The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,012 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,012 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 7th January 2025

1725

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you again to the Hatch Chile Store for providing 100 lbs of amazing Big Jim chiles for our annual chile roast! This year's batch was the best we have ever seen. The delivery was overnight and on time, which meant the chiles were in the best possible shape. The customer service was super: allowed us to designated exactly when we wanted the chiles to arrive (and they did!), notified us within a 2-hour window of when they would be delivered, and followed up with an email to check that all turned out well. Thank you, Hatch Chile Store, for being a great small business with just the perfect product!”

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Posted 4 months ago

“My Hatch chili arrived fresh, cold, and beautiful. I was very happy with my purchase.”

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(Hatch) - Posted 4 months ago

“I order green chile each year for my poor brother who is stuck living in Florida and loves Hatch's product. This year I sent him 10 pounds of fresh extra hot chile. He thinks this year's harvest is especially good. I have sent him frozen, peeled chile before which arrived still frozen. To Florida. Service is always amazing with Hatch. Questions are quickly answered and stupid mistakes in the order made by me quickly fixed before any shipment is made. Chile arrives in great shape and in good time. For those poor souls unfortunate not to live in New Mexico, I highly recommend Hatch Chile Store. Viva Green Chile!!!!!!!”

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Posted 4 months ago

“Great products, fast shipping”

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(Hatch) - Posted 4 months ago

“;Easy to order, shipped & arrived quickly. They roasted well, meaty, and the skin peeled with ease - thick and not papery.”

The Hatch Chile Store 5 star review on 3rd September 2024

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(Hatch) - Posted 4 months ago

“I enjoyed the chilies very much. I also shared some with my neighbors and they enjoyed them too. Very fresh and delicious.”

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(Hatch) - Posted 4 months ago

“Great chilis. Great service. It's yearly ritual ordering from them to be sent to us in Washington State.”

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(Hatch) - Posted 4 months ago

“I ordered the 25 pound box. Shipment arrived in perfect condition, crisp fresh peppers . I made several different things with them for my family to enjoy over the winter. I will be ordering again.”

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(Hatch) - Posted 4 months ago

“All of the items I have ordered through your store did not disappoint. Great Products, Great Service!”

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Posted 4 months ago

“I ordered 10 pounds of hot. Were shipped out of California. The chiles arrived fine. Hot as advertised, but with zero chile flavor. Decided I would do a taste test. I went to my local store and bought some frozen hatch chiles from last year's harvest. The store bought were what chiles should taste like. Hatch chile store chile's lose in a landslide.”

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Posted 4 months ago

“Our delivery of fresh green chile from the Hatch Store was absolutely the silver service! It arrived on time and was possibly the freshest chile we've ever purchased - pods were plentiful, juicy and without blemish or ding. After more than 50 years in New Mexico we live now in the low country of South Carolina and celebrated with a family chile roast over an oak fire followed by ah yes, green chile cheeseburgers... a box full of fun and some of the best chile we've ever eaten! Many thanks indeed for excellent product at a very reasonable price.”

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Posted 4 months ago

“I ordered some frozen items and 3 jars of salsa and a BBQ sauce. The frozen items were received because they were shipped quickly however the other items took a little longer even though I paid for shipping and when I received them the BBQ sauce jar was cracked and it had leaked. I am not sure if this was because the items got hot during shipping but I called for a replacement and just realized I have yet to receive it. However when I checked it shows it was delivered. What gives? I will call tomorrow.”

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Posted 4 months ago

“Chiles arrived in great shape a really fresh. I had requested a delayed delivery for a special occasion and customer service was very responsive and met our delivery date needs.”

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Posted 4 months ago

“Top quality chiles! I received my first order from the Hatch Chile Store yesterday (a 4lb. box of fresh, mild) - on-time and in good condition. First impression was..."these are very fresh". In the whole box (all but maybe one chile) the flesh was firm, smooth and they had a good clean smell. The level of freshness came through when I roasted them today (outdoor gas grill). I thought it would take a while, but was done in ~30-min, two batches. After steaming for a bit, the peeling was so easy! Some of them peeled in almost a single pull (like you sometimes get with an orange peel). Again, speaking to the freshness of the chiles. I have not made anything yet, but now have my stock for plenty of fall/winter recipes. Thanks for a great product Hatch Chile Store. Dan”

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Posted 4 months ago

“Our order arrived on time and in great condition of fresh hatch chile!”

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Posted 4 months ago

“Year after year The Hatch Chili Store delivers amazing chilies. I use the expedited shipping which means they arrive fast and fresh right to my door. The chilies have amazing flavor you can't find anywhere else.”

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Posted 4 months ago

“Hatch chile relinos is the best! We're ordering one more bundle for the kids and ones that can't take heat. Lots of love to our hatch family 🥰🦋🎗🕯”

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Posted 4 months ago

“Great products, love the Hatch 575 hot green and the Pure Green Chile hot! Also tried Papa's hot salsa.”

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Posted 4 months ago

“Plump and perfect”

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(Hatch) - Posted 4 months ago

“I have had a great experience with this company”

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Posted 4 months ago

The Hatch Chile Store is rated 4.7 based on 12,012 reviews