The Hatch Chile Store Reviews

Name: The Hatch Chile Store
Address: 3000, Calle Del Norte,, Las Cruces
Rating: 4.69

4.7 Rating 12,147 Reviews

92 %

of reviewers recommend The Hatch Chile Store

4.7

Based on 12,147 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About The Hatch Chile Store:

At The Hatch Chile Store, we have a tradition of excellence. Each year we provide fresh and flame-roasted Hatch Green Chile to thousands of customers the world over. Whether you're a displaced New Mexican, a Hatch Chile Aficionado, or a business who wants to provide your customers with the world's best Certified Hatch Chile, we have you covered!

Visit Website

Phone:

575-635-4680

Email:

support@hatch-green-chile.com

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The Hatch Chile Store 5 star review on 2nd March 2025

1741

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The jar of green chili sauce was kind of sweet tasting. The regular green chili's in jar was good mixed my own meat and garlic an onion power and cooked was really good. Wish I would of got the hot.”

Helpful Report

(Hatch) - Posted 5 hours ago

“Products not that good. Won’t order again.”

Helpful Report

(Hatch) - Posted 2 weeks ago

“We have not tried the frozen chilies yet. The chili rellenos had a bit too much flour for me. The chilies themselves were rather tough, and had to be cut with knife and fork. I think this is just part of the process of needing to make them, then freeze them. I’ve made chili rellenos myself, and they are primarily an egg/egg white batter and then fried. Keep trying!”

Helpful Report

(Hatch) - Posted 3 weeks ago

“Hi. I’ve ordered from you before and the chile was delicious. The chile I just ordered was medium but is not hot at all. It also has no flavor. I grew up in Las Cruces and love chile. It very disappointing. Thanks. Lori Luschei”

Helpful Report

(Hatch) - Posted 3 weeks ago

“The chilli/cheese tamales were very disappointing. No cheese very little chilli. Basically a tamale wrapper with corn meal. I don’t mind spending a lot for good quality, but this was not quality.”

Helpful Report

(Hatch) - Posted 1 month ago

“Chimchangas and rellenos are excellent but shipping is outrageous. They won't allow you to use your reward points on sale items and that is price gouging in my book.”

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(Hatch) - Posted 1 month ago

“Shipping took way way way too long. It didnt even leave your store for 3 days after ordering.”

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(Hatch) - Posted 1 month ago

“The chile was excellent but it took them two weeks to ship it!”

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(Hatch) - Posted 1 month ago

“I was disappointed with the tamales. They are bland and dry . But your store and staff are fine 🙂”

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(Hatch) - Posted 1 month ago

“Your prices are higher than your competitors in the area”

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(Hatch) - Posted 2 months ago

“I loved the 325 I knew it would b good took forever to get it. Due to a few things. All in all I love it and will b trying it again”

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(Hatch) - Posted 2 months ago

“Doug Prosser My recent experience has been a nightmare. I did NOT receive the correct order that I ordered on the 1st of December and it took 19 days to get it. I still should have 5 FIVE jars of chiles coming. Hatc-264867”

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Posted 2 months ago

“Communication with your company was poor to say the least, eventually received the product 18 days later!!!”

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(Hatch) - Posted 2 months ago

“Tasty chilies! Fresh as promised.”

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(Hatch) - Posted 2 months ago

“Tamales were great! The other things didn't hold up and got mushy.”

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(Hatch) - Posted 3 months ago

“I didn’t like the barbecue sauce. Everything thing else was good”

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(Hatch) - Posted 3 months ago

“Shipping was very speedy product, not very flavourful.”

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(Hatch) - Posted 4 months ago

“So much hotter than I hoped they would be!”

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(Hatch) - Posted 4 months ago

“Was wilted and very hard to peel. More red than green. Very small not like any Hatch chili from the past”

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(Hatch) - Posted 4 months ago

“Hi there, my order arrived and I immediately enjoyed the fresh smell of the chiles. Next day I roasted two sheets of chiles and some were frozen and some I peeled to add to our meal. However not much ‘meat’ was left. About 1/4 of the chiles had turned red. Consequently the 10 lbs I received didn’t yield much ‘chile’ to work with.”

Helpful Report

(Hatch) - Posted 4 months ago

The Hatch Chile Store is rated 4.7 based on 12,147 reviews