“Such a professional and friendly team. They all went above and beyond to help me sell our property. I deal with estate agents a lot in my job and will be strongly recommending them in the future.”
“Gabriella Morrey-Jones was extremely and approachable. We couldn't have asked for a better service. Thank you for making property hunting & viewing so simple for us!”
“I am working closely with Michelle Hobbs who is the Lettings Manager. I believe she has only recently joined but, in my opinion, is already doing a fabulous job.”
“A pleasant and tenacious team helped us purchaser new home. From the first viewing to completion the team were informative, professional and helped us complete as quickly as possible. Would definitely recommend. Many thanks”
“Our son sold and bought through Personal Agent. Our friends sold, rented and bought and our property was sold 2 weeks after putting it on the market for full asking price. Very efficient. Thank you.”
“Really pleased with the service I received. Always able to speak to someone and they exceeded my expectations with the help they gave me along the way. Would not hesitate to recommend them.”
“We were very pleased with the service we had with personal agent. They were very good at getting back to us straight away. We was able to ask any questions we wasn't sure about. Very helpful, and polite.
We are now happy in our new home that they helped us with. Thank you again.”
“Generally happy with the service we received, it was very good to see that there was a number of local branches working on booking in viewings. The confirmation process was also very useful, as you receive both texts and emails with the time, date etc.
The price of commission was very competitive and the photography etc was a very good standard - it was also nice to review these before they were published.
However my property was initially overvalued which led to a large number of viewings which didn't go anywhere as well as wasting a lot of time for all involved. The buyer which we then found was very awkward and I feed that this wasn't managed in the best possible way, almost leading to us putting the house back on the market.”
“I loved the personal agent as an estate agents from start to finish! Everyone I dealt with was always so friendly and eager to help. The phone always gets answered, emails and communication between everyone at the office is very good, which is important when you're trying to buy somewhere. I can't thank personal agent enough for helping us find and dealing with the purchase of our first home together. Would recommend you guys to any one, any time. Thank you!”
“Sale was quick, communication was easy and when things started to become complicated as they do in a chain, the Personal Agent Team performed admirably. Thank you Cat , Maria and Andrew, all the best.”
“Excellent and professional service. Keep you informed and act quickly without unnecessary delays. Cheryl Burn and Joe Frost were excellent, helping me let my property with minimum fuss.”
“Have used Personal Agent for a couple of years now as lettings management agent and have had no real problems, informed us promply that tenants had given notice, and were quickly on the case of finding new tenants which they did successfully and had no break in tenants occupying our house and have continued with them as management letting agents.
Would recommend them without hesitation. Hopefully our relation with them will be as successful as our previous couple of years.”
“This is our first experience of renting and Joe Frost at The Personal Agent in Epsom has been great. He always answered our queries quickly (we never had to chase him) and the whole process was hassle-free. We have also dealt with his colleagues in the Epsom and Ewell sales branches and they have been equally professional and proactive.”
“They were very helpful in what I can only describe as a protracted sale. They provided helpful and realistic advice. Always on hand to take telephone calls.”
“Always very happy with Personal Agent. Communication is very good and they always act fast when finding us new tenants. I would always recommend them to my friends and family.”
