The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,851 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,851 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company has two priorities, customer satisfaction and their chiles. One of my boxes of Chiles came in poor condition and they sent me a new box immediately, I just paid for shipping. I’m very pleased and a happy camper, I have Chiles now for the year! Lori”

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Posted 1 year ago

“My husband & I grew up in northern New Mexico and since moving to the Pacific Northwest, have been ordering chile from these good folks to fill our chile freezer. I've just placed my 3rd order for the 25 lb box of fresh HOT green chile from these folks. The online ordering is easy, the shipping is quick and the chile arrives fresh and ready to roast on our table-top roaster. We roast the chiles out in the driveway and our neighbors love to come over and smell that wonderful New Mexico aroma! It's the next best thing to being back in the Land of Enchantment every Fall! Thank you Hatch Chile Store!!”

The Hatch Chile Store 5 star review on 11th September 2023

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Posted 1 year ago

“Love the Hatch Chilies. Always fresh upon arrival.”

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Posted 1 year ago

“Fantastic product and freshness always straight to the door. We use to drive to hatch every year since 2005 for our annual chili purchase. But with age comes convenience of door delivery and we would like to say thank you.”

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Posted 1 year ago

“Easy to order, on-time delivery, it was a breeze”

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Posted 1 year ago

“I ordered two separate 25 lb boxes of Hot Green Chile. They arrived to Sam Antonio,Texas I’m great shape. Not a single Chile was bad. Great service! Great flavor.”

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Posted 1 year ago

“The chiles arrived on time with no spoilage. They are now roasted and in the freezer for use this winter. Thank you”

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Posted 1 year ago

“When you grow up in New Mexico, you know there is nothing like Hatch Chile! I am so happy I can order all my favorite red and chile here in Texas! Thank you Hatch Chile Store!!!”

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Posted 1 year ago

“I was so excited to receive my Chiles. I have found a local source ( I live in the NE) for hominy and can’t wait to make some yummy posole!”

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Posted 1 year ago

“My Family received the boxes of chili and everything was great. They are enjoying them. The boxes arrived a day late due to hurricane Idalia. But all is good.”

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Posted 1 year ago

“Hatch chilies arrived fresh and a good amount! Happy customer here.”

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Posted 1 year ago

“I am from Albuquerque but I moved away many years ago. For a long time I thought the only way I could get hatch was going back to New Mexico or try having a friend ship them to me. Then I stumbled upon the hatch chili store and my life has forever been complete. There chili is delicious and their service is amazing. Keep up the good work!!”

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Posted 1 year ago

“These folks are the best! I placed two orders with them this chile season. My first order with them, my chile arrived ruined. I emailed them with pictures and they had replacement chile out to me in no time! Talk about standing behind your guarentee! My second order arrived perfect . I have ordered both Big Jims and the hot chile and every last chile was big, meaty, and the best flavor. Their customer service is amazing. We communicated via email and I heard back from them in less than 30 minutes. They really care about their customers. I will continue to order from them year after year!”

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Posted 1 year ago

“The chile arrived on time. They were fresh and meaty. They also made my house smell great as they were being roasted in mt kitchen.”

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Posted 1 year ago

“The Hatch Chile story not only sends wonderfully fresh chiles, but also has great customer service. Due to a shipping mishap (not the store’s fault) a shipment arrived too late and was moody. The Hatch Chile Store was quick to respond and replace the damaged chiles. Great customer service and products!”

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Posted 1 year ago

“Perfect. At my door as promised. They smell wonderful!!”

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Posted 1 year ago

“We are happy customers for life!”

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Posted 1 year ago

“I'm so happy that we are able to order it. Thank you so much.”

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Posted 1 year ago

“This Chile is great as is the communication and customer service. Heartily recommend doing business with them.”

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Posted 1 year ago

“Received my chilies today--a day early!! They are just beautiful. I am a Happy Customer and will definitely send for more orders. Customer Service has been the BEST! Emailed every step to mailing, answered all emails promptly, and are available for questions. These qualities are uncommon in today's e-commerce and traditional face to face business as well.”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,851 reviews