The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,071 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,071 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 4th February 2025

Barry B

The Hatch Chile Store 5 star review on 1st February 2025

Margarita G

The Hatch Chile Store 5 star review on 29th January 2025

Maria O

The Hatch Chile Store 5 star review on 27th January 2025

Maria O

1734

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We traveled to Hatch this year for the 50th and secured 3, 40# bags of fresh Chile from one of the vendors downtown to take back to Central Texas. Two bags of Big Jim medium and one bag of Sandia Hot. The hot bag was marked differently but I mentioned to my wife as we were putting them on ice for the trip home that they all looked like Big Jim's and guess what they were, so we had an abundance of great tasting medium chile but no hot's. After being home for a few days I decided to get online and get some shipped. My first stop was The Hatch Chile Store where I ordered a 25# box of Sandia Hot. They shipped one day later than expected but arrived two days later in excellent shape, firm and crisp, no limp soldiers in the box. I put them on ice in a large cooler and will be roasting them in our Az. Sonoran Chile Roaster this afternoon. I took one inside and roasted on the stove top for a taste test. The flavor, heat level, and texture met my high expectations. Thank you, I would order from your store in the future with the confidence that I would receive a quality product as advertised in a timely manner. Sock”

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Posted 2 years ago

“The quality of the chile is always exceptional but this year I have received delay after delay with my shipment.”

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Posted 2 years ago

“The hatch chili store is so fabulous with other products and dealing with them is so easy Great stuff can't wait every year for the fresh to come available Thank you thank you thank you”

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Posted 2 years ago

“I recently ordered and received a chile ristra (treated) from the Hatch Chile Store. It was packaged well and arrived undamaged and in good shape. It's now hanging in my living room where it's enhancing my New Mexican decor. I'm pleased with my purchase and the friendly, timely answers I received when I had a question. I recommend the Hatch Chile Store to anyone who loves chile and appreciates the personal attention that only a small business can provide.”

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Posted 2 years ago

“We are a Hatch Chile loving family. I ordered several different products and have loved every one of them. I will definitely be ordering more.”

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Posted 2 years ago

“I grew up in El Paso Texas and my grandmother grew up in Hatch so I was raised on Hatch green chile. Great to order a piece of my past.”

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Posted 2 years ago

“Enjoying the wonderful flavor of your chile. As always, never disappointed. Not living in NM, you're the only one who I'll buy chile from!”

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Posted 2 years ago

“Prompt service and no hassles.”

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Posted 2 years ago

“My 10lb. box arrived today, and all of the peppers made it through shipping 100% A-Okay. My adult daughter got hooked on the poppers I bought at a local grocery and demanded half my order. Us Missouri folks can only get a limited quantity of these little jewels during the growing season, so this is like Xmas to us.”

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Posted 2 years ago

“Great chile, great customer service!”

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Posted 2 years ago

“My Son lived in Las Cruces and Hatch Chile was THE local Favorite!”

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Posted 2 years ago

“Excellent products. Super fast delivery. Will be shopping again very soon.”

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Posted 2 years ago

“I had ordered "extra hot", which it definitely is not. It did arrive in perfect shape and good quality looking peppers. They have a good texture and color.”

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Posted 2 years ago

“Great chiles. They arrived in perfect condition, all the way to Michigan, not a single one was damaged or spoiled. Fantastic stuff!”

The Hatch Chile Store 5 star review on 21st September 2022

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Posted 2 years ago

“Love this salsa. Always stock up for NFL season…a must. If you ever have an organic option, count is in!”

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Posted 2 years ago

“Chilies arrived in great condition. No problems. Prompt delivery. Very satisfied”

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Posted 2 years ago

“I love your Hatch green chilies! Arrived in great shape and always taste wonderful!”

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Posted 2 years ago

“For starters my package came with the 2 sauces I ordered broken and open in the box. And I have not heard back from you on what action you will take. And I also ordered Xtra hot fresh chile's and I received an email last week that it was delayed but have not heard anything since then.”

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Posted 2 years ago

“It's like Christmas in Oregon! Great product, perfect timing and making memories of days at NMSU. See you next year!”

The Hatch Chile Store 5 star review on 20th September 2022

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Posted 2 years ago

“I ordered 5 lbs of mild green chili. It arrived fresh in a box and they all looked great. I roasted them and they tasted so good!! Thank you for a great experience. I will be ordering again.”

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Posted 2 years ago

The Hatch Chile Store is rated 4.7 based on 12,071 reviews