The Hatch Chile Store Reviews

4.7 Rating 11,548 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 11,548 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Delivery

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Customer Service

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About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

How quickly does The Hatch Chile Store resolve customer queries?

Helpful Report

(4 weeks ago)

Greater than 52% of reviewers feedback is The Hatch Chile Store resolves customer queries within an hour.

Helpful Report

(4 weeks ago)

95.79%

Industry Average

“ We LOVE Hatch chile Store. The BEST CUSTOMER SERVICE. AND THE CHILE CANT BE BEAT! ”

- Leana Olivas

“ I love my Hatch Green Chile. I greatly appreciate it. Best customer service. Ordered my chile and I received it promptly.Being a native from New Mexico. (We miss our Hatch Green Chile here in Virginia) I highly recommend The Hatch Chile Store. ”

- Sallie Roland

“ We received our order five days late after a shipping issue but were able to salvage a few pounds out of the first box and they were delicious. Can't wait to receive our replacement box and taste them fresh. The customer service so far has been excellent and very understanding and a pleasure to work with. ”

- Carl Smith

The Hatch Chile Store Reviews

Customer Service - Good