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The Psychic Tree Reviews

2.5 Rating 58 Reviews
34 %
of reviewers recommend The Psychic Tree

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The Psychic Tree 1 star review on 3rd September 2022
Danielle
The Psychic Tree 1 star review on 3rd September 2022
Danielle
The Psychic Tree 1 star review on 13th December 2021
Anonymous
The Psychic Tree 1 star review on 27th March 2021
Anonymous
The Psychic Tree 1 star review on 27th March 2021
Anonymous
The Psychic Tree 1 star review on 27th March 2021
Anonymous
The Psychic Tree 1 star review on 27th March 2021
Anonymous
10
Anonymous
Anonymous  // 01/01/2019
I am absolutely amazed, to see the reviews of Psychic Tree, (complaining of bad service?)! I really can’t fault them! I have used this company 50 times or more, and have never had a problem. In my opinion, they’re the best online Crystal shop, for reliability, price, and good quality goods. Well done, Psychic Tree! 👏🏻
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Posted 2 years ago
I have now placed multiple orders with Psychic Tree. All of my items have been delivered the day after placing my order or certainly no more than 2 days. Every single item has been exactly as advertised & in perfect condition. I've previously purchased items from different companies, but none of them have compared to the quality & service provided by Psychic Tree. Always a great customer experience. Thanks
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Posted 2 years ago
Inspected all my crystal and they're not fake. Crystals all vary in colour, they won't always be the same. There's also different grades of colour the deeper the colour the better the grade. Quest in epsom taught me a bit about crystals. I've got some lovely strong colourful crystal from Quest. Try looking for inclusions & rainbow colours in your crystals. Check for bubbles if you have bubbles its glass. I saw some reviews on the psychic Tree complaining that the colours werent bright enough like the photo but that crystal comes in many shades and colours vary slightly. Some crystals are a bit harder to tell. I struggle with some of the tumble stones. I have to say I've got some really nice quality crystal, my clear quartz are definitely real really pretty. One of my crystals was under weight by 10mg. I contacted there online chat service where you have instant communication and they sent another one out the next day. I got the wrong angel crystal. I ordered new green Jade & I got white jade instead that was also sent the next day. Unfortunately the green one I received today was faulty and couldn't stand up and they're sending me another green Jade angel. I found they're customer service very good. The agent was very polite and helpful and sorted the problem out straight away.
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Posted 2 years ago
Avoid, poor customer service and products nothing like advertised.
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Posted 2 years ago
Delivery was Good. Not 24 hours like it says. But Good. Most of My Crystals are good and ok. My Last Order I was Disappointed in. 2 Large Rough Amethyst Crystals. 1 was Good. 1 was Medium Not Large. Although I paid for Large. My Black Tourmalines I Ordered were Disappointing too.
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Posted 2 years ago
All my crystals came perfect, delivery took 5 days .I would recommend.
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Posted 2 years ago
My crystals are lovely communication was great. I waited 6 days for my delivery so not to bad
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Posted 2 years ago
Ordered my stones on November 27, it's already December 15 and they still haven't shipped it. SCAM.
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Posted 2 years ago
I ordered 29 for the first time on 29th November and have waited 13 days now. I have been told to wait until 25 December before they class this as not received. Will not order again from here.
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Posted 3 years ago
The Third Eye and Throat Chakra pack stones looked really fake.
The Psychic Tree 1 star review on 13th December 2021
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Posted 3 years ago
Ive ordered from THE PSYCHIC TREE Several times now , each time my order has arrived so quickly! Items are in great condition, and the prices are amazing . Highly recommend.
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Posted 3 years ago
I have ordered twice from this company, my orders have always been complete and arrived next day. The quality of the products has always been good and i will continue to order from them in the future.
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Posted 3 years ago
extremely slow, bad customer service.
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Posted 3 years ago
Pendulum not attached to chain on arrival. Sent it back. No refund. No replacement. Chrissy Roberts
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Posted 3 years ago
Delivers in a week or two, everything nicely packaged and in good condition. I recommend.
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Posted 3 years ago
Awful company. It has been a month and I never got my items. Customer service told me it wasnt their problem and refused to give me a refund.
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Posted 3 years ago
All crystals are fake. Jade is easy to scratch and everything is dyed.
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Posted 3 years ago
I am extremely disappointed in the products I received and my entire experience with The Psychic Tree! I received Crystals that were not hardly anything true to the picture! Both the Size and Look of them were almost 100% off. I paid almost $4 each for pinky sized Crystals! One even came chipped and feels like plastic! I’m extremely upset as I was looking forward to a few quality, affordable Crystals off as what looked to be a reliable website. The shipping took weeks too!
The Psychic Tree 1 star review on 27th March 2021 The Psychic Tree 1 star review on 27th March 2021 The Psychic Tree 1 star review on 27th March 2021 The Psychic Tree 1 star review on 27th March 2021 The Psychic Tree 1 star review on 27th March 2021
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Posted 3 years ago
I placed an order over a month ago 02/25/2021 kept up with my tracking info, my items hasn't been moved since March 9 & still showing in the UK. Great website, but maybe good for only browsing. Cant recieve a refund til after 25 business days! Would recommend A Peace of Mind over this one.
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Posted 3 years ago
I ordered on 3/3 and recieved my order today. Shipping was estimated to be 5-7 days so i contacted the website on the 11th to ask if they were running behind, they responded promptly! I didn't realize the brand is from the UK and I am located in the US, which explains the late delivery. I was happy with 2/4 crystal I ordered, the snakeskin jasper on their website is shown to be a beautiful red and the stone I received was a brown color, so I was a little disappointed. The orange selenite most likely wasn't tumbled log enough and felt waxy. However the incense is perfect, the blue howlite is a bright blue like the picture, and the rose quartz was perfect as well. Overall, I might suggest shopping elsewhere for stones.
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Posted 3 years ago
The Psychic Tree is rated 2.5 based on 58 reviews