The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.70

4.7 Rating 11,845 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,845 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 10th November 2024

1713

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a native New Mexican and Love your Green Chile. We have been in northern Utah for almost 30 years. Miss New Mexico People most and the food. Hatch brings home memories. Some of this is going to Christmas gifts for the kids and grandkids...”

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Posted 11 months ago

“I love the chopped and prepped green chile - we order it hot and are happy it is hot! The various salsas and sauces are not quite as hot but full of flavor.”

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Posted 11 months ago

“We ordered 12 chile rellenos and received them in 4 days. They tasted amazing, even better than they looked. Will definitely continue to order. Very good.”

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Posted 11 months ago

“Wow I was just going to take it as a loss, But Wow they contacted me, gave me many options, love these guys ( Hatch chile store)”

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Posted 11 months ago

“THANK YOU to all! I placed a last minute order (thanks to my hubby mentioning his cooking skills were requested) on 11/16 and to our surprise, as we visited family in CA (from RI) we were pleasantly surprised to see the chile delivery on Wed, 11/22! Fast, and just what we expected from you! Our niece wanted to learn how our family makes green chile and was taught using your medium level peppers. Delicious! Thanks again for making our family experience a truly memorable and tasty one!”

The Hatch Chile Store 5 star review on 30th November 2023

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Posted 11 months ago

“beautifully made, great quality on the chiles and densely woven, it's a great piece.”

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Posted 11 months ago

“Products and delivery were great. Bought a dried chile wreath, which arrived in perfect shape. Also was enticed with some frozen tamales, which were shipped on dry ice all the way to the east coast. They arrived still solidly frozen and in good shape. Flavor was excellent. The Chile wreath is also eatable but the web site description is a bit confusing because it starts off with "not treated (eatable)" which gets abbreviated on screen to "not" (eatable). Double check which one you are ordering but the end result is great.”

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Posted 11 months ago

“Very happy with my order 1 item was missed and it was immediately made right awesome products great customer service my go to Chili provider Thank you❤️🌶️🥰”

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Posted 11 months ago

“Great products and service! All my friends rave about your chilies! Thanks for all you do!”

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Posted 11 months ago

“As a former resident of New Mexico, I came to live green chile. Note that I live “back east,” I can once again enjoy Hatch-grown green chile!”

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Posted 11 months ago

“Every year I order green chile from the Hatch Chile Store so that Christmas dinner can be green chile stew. I am NEVER disappointed in the quality of the chile and the stew is as good as being in Taos. Plus, they roast, seed and chop it for me. All I have to do is thaw it! Yahoo.”

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Posted 11 months ago

“so pleased to find a place to order the best products ever, I enjoy buying from a company I can trust that what they advertise is the true product when I receive it, and the pricing is very good, over all taste, service are tops, TYVM :)”

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Posted 11 months ago

“Excellent service!”

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Posted 11 months ago

“As a native to Albuquerque NM and being addicted to Hatch green chile, I must say that I hate to give such a low score 🫣. Please note this is just for the chile and not the site or customer service. The site amd speed are amazing ❤️ No longer living in NM, I have ordered Chile for the past 20 years. I used to have family ship it so I was very excited to find this online store which greatly simplified the process. Orders arrive very fast and still very frozen. I believe I have ordered from this site for 4 years or so and it was not until the last two years that I began to receive chile that basically had no flavor. No rich sweet brown sugar after taste, low body, amd no heat. I don't like the super hot stuff but I am looking for some burn to feel and particularly the rich flavors hatch is know for. Last year I ordered mild because even Hatch mild could often times be too hot for most of our family. It had zero heat and was lacking the typical flavor profile. This year I decided to order mild and medium (still being afraid of the hot because the hot used to kill me when I was younger) and I had the same result this year. No heat and this time very little flavor. I did do some research and have learned that the high temperatures amd drought as of late in NM is becoming a problem and likely the cause of this issue. I REALLY hope that in the end our warming climate doesn't kill such an amazing chile. 😬”

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Posted 11 months ago

“OMG!!! Or I could say AMAZING! Or so full of flavor! And to get Hatch Green Chillies delivered to your doorstep is a no brainer. I live to cook and I love to cook. Adding these flavorful chilies into so many dishes just brings the game to the next level up. Enjoy these!!!”

The Hatch Chile Store 5 star review on 28th November 2023

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Posted 11 months ago

“Good customer service, great food”

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Posted 11 months ago

“I have been buying roasted mild chiles for many years and they have been very good in quality with excellent service.”

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Posted 11 months ago

“horrible. too much breading, chilis were small and tough”

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Posted 11 months ago

Hello Liz, Thank you for providing honest feedback. We don't seem to have any record of you reaching out to us when your order was delivered. We cannot resolve an issue if we don't know about it. We would be happy to assist you in making this right, so we have reached out to you via email. We look forward to hearing back from you soon! -The Hatch Chile Store

Posted 11 months ago

“You are always prompt with my orders. And I love your medium-heat chilies.”

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Posted 11 months ago

“The mild is much too spicy for me. Can't eat it. I'll have to figure out a way to dilute it. Shame really. I was so looking forward to tasting these Chili's.”

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Posted 11 months ago

The Hatch Chile Store is rated 4.7 based on 11,845 reviews