.”

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Posted 1 year ago

“Hatch has the best green chili Nation wide!! Yum yum yummy!!”

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Posted 1 year ago

“The best salsas and sauces ever!! Also very fast delivery and great customer service.”

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Posted 1 year ago

“Chimichangas were terrible three in trash”

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Posted 1 year ago

“I have ordered items a couple of times. Received my orders in a timely manner and they were accurate. When you call, they are very helpful!!⁷”

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Posted 1 year ago

“Ordered three supposedly frozen packages of Chicken and Cheese Chimichangas which arrived at room temperature three days after receiving a notice they had shipped. The photo below is an empty plastic bag saying it contained dry ice.”

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Posted 1 year ago

Hello Daniel, Thank you for providing feedback about your order! We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 1 year ago

“Amazing Green Chili”

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Posted 1 year ago

“I have been purchasing these products for several years. I have not been disappointed. Great customer service and quality product. I have a standin order.”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,859 reviews