The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,012 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 7th January 2025

1725

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I lived in Albuquerque for 40 years.That is where I learned about Hatch green chili. I moved 5 years I go to florida I order my green chili from hatch every year. When my chili gets here and there's some problems. I take a picture send it to them and they in return Send me a new batch with no costs to me. I have no problems with it. It's not hatch green chili's fault. It's the delivery people . Hatch green chili guarantees their food. I will be ordering my red chili for at the end of September. Keep up the good works. Looking forward to next year's Green chilly. I just want to say thank you. And I will enjoy my green chili. One word to remember when you Order the chili GUARANTEED.”

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Posted 4 months ago

“Even I had one box that was ruined, they took care of it. So in all my Chiles were great. Thank you so much.”

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Posted 4 months ago

“Delicious chili peppers. Received fresh. Highly recommend.”

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Posted 4 months ago

“Wonderful company that delivers a quality product in a timely fashion. Outstanding customer service!”

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Posted 4 months ago

“Great place to shop. They helped me get the shipping done right and followed through until the end.”

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Posted 4 months ago

“When my Hatch arrived I only recieved 5 pounds instead of the 15 I ordered. I contacted customer servicd and the following week I had the remaining 10 pounds. We love our Hatch!”

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Posted 4 months ago

“Born and raised New Mexican now living in Florida. Got the roasted, peeled, hot whole chiles. Great, as always!”

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Posted 4 months ago

“Always the freshest products and on time delivery. Priced right on the $$$. Thanks”

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Posted 4 months ago

“Excellent crop this year! yum yum!!!”

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Posted 4 months ago

“I started buying my green from the Hatch Chile Store because I became unhappy with the green I had been buying from a competitor in Las Cruces. Their Xtra hot was very weak, so I tried The Hatch Chile Store. My wife and I are native New Mexicans living in Ohio. We are happy that there are places like The Hatch Chile Store where we can enjoy the uniqueness of our home state.”

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Posted 4 months ago

“Haven’t purchasing Hatch chili from the Hatch chili store for years and years. The quality of the chili never changes. It’s always off the charts. Excellent whether it’s fresh or chop frozen. I must say the service in the automation and the communication and Customer Service has improved astronomically over the years. Keep doing the excellent job you do as I would be nowhere without my Hatch chili”

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Posted 4 months ago

“The product is fabulous. Not knowing when it was getting there was a stretch, but it all worked out fine! Continue on as you are, it’s one of my top food places to purchase”

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Posted 4 months ago

“Order arrived in good shape, mostly still frozen. We peeled and chopped and piled chili on everything for the next three or four days. We moved here from NM and needed a good chili fix. This chili, even though the package says hot, is not hot, not warm, just green. It has the good green flavor but there is virtually no heat. I've purchased many buschels every fall out of Hatch over the last 30+ years and I know when I get hot and when I don't. My recommendation is based on the product - as advertised - or - not as advertised.”

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Posted 4 months ago

“I received my chilies thinking I was getting hot chilies. It’s the same heat as you can buy at stater brothers for 2 dollars a pound. I called to work something out ,with them not caring. The chili is very expensive. You’re not gonna get what you pay for.. if you want heat don’t buy from them. They don’t have hot Chili’s and won’t help you..”

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Posted 4 months ago

“Fantastic chile, excellent service, every time. I'm delighted that I can still get true southwestern flavor sent to me east of the Mississippi River!”

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Posted 4 months ago

“They’re so delicious!”

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Posted 4 months ago

“The extra hot was not very hot but was tasty”

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Posted 4 months ago

“Easy to place orders”

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Posted 4 months ago

“I know it is beyond your control. UPS experienced delivery issues deliverying the chiles almost 5 days later instead of the Express Delivery that I paid. The chiles were smelley, but still good.”

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Posted 4 months ago

“The chile was wonderful. I had a problem with getting it on time. Had about 20 spoiled Chiles because it was delivered on time. The chile is very good.”

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Posted 4 months ago

The Hatch Chile Store is rated 4.7 based on 12,012 reviews