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The Lighter Shop Reviews

4.8 Rating 1,175 Reviews
95 %
of reviewers recommend The Lighter Shop
4.8
Based on 1,175 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email
Queries Resolved In
Under An Hour
Read The Lighter Shop Reviews
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Phone:

01625 860 718

Email:

contact@thelightershop.co.uk

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Excellent service, next day delivery. I love my new zippo, thinking about buying another one to keep in the van. 5 stars *****
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Posted 8 years ago
not happy with this lighter, quality not good, have tried to contact to arrange return and re-imbursement, but not had a reply
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Posted 8 years ago
Fast prompt delivery of item. Can't say nothing negative. Great service & will be using again ?
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Posted 8 years ago
Good practice by seller thaw item was genuine Zippo.. if you have any concerns then please believe me as my review is honest and true and I will be buying from here again Mr. J. Sturtridge
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Posted 8 years ago
Placed order on Thursday tea time Had engraving done and was despatched on the Friday and delivered on the Saturday. Brought as a gift for my partner and he loves it. In his words " it works a treat "
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Posted 8 years ago
very promp delivery
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Posted 8 years ago
I was very happy with the product and service. The delivery was quick too.
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Posted 9 years ago
After placing my order I received NO confirmation from the seller that my order had been received or was being processed. I decided my next course of action would be to contact them myself but found they have no contact number, only an email address. I sent the first email a day after my order to check my order had been received, accepted and was in the pipeline to be processed but a day passed with no response (despite a note on their website stating they endeavour to respond to emails within a day!!). I emailed on two further occasions with no response and was quite frankly fed up as my account had been debited at this point. After which time I decided I should contact my bank to start a VISA DISPUTE because I assumed by this point that the company was a con and I'd never receive my goods! However, the lighter did arrive and in pretty good nick too to my surprise. I have emailed the seller to advise in future they should respond to ALL EMAILS and at least have to courtesy to confirm the order has been accepted/processed. Because of all of this, I would rate the service as poor and advise potential customers to AVOID this seller!!!
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Posted 9 years ago
Great service from this company I was a new customer and they fulfilled my order lovely
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Posted 9 years ago
Lighter arrived just 2 days after I had placed the order engraving is beautiful would highly recommend the lighter shop prompt efficient service with a top quality product
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Posted 9 years ago
I was amazed at the choice of Zippo's available and to say the least was spoilt for choice. The Zippo I chose is a gift for my fiance at his request. Very speedy delivery, up to date emails on the status of order - very impressed with the service. Thank you
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Posted 9 years ago
I was very happy with my service and the speed of delivering my order's and YES I will be using your service again and have told both family members and friends of your great service, thanks for everything and your help. ????????????????????????????????????????????????????????????????????????????????????????????????????????????
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Posted 9 years ago
Got what was ordered within the time specified, very pleased with product.
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Posted 9 years ago
An extremely efficient service. The lighter arrived very quickly and the timber wolf design is beautiful.
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Posted 9 years ago
Very quick delivery and arrived well packaged and in excellent condition, fantastic customer communication as I was kept up to date with every step of the order, will be ordering again from them in the future
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Posted 9 years ago
I was very happy with my purchase. It was delivered quickly and the engraving I had put on was spot on! It looks Amazing, very good quality. Thank you
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Posted 9 years ago
Delivery very quick, and product very good. Thankyou.
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Posted 9 years ago
Ordered an engraved lighter - firstly, the price was extremely competitive to anywhere else, and the engraving was very cheap especially considering the quality of it. It arrived in perfect condition with very high quality engraving exactly to my specification, shipped same day and arrived the next, and customer service were fast and polite. Extremely highly reccommended, A++
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Posted 9 years ago
Really happy with the lighter I've bought for my partner for Valentine's. The engraving is lovely, fast delivery .. just hoping he loves it as much as I do .. fingers x'd .. thank you
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Posted 9 years ago
Very happy with my purchase which arrived within a couple of days. I would use The Lighter Shop again.
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Posted 9 years ago
The Lighter Shop is rated 4.8 based on 1,175 reviews