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The Lighter Shop Reviews

4.8 Rating 1,175 Reviews
95 %
of reviewers recommend The Lighter Shop
Company Reviews Questions Metrics
4.8
Based on 1,175 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read The Lighter Shop Reviews
Visit Website

Phone:

01625 860 718

Email:

contact@thelightershop.co.uk

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Michael Hadfield
Verified Buyer
“Excellent service, next day delivery. I love my new zippo, thinking about buying another one to keep in the van. 5 stars *****”
Helpful Report
Posted 8 years ago
Marguerite Hayes
Verified Buyer
“not happy with this lighter, quality not good, have tried to contact to arrange return and re-imbursement, but not had a reply”
Helpful Report
Posted 8 years ago
Eddie Hanton
Verified Buyer
“Fast prompt delivery of item. Can't say nothing negative. Great service & will be using again ?”
Helpful Report
Posted 8 years ago
Julian Sturtridge
Verified Buyer
“Good practice by seller thaw item was genuine Zippo.. if you have any concerns then please believe me as my review is honest and true and I will be buying from here again Mr. J. Sturtridge”
Helpful Report
Posted 8 years ago
Kerry Winch
Verified Buyer
“Placed order on Thursday tea time Had engraving done and was despatched on the Friday and delivered on the Saturday. Brought as a gift for my partner and he loves it. In his words " it works a treat "”
Helpful Report
Posted 8 years ago
Ian Houston
Verified Buyer
“very promp delivery”
Helpful Report
Posted 8 years ago
Alistair Miller
Verified Buyer
“I was very happy with the product and service. The delivery was quick too.”
Helpful Report
Posted 9 years ago
Grace Godwin
Verified Reviewer
“After placing my order I received NO confirmation from the seller that my order had been received or was being processed. I decided my next course of action would be to contact them myself but found they have no contact number, only an email address. I sent the first email a day after my order to check my order had been received, accepted and was in the pipeline to be processed but a day passed with no response (despite a note on their website stating they endeavour to respond to emails within a day!!). I emailed on two further occasions with no response and was quite frankly fed up as my account had been debited at this point. After which time I decided I should contact my bank to start a VISA DISPUTE because I assumed by this point that the company was a con and I'd never receive my goods! However, the lighter did arrive and in pretty good nick too to my surprise. I have emailed the seller to advise in future they should respond to ALL EMAILS and at least have to courtesy to confirm the order has been accepted/processed. Because of all of this, I would rate the service as poor and advise potential customers to AVOID this seller!!!”
Helpful Report
Posted 9 years ago
Clare Ainsworth
Verified Buyer
“Great service from this company I was a new customer and they fulfilled my order lovely”
Helpful Report
Posted 9 years ago
Denise Holman
Verified Buyer
“Lighter arrived just 2 days after I had placed the order engraving is beautiful would highly recommend the lighter shop prompt efficient service with a top quality product”
Helpful Report
Posted 9 years ago
Eileen Roffe
Verified Buyer
“I was amazed at the choice of Zippo's available and to say the least was spoilt for choice. The Zippo I chose is a gift for my fiance at his request. Very speedy delivery, up to date emails on the status of order - very impressed with the service. Thank you”
Helpful Report
Posted 9 years ago
Gavin Hogarth
Verified Buyer
“I was very happy with my service and the speed of delivering my order's and YES I will be using your service again and have told both family members and friends of your great service, thanks for everything and your help. ????????????????????????????????????????????????????????????????????????????????????????????????????????????”
Helpful Report
Posted 9 years ago
Harry Bray
Verified Buyer
“Got what was ordered within the time specified, very pleased with product.”
Helpful Report
Posted 9 years ago
Susanna Croft
Verified Buyer
“An extremely efficient service. The lighter arrived very quickly and the timber wolf design is beautiful.”
Helpful Report
Posted 9 years ago
Andrew Wilson
Verified Buyer
“Very quick delivery and arrived well packaged and in excellent condition, fantastic customer communication as I was kept up to date with every step of the order, will be ordering again from them in the future”
Helpful Report
Posted 9 years ago
Demi Wilshaw
Verified Buyer
“I was very happy with my purchase. It was delivered quickly and the engraving I had put on was spot on! It looks Amazing, very good quality. Thank you”
Helpful Report
Posted 9 years ago
Maureen Gill
Verified Buyer
“Delivery very quick, and product very good. Thankyou.”
Helpful Report
Posted 9 years ago
David Carruthers
Verified Buyer
“Ordered an engraved lighter - firstly, the price was extremely competitive to anywhere else, and the engraving was very cheap especially considering the quality of it. It arrived in perfect condition with very high quality engraving exactly to my specification, shipped same day and arrived the next, and customer service were fast and polite. Extremely highly reccommended, A++”
Helpful Report
Posted 9 years ago
Angie Dawkins
Verified Buyer
“Really happy with the lighter I've bought for my partner for Valentine's. The engraving is lovely, fast delivery .. just hoping he loves it as much as I do .. fingers x'd .. thank you”
Helpful Report
Posted 9 years ago
John Eagles
Verified Buyer
“Very happy with my purchase which arrived within a couple of days. I would use The Lighter Shop again.”
Helpful Report
Posted 9 years ago
The Lighter Shop is rated 4.8 based on 1,175 reviews
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