The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,009 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,009 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 7th January 2025

1725

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Horrible experience, we ordered hot and it was not even mild. My concerns were not addressed and we spent close to $ 150.00 with shipping… This taste was like canned chili Not good at all what we expected … I’m from Santa Fe and what I received was not hot at all. They advertised hot and what we received was not spicy in any way…This is false advertising…I’ve called three times without a response Awful customer service. My husband and I are retired and on a fixed income and we were taken advantage of by this company”

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Posted 2 months ago

“My husband is from NM and grew up on red and green chili We now live on the East Coast. I'm so glad we can order from Hatch and get a little bit of home. We look forward to the new batch every year and the Hatch Chile Store never disappoints.”

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(Hatch) - Posted 2 months ago

“I love it!!!!”

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(Hatch) - Posted 2 months ago

“Great! First time ordering, will do it again!”

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(Hatch) - Posted 2 months ago

“I was born, raised and lived in New Mexico for 59 years but recently moved to New Hampshire. I order frozen green chile, chile rellenos, pork tamales and every jar of red chile & enchilada sauce offered. The orders are always shipped on time and kept safe & frozen via Fed Ex. The flavors are as wonderful as it was back in NM. Next year I will order fresh and roast my own. We Luv' The Hatch Chile Store!”

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(Hatch) - Posted 2 months ago

“The chile is awesome and their customer service is spectacular!”

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(Hatch) - Posted 2 months ago

“Love the taste and smell! It is the real deal!”

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(Hatch) - Posted 2 months ago

“wonderful experience, flavors and packaging!”

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(Hatch) - Posted 2 months ago

“All the chilis arrived in perfect condition! And I live in Hawaii! What a joy get these treats in the mail! Already made my first batch of grren chili stew...Yum! Thank you for being so on top of sending out the chilis. I think I'll order double next year.”

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(Hatch) - Posted 2 months ago

“Delicious green chile!!”

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(Hatch) - Posted 2 months ago

“Shipped on time, arrived still frozen, items as described. Tastes exactly like I remember!”

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(Hatch) - Posted 2 months ago

“Always a plesure ording from you folks”

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(Hatch) - Posted 2 months ago

“So happy that we can enjoy delicious Hatch Chiles here on Kauai! Mahalo!”

The Hatch Chile Store 5 star review on 23rd October 2024

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(Hatch) - Posted 2 months ago

“A ten-pound box of Sandia hot variety Hatch chile was perfect for making a 2 gallon batch of fermented green chile hot sauce. I roasted 1/3 and kept 2/3 fresh to ferment in salt brine with garlic, onion, and tomatillos. Now I await patiently and look forward to the flavors that develop over 8-10 weeks in the lactobacillus fermentation. I tried a few right away after roasting as chile rellenos and the Sandia variety has plenty of delicious Hatch heat! Very excited for the hot sauce results!”

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(Hatch) - Posted 2 months ago

“Great quality”

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(Hatch) - Posted 2 months ago

“I missed the local Hatch roasting - but was happily impressed with the easy and convenient process of ordering online with the hatch chili co…. Comes roasted and packaged in 1 lb servings- ready for all my recipes- thank you!”

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(Hatch) - Posted 2 months ago

“I had already ordered some green hatch peppers and was enjoying them. But the red ones were so pretty and were calling out my name so I ordered some of them too. They just came and are SOO beautiful and delicious! I think if I’m careful I have enough to last me til next summer!! These folks are great to deal with by the way! Thank you again!!”

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Posted 2 months ago

“Very pleased with my purchase!”

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(Hatch) - Posted 2 months ago

“Clerk was knowledgable, friendly, patient and we loved the products we received . So tasty! ’”

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(Hatch) - Posted 2 months ago

“I highly recommend Hatch Chile Store. This is my 3rd time ordering from them and I have been highly satisfied each time. Product was shipped within a few days and arrived overnight with no spoilage. I am a customer for life.”

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(Hatch) - Posted 2 months ago

The Hatch Chile Store is rated 4.7 based on 12,009 reviews