The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,204 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,204 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th April 2025

1745

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They arrived in excellent shape no bad ones in the bunch. I have already roasted them. Smelled so good.”

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Posted 7 months ago

“Yum yummy gotta get some”

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(Hatch) - Posted 7 months ago

“First time I bought the mild hatch chilies. They are mild so would buy the next level next time. Chilies arrived without a blemish on them. Easy to roast and peel. They are delicious and can be used in everything.”

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Posted 7 months ago

“I know salsa and yours is better then mine because your roasted chiles are really good!”

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(Hatch) - Posted 7 months ago

“Very satisfied”

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(Hatch) - Posted 7 months ago

“A really great product and exceptional service! Our overnight order of fresh chiles was misdelivered by UPS, arriving five days late and rotting. Hatch immediately responded by handling everything and making sure that we got a fresh delivery the very next week. The product is delicious, the service was really a pleasure.”

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Posted 7 months ago

“I am very pleased with the Hatch Chile Store. The chiles were very fresh and there were no spoiled chiles. I will order again next year. The customer service was excellent. Love all the good recipes. I would highly recommend The Hatch Chile tore to everyone.”

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Posted 7 months ago

“Chile tamales I ordered arrived on time..delicious delicious..born in Terrero New Mexico..so am an aficionado of Big Jims and all New Mexican food..will ne ordering again. Keep growing chiles!!!”

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(Hatch) - Posted 7 months ago

“Better than expected”

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(Hatch) - Posted 7 months ago

“Your absolutely right there's not a better chili salsa or sauce anywhere.”

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(Hatch) - Posted 7 months ago

“Excellent Hatch Chile products”

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(Hatch) - Posted 7 months ago

“I ordered the medium and didn't think it would be that hot. Has a great taste, but I won't be ordering anything else. Way to hot to be a medium.”

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(Hatch) - Posted 7 months ago

“The green chiles arrived in great shape. I roasted them immediately. They are fantastic. The only suggestion I have is to either remove that extra fee to "make sure your order is delivered fresh." The only option is to pay for overnight shipping (I paid almost $30 for that). It really doesn't make sense to charge an extra $6 for what I'm already supposed to be paying for. Then afterward another email encouraging to add that fee. That sales method is such a deterrent. I so want to like this store. I reached out to Hatch Chile Store about it and received a terse email that the extra fee is to accommodate for hot weather and porch pirates. I think a better explanation should be included on the website when checking out. Otherwise, this just feels so shady and I don't get the impression that this establishment is that way. Anyway, I'm addicted to the chiles and the spices. The recipes are like eye candy. Obsessed.”

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(Hatch) - Posted 7 months ago

“Vary good tasty we loved it and I will kept buying from this store I told my friends about it”

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(Hatch) - Posted 7 months ago

“The roasted green chili is just like freshly roasted, so when I moved from New Mexico to Tennessee I was glad to find I could order online.”

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(Hatch) - Posted 7 months ago

“I ordered these chilis for the first time this year. I am telling you, these are the most beautiful, blemish free, fresh hatch chilis you can buy! The shipping was very fast and very reasonable. No longer will I run around town looking for Hatch chilis-I will come here instead. Highly recommend!”

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Posted 7 months ago

“As always Delish!!!! Love it”

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(Hatch) - Posted 7 months ago

“Great products been ordering for years, but you are getting a little pricey”

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(Hatch) - Posted 7 months ago

“Good, but slow shipping. Packaging for shipment is excellent though.”

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(Hatch) - Posted 7 months ago

“Well these are the real ones…the extra hot are actually good and hot (I’ve been duped many times) with excellent flavor. I ordered 25# of fresh a couple weeks ago, roasted over a wood fire, peeled etc. We’ve all been getting after them so readily that I realized I’d be out by October at the rate we were going so I ordered 50 more to be sure. They’re incredibly fresh, fresher than the burlap sacks I used to buy at Albertsons when I lived out there…not sure how they do it- I live in Connecticut- but they do. I couldn’t happier. Thank you! Tip- consider taking the extra time to get fresh and roast them yourself…it’s worth it!!”

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(Hatch) - Posted 7 months ago

The Hatch Chile Store is rated 4.7 based on 12,204 reviews