The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 11,850 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,850 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We ordered red chili and what we got was over 50% green chili”

Helpful Report

Posted 1 year ago

Hello Michael, Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 11 months ago

“I moved from Albuquerque a few years ago and miss green chilis. Thanks you for being able to deliver these to Germany”

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Posted 1 year ago

“Everything I have ordered from Hatch Chile Store has been excellent. I love the green chiles and the chimichangas. Fast shipping and great service.”

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Posted 1 year ago

“Thought it was interesting that when we received the product, it had no ice packs to keep cooled, considering the package said keep frozen....?? Thought the Tamales, were okay, seemed to be somewhat dry. Would have to say, would not buy again, for the price of $60.00 for a dozen...”

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Posted 1 year ago

“We received our chile on time and in great condition. We appreciate the taste of New Mexico while living in Michigan.”

The Hatch Chile Store 5 star review on 13th October 2023

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Posted 1 year ago

“Yet to receive products No updates at all”

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Posted 1 year ago

Hello Dan, We are sorry you have not received your order. This is unusual and there has to be an explanation. We are looking into this and will reach out to you directly. We look forward to seeing this resolved. The Hatch Chile Store

Posted 1 year ago

“I order chile from you every year! This year the first batch 25 pounds was so good that I ordered another one which is even better. Sharing with with neighbors/friends in New York, the aroma of roasted chile is amazing. Thank you and keep up amazing chile coming.”

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Posted 1 year ago

“chili was half unfrozen”

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Posted 1 year ago

“Perfect peppers delivered overnight. Can't beat it! Great recipes too. Thanks folks!”

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Posted 1 year ago

“This was my first experience with hatch chilis and it couldn’t have been better the Hatch Chili Store shipped everything on time and all was in great condition. I got both fresh and frozen. Made some awesome dishes and have more in the freezer this will be a new annual tradition”

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Posted 1 year ago

“My green Hatch Chiles arrived promptly and were fresh, plump and beautiful! Now they are roasted, peeled, seeded, vacuum packed and frozen so I'll have delicious dishes throughout the months to come. Yippee!”

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Posted 1 year ago

“These chilies are by far the best. Received them overnight. Every chili in the box was perfect. They are the best we've ever had. Roasted them all the same day. Prepared them and into the freezer they to enjoy all year long. They are delicious. So glad we found the Hatch Chili store. Thank you for amazing customer service.”

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Posted 1 year ago

“Very impressed! I grew up in New Mexico and was addicted to green chile early. I could still buy chile with no problem in Arizona. This year found me in South Florida. I was about to give up on having green Chile this year. I ordered the hot from the Hatch Chile Store not expecting much. To my surprise, the chile arrived in less than 24 hours. Every chile was perfect! Roasted the next day. Tastes great and just right on the heat. I will be buying again!”

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Posted 1 year ago

“Everything arrived intact and fresh. When we opened the box the smell brought us back to Las Cruces where we used to live. So wonderful. I'll be ordering a box next year for sure. Thank you so much for the memories”

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Posted 1 year ago

“Best chiles. A bit of New Mexico shipped to wherever you are.”

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Posted 1 year ago

“The red sauce was silky and beautiful but it seemed to taste almost like ketchup and I really like the flavor of the freshly blended red hatch chiles. I still have two sacks of NM chiles in my freezer. I have been out of town and I have not tried the green Chile. You have amazing products and I’m looking forward to try other items. Thank you, Eddie”

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Posted 1 year ago

“I have received offers from the Hatch Chile Store for years and always wanted to try their product. Recently, I purchased three (3) jars of their prepared hatch chile to use in stews and soups. When they came, I was completely floored by the way they packaged their product. They went out of their way to make sure none of the jars were broken in transit with the most amazing packaging. Of course, the product was excellent, but I am still amazed by the care they took to make sure I got what I ordered in excellent condition. I am sure I will order more, and will never worry about the condition of the order when it arrived.”

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Posted 1 year ago

“Your products are SO yummy! Visited your store several years ago while on a road-trip in beautiful NM. Keep up the good work! Yummy products! Keep up the good work.”

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Posted 1 year ago

“Green chile gets in your blood never leaves. I moved to Canada 30 years ago and still dream about New Mexican food. Customer service help me get my order up here and I just made my first green chile stew. Awesome!!”

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Posted 1 year ago

“Received my chilies and roasted peeled and deseeded them. Made a pork chile stew with them and the flavor was fabulous.”

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Posted 1 year ago

The Hatch Chile Store is rated 4.7 based on 11,850 reviews