“You may be lucky and get a reasonable job if not you've no way of contacting them other than email to which they will not respond. Also they change addresses frequently so you cannot find them. Incomplete addresses that no one in the vicinity has ever heard of.”
“Nothing was too much trouble for Adam and Joe who came to do our new lawn, lovely friendly guys, and a credit to your company. Lawn still looks terrific. Very good service for a very good price.”
“We had a large installation project with rather a tight deadline, after trying to obtain quotes from a few companies who were either much more expensive, or never even bothered to quote, we went ahead with these, and are very happy/relieved that we did. The new turf was installed on time to an excellent standard, for a reasonable price, and our own client is very pleased with the new lawns. So top marks all round, thanks again for getting this sorted. Mike (Virginia Water)”
“Avoid... I don't usually do reviews, but given our experience with TLTLC, I felt the need to at least warn others. I have included a couple of pictures which should make you think twice about using them.
One is the day their work was completed (related pictures) the other is how the lawn looked 3 months later (opposite). For the avoidance of doubt, we followed all maintenance advice and aside from mowing and leaf blowing the garden has not been used by anyone since the work was done in early September 2020.
Sub standard turf - even though we were up-sold turf for shaded areas. Poor Advice from the company on when to lay the turf - based on the locality and surrounding area and last but not least a lack of rotavation (which we paid for) on clay soil untouched for 30 years are all issues highlighted by a trusted gardener as contributing to our now threadbare garden.
We have given TLTLC numerous opportunities to make good their work, Instead they choose to continually blame us for the state of the lawn as it slowly deteriorated. "Improper maintenance" being one of the phrases continually levelled at us.
They recently relented slightly, when we made them aware the pictures would be used for a not to complimentary online review. Their offer to correct the affected areas was a further cost to us of £815. The original work cost us in excess of £4000. I will leave you to make up your mind if you think the additional cost is acceptable or if the original money was well spent.
We have decided not to throw good money after bad and needless to say we wont be using them again (or recommending them to anyone). I would also strongly advise people to think twice about using them.”
“Had been umming and erring about whether to put in a new lawn for quite some time, finally went for it when these guys did our neighbours lawn and that looked great. We used their website to get a price which came in cheaper than we had expected, and then after our queries were answered by the nice lady in the office we booked in a date. The friendly installation team arrived on time and got to work right away working hard and effectively to prepare the ground ready then barrowed in fresh topsoil before laying and fitting the new, top quality turf. And the final result is really astounding, a beautiful lush green lawn which is still looking fantastic 18 months later, and the perfect jewel in the crown of our garden.”
“We were given this company’s details by friends very happy with the service, and we have received the same. I used their website which after measuring the area made it a breeze to get our quote on the same day, then booked in a date for the works. The guys on the team arrive on time and couldn’t have been better, hard-working, polite, informative and friendly. After completing all the preparatory work, they brought in and used the most beautiful grass I’ve ever seen which looks so good our neighbours thought it was astro-turf! The price stayed the same as when quoted. So we really couldn’t be more happy, and have already recommended to our family members wanting the same.”
“Had initially booked a different contractor who never bothered to show up or contact us. This in the end worked out very well for us as the Lawn Turf Laying Company quoted for us very quickly, and fitted a top quality lawn for a better price which is still looking superb now 2 years later.”
“Our lawn had been ruined by our 2 boxer dogs, so we contacted this company and got our quote online via their website. A lovely, helpful lady in their office answered our queries and got us booked in for an install date. The guys arrived on time that morning, were very informed and knew exactly what they were up to, working hard and efficiently to complete our brand new lawn. The topsoil and the grass turf they've used is the best I have ever seen, even better than we had hoped for, and we are now the envy of our neighbours, with our new showpiece lawn. Do not hesitate to contact and use this gem of a lawn company.”
“Low price and a top quality lawn, what more can you ask for?! Over the moon with the results, and can't stop looking at what was the Somme but is now a show piece lawn. Only wish we'd had the work done years ago.”
