“From start to finish the service we received from The Lawn Turf Laying Company has been remarkable. We found them online and getting our quote was made very simple. The booking process was easy although we'd have preferred an earlier date (suppose this is a good sign though as so popular), and our full lawn replacement was carried out very neatly and efficiently with the team arriving at the date and time agreed, using excellent quality topsoil and lawn turf, working hard to create the best result and tidying up well after themselves. Cannot fault so very happy to recommend to all.”
“We were recommended to the lawn company by family who'd had their lawns replaced, and have to say we are still over the moon with the service we received and the results. Our lawn has been down for nearly 2 years now (time flies!) and with just regular mowing they are still looking absolutely gorgeous. We've just been asked for your details by our neighbours so expect a call soon from Brendan. Thanks again!”
“As the other 1 * reviews say may reason for review are problems with grass once laid and total lack of contact after seeking help and advice 5 weeks after laying to address the problem. I ask for advice and help, but my emails and calls were ignored.
As such I would not recommend them for a lasting job, which is a shame as it started so promisingly and initially looked good. I nearly wanted help to address the emergence of dead grass and how to deal with it.”
“HONEST REVIEW!! I would rate this company 2.5 stars. Initially the communication and efficiency was amazing. It’s all on email you never speak to anyone until the DAY!! Emma was very efficient at answering questions and was prompt in her replies. I never waited for more than a day for an answer. On the day, two friendly gentlemen came. They completed in 2.5 - 3 hours. They have this machine that rotates the existing lawn into the ground and soil on top so no need for getting rid of old turf. I don’t know if that will come back up to haunt me. Also I did get rid of weeds before they cane upon their advice.! I was getting so happy with the results until !!! Yes until they ran out of turf. So tip no1 always slightly over measure. They said they bought only the turf that was required and my advice is so common sense, keep extra! I think they did have extra but that was used on the previous job so it looks like they have this problem. If your job is AM, I don’t think this problem will occur as they set off with a bit extra. Anyway They assured me a simple email to Emma would resolve, they said it will take barely 10 mins to complete and they are regulars in my area. So I emailed the office it was a Friday so they didn’t give me a day had to wait until Monday. They were able to fit me in with a cost of £100 for 5 extra rolls of turf. That’s £15 per roll. Plus vat. Omg I just couldn’t justify this. I understand that the less turf you buy, it’s more expensive but not more that £8. They were charging transportation as well but they were in my area to do another job.! Once the money was taken the customer care went too. The turf is of good quality however time will tell as it’s only been 10 days. It does look nice. I went to a garden centre and bought 5 rolls and completed the job myself with my husband, we had no idea what we were doing but somehow laid the remaining turf in the gaps left. It cost £18. It didn’t match initially but it’s blended in now, you can slightly tell. Make sure measurements are correct and be prepared to have a steep over cost if they run out. Overall great value compared to some companies.”
“Just wanted to drop you a quick line to say the grass is absolutely beautiful. It is thick, lush and emerald green. Thank you very much for the great service.”
“They were recommended to me and I was not disappointed. Very knowledgeable and efficient, were able to provide expert advice and adapted to the requirements well, and provided a good after care service. Highly recommend.”
“Two lovely chaps from the Lawn Turf Company came and have installed a most impressive lawn, were very thorough, and provided great tips for the future lawn upkeep. A great job done all round thank you.”
“This company re-turfed my lawn early last year. My mistake as I now realise was the usual adage - you get what you pay for, if it looks cheap etc. and I accepted the advice that winter was a good time to re-turf (clearly wrong). What was laid was thin turf on a base of fine plastic mesh netting, no root growth, very uneven, poor quality soil as growing medium, full of very nasty weeds and no after sales advice despite chasing. Now I am having to hand dig up the plastic mesh (mostly visible on the surface in the hardened soil populated by a few tufts of grass plant) in preparation for a delivery of good topsoil in which I will liberally distribute loads of grass seed i.e. a complete re-seed. I would advise to save your money and go elsewhere. Very unhappy.”
“From the very start The Lawn Turf Laying Company have provided us with a completely flawless service for creating a new garden lawn. We used their website to get our (very reasonable) quote which they honoured. The grass/turf & soil they use is the best quality I've ever seen (working in the building trade for many years), the team of installers really knew their stuff and couldn't have done any more to help us achieve the results we'd hoped for. Very happy to recommend The Lawn Turf Laying Company to all.”
“Very happy with the service, now I just need to wait for it to bed in!! here is pic of when just laid and I will post another one in a few weeks after it has knitted together :)”
