The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,204 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,204 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 11th April 2025

1745

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love having a place to get the chili I grew up loving, even though I don't live in NM anymore. Your products and service are great!!!”

Helpful Report

(Hatch) - Posted 6 months ago

“The Hatch chiles arrived quickly and perfectly fresh. They're now peeled, clean, frozen, and ready for cooking through the winter!”

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(Hatch) - Posted 6 months ago

“My original order arrived late and was ruined, I notified you right away and a replacement order was shipped and arrived yesterday in wonderful shape. Thank you for being a company that is easy to deal with when a issue developed with my order, even though the delay in delivery was not your fault but that of UPS. Thank you for being a company of integrity.”

Helpful Report

(Hatch) - Posted 6 months ago

“I ordered the Big Jim variety. The order sent was mild. I was so looking forward to making the dishes I'm accustomed to with that level of hotness. Honestly i dont know if or how to refer someone. I would feel horrible if they were not satisfied with the money they spent. It would be good business to at least refund or send me some hot green chilies to assure my future business. Thank you, Debi Loeffler”

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(Hatch) - Posted 6 months ago

“Hatch chilis ate the best,”

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(Hatch) - Posted 6 months ago

“Great quality chilies and arrived in great shape, even though the overnight delivery was delayed by a day.”

The Hatch Chile Store 5 star review on 26th September 2024

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(Hatch) - Posted 6 months ago

“The order came really fast and oh the taste of the hot green chile, outstanding.”

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(Hatch) - Posted 6 months ago

“Still waiting for my red chilie”

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(Hatch) - Posted 6 months ago

“Great service, absolutely delicious product!”

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(Hatch) - Posted 6 months ago

“Peppers arrived quickly and in great shape. Will definitely be ordering again.”

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(Hatch) - Posted 6 months ago

“Easy to order and fast delivery.”

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(Hatch) - Posted 6 months ago

“I have only ordered for 2 years now but extremely satisfied with the quality and freshness”

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(Hatch) - Posted 6 months ago

“I ordered hot chile and I received very mild, it doesn't have much taste to it, I'm very disapointed, sorry!”

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(Hatch) - Posted 6 months ago

“Folks the Hatch chile store is just Great, and the chile is Grand”

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(Hatch) - Posted 6 months ago

“The chiles were so hot that my normal chile recipe is now like lava. Yum!”

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(Hatch) - Posted 6 months ago

“Product was totally thawed out. Said y'all would send another order so waiting on that. Added some tamales also so hope everything is okay with the order this time.”

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(Hatch) - Posted 6 months ago

“Best every year. Just miss when they come to Santa Fe and meet the family. Been going so long use to get watermelon and red chili ristras as well”

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(Hatch) - Posted 6 months ago

“Great customer service!”

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(Hatch) - Posted 6 months ago

“Best store ever. My Arkansas friends have never tasted chili's like this.”

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(Hatch) - Posted 6 months ago

“Rec'd order Thawed and slimy...NO RESPONSE after several attempts at contacting you. After a huge mix up somewhere, tehy have offered reship the order. I respect teh offer they made to re do the order. And I willl be a happy customer as I have always loved the products I have rec'd previously. .”

Helpful Report

(Hatch) - Posted 6 months ago

The Hatch Chile Store is rated 4.7 based on 12,204 reviews